Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service from Dan and Ben in trying to fix a difficult problem. But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of... もっと見る
企業が回答しました
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... もっと見る
企業が回答しました
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.4
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All of it great people 👍🏻
2025年12月2日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Excellent customer experience
Excellent customer experience, Mark Dyer found the exact car that I wanted and Jason Webb made the sales handover process seamless. Highly recommended
2025年11月28日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Polite happy staff
Polite happy staff , service with a smile , clean and professional place
jib done correctly
2025年11月26日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Luke,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Jonathon Goddard did a great job
Jonathon Goddard did a great job. Kept me up to date on the build of my new Cayenne right up until handover. The car has exceeded my expectations - following the Drive Experience Day at Silverstone I feel I got a great insight into the cars capabilities.
2025年11月19日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jonathon at the Dealership
Have a lovely day!
Stratstone Brand Customer Services
The service are an efficient…
The service are an efficient organisation always good service and a good valet into the bargain .
2025年11月18日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Brian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I had a issue with the car service record being updated
I had a issue with the car service record being updated, raised it with no update. Explained it on my feedback call and was told I would get a call back and never heard anything back. Not what I would expect from Porsche
2025年10月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Manjit,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Good Communication
Good Communication, turn around and helpful staff, I have been using them since they opened up shop nothing negative to report.
2025年10月29日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Paul,
We appreciate your continued support and are happy to hear that you've consistently experienced good communication, a quick turnaround, and helpful staff.
Customer Services
The issue was not resolved
The issue was not resolved, despite 4 days in the work ship and being informed this issue was resolved on return of the vehicle. within 24 hours the same issue arose in the same place, so this was not tested to confirm any fix was done to the required conclusion.
2025年10月28日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Simon,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mr Miller,
We appreciate you taking the time to leave us this great review.
Customer Services
Be careful of Porsche Centre Wolverhampton
Never received so poor service how in Wolverhampton Porsche Centre. Car part damaged during the service, which took 4 days. The damage part changed incorrectly, and the car returned with a dirty window, saying that it wasn't cleaned because we didn't want to make any scratches.
2025年9月18日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Edita,
We regret to hear about the issues you experienced at Porsche Centre Wolverhampton including the damaged car part and the condition of your vehicle upon return.
We appreciate your feedback and will review our service procedures to prevent similar situations.
Customer Services
Everyone at Porsche is pleasant when…
Everyone at Porsche is pleasant when you walk in. I wandered around looking at the show vehicles and Dan found me.
There was no waiting and no unexpected news or delays. The updates came through and I was told as soon as the car was ready for collection.
2025年10月20日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Robert,
We're happy to hear that you enjoyed your experience.
It's great to know that Dan made you feel welcome and that the process was smooth and efficient.
Thank you for your positive feedback!
Customer Services
Excellent customer experience…
Staff very helpful and knowledgeable when I went to extend my existing Porsche warranty for the first time.
Very quick and smooth.
2025年10月10日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Rachel,
We're happy to hear that our staff were helpful and knowledgeable when you extended your Porsche warranty.
We're glad it was quick and smooth for you.
Customer Services
The whole team at Porsche Wolverhampton…
The whole team at Porsche Wolverhampton have been amazing in the way they have handled my Porsche Taycan when the battery failed to charge
Especially Avril Smith
2025年9月2日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Dinesh,
We're happy to hear that Avril provided amazing support with your Porsche Taycan's battery issue.
We appreciate your positive feedback and thank you for acknowledging our efforts.
Customer Services
Excellent sales and service
From sales to service, the team at Porsche Wolverhampton never fail to deliver exceptional service and are always friendly and attentive. Excellent garage that is easy give five stars too!
2025年9月16日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
We appreciate you taking the time to leave us this fantastic review.
We're happy to hear that our team delivers exceptional service and is always friendly and attentive.
CUstomer Services
Daisy at Wolverhampton Porsche was…
Daisy at Wolverhampton Porsche was extremely professional. it was an excellent experience
2025年9月8日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mike,
We're happy to hear that your experience was excellent and that you found Daisy to be professional.
Customer Services
Friendly staff
2025年9月3日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
Thank you for the positive review.
Take care,
Customer Services
Great service from Porsche Wolverhampton
I did not have a very good experience with management at another Porsche dealership but Wolverhampton was excellent. Service manager Daisy-May kept me informed all the way provided me with a loan car and returned my own car within a couple of days super efficent !
2025年8月21日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We're glad you enjoyed your experience.
It's great to hear that the service you received was super efficient, and that you were kept informed throughout the process and provided with a loan car.
Thank you for your positive feedback about Daisy-May.
Customer Services
Excellent service
2025年8月14日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
Thank you for the five stars.
Customer Services
Nothing more to add
Nothing more to add - good people - well trained with knowledge and experience = good customer service
2025年1月9日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Richard,
We appreciate you taking the time to share your positive experience.
It's great to hear that our team's expertise translated into excellent customer service for you.
Customer Services
Great welcome
Great welcome, refreshments offered, relavent people available in quick time.
2025年8月19日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Graham,
We're happy to hear that you were welcomed well and that relevant people were available quickly.
We appreciate your feedback!
Customer Services
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