Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... もっと見る
企業が回答しました
Just had a major service carried out on my 911 (992). Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.
企業が回答しました
Great service from Dan and Ben in trying to fix a difficult problem. But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.5
優良
321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Wolverhampton からの回答
Hi James,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Avril's help.
Customer Services
Service with clear communication
The service was absolutely what you would expect with great communication and support on time responses and clear information provided. Excellent and exactly what you would want
2025年3月26日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mrs Sandhu,
We are thrilled to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
All good thank you
2025年3月25日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Jem,
We appreciate your kind words and are glad you had a positive experience.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mark,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Customer Services
Fantastic Customer Service
Been dealing with Jason Webb on the delivery of a brand new Porsche. He was polite and friendly from my first contact with him and kept me updated on the progression of the delivery date throughout. Jason answered all my questions and nothing was too much trouble. He even got back to me promptly when away on leave. He is obviously very passionate about what he does and puts the customer first. Very impressed
2025年3月13日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Micki,
We are thrilled to hear about your positive experience with Jason.
We appreciate your recognition of his dedication to providing exceptional customer service, it is rewarding to know that he went above and beyond to ensure your satisfaction.
We are committed to providing our customers with the best possible experience, and we are grateful for your feedback.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Andrew,
Thanks for taking the time to give us 5 stars.
Kind regards,
Customer Services
Genuinely helpful and pleasant
The staff are so lovely and helpful, such a pleasant experience.
2025年2月28日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
Thank you for your kind words.
We're delighted to hear you had a pleasant experience.
Customer Services
Just had a new car
Just had a new car, great staff, Dave helping with the spec, Mark in finance doing the deal.
Cannot fault the experience from start to finish.
Looking forward to my next one!
Andy M
2025年3月5日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Andy,
We're thrilled to hear you had a positive experience with our staff, particularly Dave and Mark.
We strive to make every customer feel valued and appreciated, and we're glad we were able to exceed your expectations.
We look forward to welcoming you back in the future.
Customer Services
Friendly efficient staff from front of…
Friendly efficient staff from front of house all the way to delivery team
2025年3月3日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Phil,
Thank you for your kind review.
We are pleased to hear you had a positive experience with our staff.
Customer Services
Porsche service
Exceptional service once again at Porsche Wolverhampton Wolverhampton and in particular i was well looked after by Avril and Daisy
2025年2月28日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mr Pugh,
We're thrilled to hear about your positive experience and that you were well looked after by Avril and Daisy.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Mike,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Paul,
We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.
Thank you,
Customer Services
Oil Service
Porsche Wolverhampton are always very welcoming and friendly. They always look after me and go the extra mile to make sure that everything goes well.
2025年2月24日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Paul,
We are delighted to hear that you have had such a positive experience with our team.
We strive to provide exceptional customer service and are thrilled that you have felt valued and well looked after.
Customer Services
Terrible job cleaning my car
2025年2月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Sukhjeevan,
We understand your disappointment with the cleaning service you received.
We strive to provide high-quality cleaning services and are sorry that your experience did not meet your expectations.
We value your feedback and will use it to improve our services.
Customer Services
Brilliant service.
Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!
2025年2月6日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Dale,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we were able to assist you during a challenging situation.
Customer Services
Perfect Porsche
Being go here since it opened, fantastic showroom, and fabulous vehicles. But what really makes it special is the staff. The service team in particular are some of the best I’ve ever dealt with. It consistently focused on customer satisfaction and exceeding your expectations.
2025年2月10日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Michael,
Thank you for your kind words.
We are delighted to hear you are enjoying our showroom and vehicles.
We are proud of our service team and appreciate your recognition of their dedication to customer satisfaction.
Customer Services
Felt very welcomed by extremely…
Felt very welcomed by extremely friendly staff, overall very pleased
2025年2月7日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Ranbir,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Great customer service from hannah and…
Great customer service from hannah and Avril - superb team :)
2025年1月29日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Lloyd,
It's wonderful to know that you received such great customer service from both Hannah and Avril.
Customer Services
From Reception through to Sales and…
From Reception through to Sales and Service my experience all levels has been excellent.
very ones been first class and a tribute to your recruiting process.
2025年1月20日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Keith,
Thank you for your kind words.
We are delighted to hear that you had a positive experience at all levels.
We appreciate your feedback and will share it with our team.
Customer Services
Master Class
We attended a Master Class for our Macan S and your Jack was excellent with his explanation of each query we raised.
2025年1月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello David,
We're thrilled to hear you had such a positive experience with our Master Class.
We appreciate your kind words about Jack's expertise and dedication to providing clear and helpful answers.
Customer Services
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