Recently had the 1st year maintenance. Nothing was too much trouble & the service was exceptional. Anthony the aftersales manager came & introduced himself & made the visit memorable. When finished... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team are faultless from the lady on reception who is so friendly and welcoming to Hayley in Servicing who was looking after me on this occasion. Hayley kept me fully informed, kept her promises,... もっと見る
企業が回答しました
This is a review for Graypaul Maserati Birmingham. My Grecale Folgore was booked for it's first service and I'd arranged a courtesy car from Graypaul for the day. However, the courtesy car wasn't re... もっと見る
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Beware, this dealership displays a strong bias based on how one dresses and one's racial background. Ted and George at Gray Paul Ferrari emphasized the amount of time they spent showing us a car. They... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
120 Highlands Road,Shirley, B90 4NU, Solihull, 英国
- 0121 439 0399
4.9
優良
309件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from start to finish
Excellent service from start to finish, Sap has been great & thank you.
2025年6月5日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good morning Mr Quiggin, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Stuart Hood
All round good service flexible and…
All round good service flexible and accommodating always ready to help.
2025年5月8日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Roma service
It has been good to be looked after by a truly professional & courteous team for my first experience of a Ferrari service.
2025年4月16日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Trevor, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Afternoon Steve, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Thanks again to the service team
Thanks again to the service team, excellent service as always.
2025年3月25日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Hollingsworth, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great service car picked up dropped…
Great service car picked up dropped back nice and clean . Well happy
2025年3月13日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Seeney, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent Service
2025年3月5日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Afternoon, Mr Jordan. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent personal service from the…
Excellent personal service from the Sales management to the service manager who made sure all my issues were addressed.
2025年3月5日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Afternoon, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Afternoon Navjot, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Ferrari Service and MOT
Another great service completed on my Portofino by the Team at Graypaul Ferrari Solihull.
2025年2月18日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Hill, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Service Experience
Full service (including belts) carried out on my Maserati Levante. Felt valued as a customer and the service team were excellent in their communication from start to finish. On collection my car had been cleaned inside and out to a high standard.
Having owned the vehicle for almost 12 months the car has been faultless and I’ve certainly not regretted my purchase!
Yes you expect a good service for the money and they delivered.
2025年2月7日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Richard, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Liam was extremely helpful and kept me…
Liam was extremely helpful and kept me informed on the repairs. Collecting and delivering the car back went smoothly.
Car also came back in a clean condition.
2025年1月24日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Surinder I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Graypaul Ferrari & Dan were brilliant
Dan Hobson was brilliant in communicating what needed to be done with my Ferrari 488 GTB. There was something noticed with the Spark Plugs, and the team managed to get a partially stuck plug out. The car was spotless and very well cleaned.
2025年1月20日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Tom, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Ghibli Fix
Just wanted to say a massive thanks to GrayPaul Maserati in Birmingham & Edinburgh for fixing my Ghibli. Professional, efficient and friendly service as always, can’t recommend Maserati ownership and GP highly enough
2025年1月14日
自発的なレビュー
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Plank, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Shergill, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great experience
Nice showroom, nice people, nice cars.
Good experience all round
Exactly what you would expect from a prestigious car dealership
2025年1月11日
自発的なレビュー
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Friendly and excellent service.
2024年12月21日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Bartlett, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent dealership
Excellent service from everyone at graypaul - particularly Shane and Neil yet again
2024年12月13日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Peter , I’m delighted to read your kind words about Shane and Neil here at Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Hoggett, Thank you for your great star rating and kind comments about Graypaul Birmingham, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Highly professional
Highly professional, knowledgeable, and attentive staff. Keep up the great work.
2024年12月3日
Sytner Group - Graypaul Ferrari Birmingham からの回答
Good Morning Mr Williams, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
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