Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... もっと見る
企業が回答しました
Just had a major service carried out on my 911 (992). Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.
Great service from Dan and Ben in trying to fix a difficult problem. But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.5
優良
321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service at Porsche Wolverhampton
The service department at Porsche Wolverhampton are truly amazing, they are pleasant, helpful and always a pleasure to deal with.
2025年6月6日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Ian,
We're delighted to hear that you find our service department pleasant and helpful.
It's always a pleasure to know our customers enjoy working with us.
Customer Services
Excellent customer service and…
Excellent customer service and engagement from Avril and the rest of the Service team, from the second I dropped my car off until I collected it the following day.
2025年6月2日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Yemmi,
We're happy to hear that you received excellent customer service from Avril and the service team!
We appreciate your positive feedback and are glad you enjoyed your experience.
Customer Services
Untrustworthy
Untrustworthy, Up Selling at every chance to the point of reporting things that don't need changing and then over charging.
2025年5月29日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We appreciate your feedback and we're sorry you feel this way.
We'll investigate these concerns to ensure we provide trustworthy service.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Mr Evans,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Made my week
From the first phone call through to me picking the car back up everything was faultless, everybody I had any contact with were polite ad friendly.
Avril on the service desk was the true professional, I would recommend anybody to deal with her without hesitation
2025年5月12日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Paul,
We are delighted to hear that you had a positive experience and appreciate your feedback about the friendly and polite service provided by our staff.
We are glad you were happy with the service provided by Avril.
Customer Services
Service Department
Avril and Jamie in the service department were excellent.
They kept me informed with updates on progress and prices.
10 /10
2025年5月14日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi John,
We appreciate your kind words and are thrilled to hear about your positive experience with Avril and Jamie.
Their dedication to providing excellent customer service is truly valued.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Richard,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Daisy was very helpful
Daisy was very helpful
getting my car washed for me was a lovely gesture
2025年5月8日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Timothy,
We're so glad to hear that Daisy was able to assist you.
We strive to provide excellent customer service, and we're happy to know that you had a positive experience.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi David,
We appreciate your kind words and are committed to providing excellent customer service.
Customer Services
Thank you Porsche centre Wolverhampton…
Thank you Porsche centre Wolverhampton for your excellent customer service. Daisy-May Watson was exceptional.
2025年5月1日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Matt,
We strive to provide exceptional customer service and appreciate your kind words about Daisy-May.
Customer Services
Porsche Centre Wolverhampton are simply…
Porsche Centre Wolverhampton are simply
the best , the service is exceptional 👌
2025年4月28日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Vernon,
We're thrilled to hear you had such a positive experience!
We appreciate your kind words and will continue striving to provide the best possible service.
Customer Services
Absolutely delighted with the service department experience
Attention to detail and customer care
2025年4月23日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Pami,
We're so glad to hear that you were happy with our attention to detail and customer care.
Customer Services
Perfect service
Jamie and the team are a pleasure at every stage of the overall service experience. Can't recommend highly enough.
2025年4月4日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Graham,
We are so happy to hear you had a positive experience with Jamie and the team.
We strive to provide excellent service at every stage of the process, and we're thrilled to hear that we met your expectations.
Customer Services
Very nice staffs but ridiculous prices…
Very nice staffs but ridiculous prices for a very small service that didn’t even include any oil as they stitch you up on a separate service for that one. A low mileage car that needs 2 £1000 + services a year .
2025年4月10日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We appreciate your feedback and understand your frustration with the pricing.
We strive to provide high-quality services, and we're always looking for ways to improve our offerings.
We value your business and appreciate your kind words about our staff.
Customer Services
Exceptional Service with Genuine Care
I’ve been using Porsche Wolverhampton for a couple of years now — whether it's for buying a new vehicle, servicing, or simply charging my car, the team have always delivered outstanding service. From the moment you arrive, you're greeted with professionalism and warmth that really stands out. I often bring my 2-year-old son along — a little Porsche enthusiast — and the staff are always incredibly accommodating.
I recently purchased a new vehicle through Tom, and the experience was absolutely faultless. His attention to detail, communication, and overall approach were second to none — he’s a real credit to the dealership.
What really sets this team apart is their care beyond the showroom floor. During a very difficult time for our family, they showed genuine support and kindness, even sending a beautiful bunch of flowers. It was a thoughtful gesture that meant a great deal to us.
Although I’ve recently moved closer to Lichfield, with other Porsche centres nearby, my loyalty remains firmly with Porsche Wolverhampton. Their service, warmth, and integrity make them truly exceptional.
2025年4月10日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Clarke,
We are thrilled to hear that you have consistently received outstanding service from our team, whether it's for purchasing a new vehicle, servicing, or charging your car. We strive to create a welcoming and professional environment for all our customers, and it's heartwarming to know that you feel this warmth and genuine care.
We are particularly pleased to hear about your positive experience with Tom. We are proud of our team's commitment to providing exceptional customer service and are delighted that Tom's dedication and attention to detail made your purchase experience so enjoyable.
We are deeply touched by your kind words about our team's support during a difficult time for your family. It is our sincere hope that our small gesture of kindness brought some comfort during that period.
We are honored to have earned your loyalty and appreciate your continued support. We look forward to continuing to serve you and your family for many years to come.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Richard,
It's wonderful to know that you found the process easy and that Avril provided excellent, friendly, and professional service.
Customer Services
Always dealt with in a friendly and…
Always dealt with in a friendly and professional manner.
2025年4月4日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Steve,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Paul,
We appreciate your feedback and are glad you had a positive experience.
Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hi,
We appreciate your kind words about Evie's excellent service and our communication.
Customer Services
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