Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... もっと見る
企業が回答しました
Just had a major service carried out on my 911 (992). Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.
企業が回答しました
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.5
優良
322件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was looked after with care and…
I was looked after with care and consideration and kept informed of the process at all stages.
2025年1月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Paul,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Unclear and amateur service..
Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it
2025年1月10日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Philip,
We understand your frustration with your recent experience.
We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Customer Services
Is this the best UK Porsche Dealership???
Porsche Wolverhampton are a really great outfit, the people there are all friendly, helpful and efficient. Nothing is too much trouble for them.
2025年1月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Judith,
It's wonderful to know that our team was able to provide you with friendly, helpful, and efficient service.
We strive to make every customer feel valued and we're glad we were able to meet your expectations.
Customer Services
Excellent service from start to finish
2025年1月14日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
See comments already sent
2024年12月4日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Christopher,
We are sorry that you are not fully satisfied.
On checking with the team at Wolverhampton about your comments, we stopped storing Winter Wheels a few years ago, however we do offer this off site, but this is chargeable.
Your feedback has been passed over to the relevant team.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Lee,
We're glad to hear you had a great interaction with Daisy.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mark,
We're thrilled to hear about your positive experience.
We appreciate your kind words about our service team and Avril's exceptional work.
Customer Services
The best dealership I’ve ever visited
The best dealership I’ve ever visited. Professional but in a very friendly and relaxed way. Not the usual stuffiness from a dealership of this nature. Warm welcoming place and attention to detail was on another level. Refreshing in this day and age.
2024年12月12日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
Thank you for your kind words.
We are thrilled to hear that you had a positive experience at our Centre.
We strive to create a welcoming and comfortable environment for all our customers, and it's wonderful to know we achieved that for you.
We appreciate your feedback and will continue to work hard to provide exceptional service.
Customer Services
Courtesy
Prompt, courteous service and was kept well informed throughout as to the status of the repair.
Ellie was both helpful and professional.
Very happy to recommend!
2024年12月10日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Paul,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
Car in for a recall item
Car in for a recall item. Managed to get MOT done at the same time. Courtesy car provided.
Also performed some other non-notified recall items and arranged for a small wheel scuff to be fixed.
Super job all round.
2024年12月3日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We appreciate your kind words and are delighted to hear about your positive experience.
We strive to provide excellent service and are pleased that our team was able to address your needs.
Customer Services
They’ll look after you
Everything arranged, worked carried out without any fuss, all done in the time stated.
2024年12月3日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We appreciate your kind words and are glad to hear that everything went smoothly.
Customer Services
Excellent service
2024年11月28日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Lee,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Nicholas,
Thanks for the great rating!
We are always happy to help.
Customer Services
Mouse in 992
Great the team identified that a mouse had eaten through my wiring very quickly
2024年11月24日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Anthony,
We're so glad to hear that our team was able to quickly identify the issue with your wiring.
We strive to provide excellent service and are happy to know we met your expectations.
Customer Services
Major service & MOT
Car was serviced with MOT and all issues /works /parts identified and completed within 24hrs. Done in a timely manner and car returned clean. Very efficient and professional
2024年11月18日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Christine,
Thank you for your kind review.
We are pleased to hear that you were happy with the service you received.
We appreciate your feedback and are glad you found the process efficient and professional.
Customer Services
Experience
From explaining the issue to Wolverhampton Porsche, booking an appoint, the repair and subsequent feedback, the process was professionally well managed. This also included the arrangement of the. courtesy car. Although not used much since, to date the aircon/heater blower repair appears effective.
2024年11月15日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Margaret,
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
We strive to provide our customers with the best possible service, and we're happy to hear that our team was able to meet your needs.
Customer Services
Great service as always
2024年11月15日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Andy,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
AVRIL looked after me very well
AVRIL looked after me very well. Service was carried out by the suggested time. Pick up.of car faultless. A great service
2024年11月11日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Stephen,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Avril.
We look forward to welcoming you back,
Customer Services
excellent service
service levels and information on handover were informative and accurate
2024年11月2日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Anthony,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Kevin,
Thanks for the great rating!
We are always happy to help.
Customer Services
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