Sytner Group - Graypaul Maserati Birmingham レビュー 

136
TrustScore 5段階評価の5

4.9

120 Highlands Road,Shirley, B90 4NU Solihull, GB


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5つ星のうち5の評価

The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had g... もっと見る

企業が回答しました

5つ星のうち5の評価

In the current climate of excessive regulation hoops the team overall made the process as smooth as possible and were all very accommodating while remaining professional. A special mention for Steve D... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently purchased a Maserati Grecale Trofeo. The team was highly professional, helpful, and courteous throughout the whole process. I cannot rate this company highly enough. Dani and James need a... もっと見る

企業が回答しました

5つ星のうち5の評価

Took my Maserati Grecale Modena into Graypaul Birmingham for service and Was treated very well with car returned in pristine condition looking great after wash and clean. They when through everythin... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

  • 120 Highlands Road,Shirley, B90 4NU, Solihull, 英国

  • 0121 439 0473

4.9

優良

TrustScore 5段階評価の5

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(136)

過去12か月のレビュー数: 12,486

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Customer Service

The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had good car buying experiences previously but none as good as that from Graypaul.

2026年3月28日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good afternoon Justin, I’m delighted to read your kind words about Graypaul Maserati Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind regards, George Matanovic

5つ星のうち5の評価

Review

In the current climate of excessive regulation hoops the team overall made the process as smooth as possible and were all very accommodating while remaining professional. A special mention for Steve Dadds who led the overall process superbly of the purchase of my second Maserati.

2026年3月27日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good morning Mr Fordham, I’m delighted to read your kind words about Graypaul Maserati Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind regards, George Matanovic

5つ星のうち5の評価

Fantastic service

Fantastic service, really went the extra mile to make the experience feel special. 2nd car we brought from Graypaul Maserati, will be back again for teh 3rd!

2025年10月25日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Harry, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Took my Maserati Grecale Modena into…

Took my Maserati Grecale Modena into Graypaul Birmingham for service and
Was treated very well with car returned in pristine condition looking great after wash and clean. They when through everything with me and I felt they really know what they are doing. Recommended

2025年9月26日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning David, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Great Dealership

Welcoming Friendly Professional

2025年8月20日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Dear Emanuele, Thank you for your 5 star review and comments. Kind Regards Stuart Hood Managing Director

5つ星のうち5の評価

I’d lost my service book for my…

I’d lost my service book for my Maserati quattroporte and panicked that I’d devalued the car, I contacted graypaul Birmingham and spoke to customer relations manager Hayley wonton who sorted a copy out and sent me a print out of all completed services, confirming the service book, all this was done within 2 days of me contacting her, this is what I call outstanding customer service

2025年8月7日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Afternoon Phil, I’m delighted to read your kind words about Hayley. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

The team are always helpful

The team are always helpful, nothing is a problem and take their time to answer any queries and support.

Thank you Emma Ross who looked after me, everyone i have met has been fantastic!

2025年8月2日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Mr Allison, I’m delighted to read your kind words about Emma. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood.

5つ星のうち5の評価

5 new cars purchased from Graypaul Maserati Solihull!

I've now purchased 5 new cars from the team at Graypaul Maserati! 3 of these cars from Steve Dadds. The experience is always exceptional this time the team went above and beyond to make a birthday super special!

2025年8月7日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Tony, A belated Happy Birthday! I’m delighted to read your kind words about Steve and the team. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Fantastic sales service once again.

Fantastic sales service from Steve, James and all the team at Graypaul. It's always a pleasure to chat on the phone or visit the showroom. Our third new Maserati from Graypaul and confident it won't be the last.
Thanks guys!

2025年7月8日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good morning Mr Ward, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Stuart Hood

5つ星のうち5の評価

Smiles pet mile .....

Woderful from start to finish. Thank you to all at Gray Paul especially James, James and Steve Dadds. You all helped and I'm really chuffed with the car it's exceeded my expectations. I'm still smilling each time I drive .....definitely smiles per mile.

2025年6月6日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good morning, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Stuart Hood

5つ星のうち5の評価

The total focus on customer service and…

The total focus on customer service and seeing what a the customer wants when visiting the dealership. Everyone is committed to the Customer and Maserati. I must mark for special attention; Steve Dadds, Andy Gibbs and both the James.

2025年5月16日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Mr Warren, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind regards, Stuart Hood

5つ星のうち5の評価

Professional service

Steve is highly knowledgeable, enthusiastic, responsible, rapid reply and has a great sense of humor. I’m very glad I chose to buy my first car in the UK here—his professional service made me feel truly at ease. My car was safely delivered to my home — it’s a beautiful and stunning vehicle.

2025年4月25日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Mr Wang, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind regards, Stuart Hood

5つ星のうち4の評価

Hospitality

Hospitality, and experience of day at dealership.

2025年4月3日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning NR, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Picked up my Maserati Grecale Modena…


Picked up my Maserati Grecale Modena last Tuesday, from the moment I walked into Graypaul Maserarti Birmingham and made welcome by reception (Liv) , then to the test drive with Dani Mazic (he was so knowledgeable) followed by the purchase with Dani and then also a follow up call by James I felt so at ease and felt that I had been dealing with the company for years. The car is so enjoyable to drive and again was helped on picking car up for all my needs, will be back for when service is required although Birmingham is not my closest dealerships but with the service that I have received I will not hesitate to continue using them. Thank You for all your help.

2025年3月18日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning David, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Not going anywhere!

My wife and I recently had the pleasure of purchasing a Maserati Grecale from Birmingham Maserati, and I must say, the entire experience was nothing short of exceptional. From the moment I walked into the showroom, I was greeted with warmth and professionalism which made the entire process seamless and enjoyable.

What truly set this experience apart, however, was the outstanding customer support provided by Dani Mazic. Dani's knowledge and passion for Maserati were evident from the start. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle. Dani's attention to detail and commitment to customer satisfaction were truly remarkable.

Throughout the entire process, Dani was always available to answer my questions and provide guidance. He made sure that every aspect of the purchase was handled with care and precision, from the initial test drive to the final paperwork. Dani's professionalism and dedication to excellence made me feel valued and appreciated as a customer.

Additionally, I'd like to extend my heartfelt thanks to Andy Gibbs, James Smith from the Finance department, and the lovely & very kind receptionist whose name I regretfully forget. Their contributions and support greatly enhanced our overall experience.

I highly recommend Birmingham Maserati and Dani Mazic to anyone in the market for a luxury vehicle. The combination of an incredible car and top-notch customer service made this an unforgettable experience. We even left with a bouquet of flowers for the wife and bottle of Sparkling wine to celebrate once we got home.. Touch of class!

Thank you…

Steve and Nicola O'Keefe

2025年2月24日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Afternoon Steve, I’m delighted to read your kind words about the team at Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood

5つ星のうち5の評価

Happy either the service and Dani and…

Happy either the service and Dani and James most helpful.

2025年2月23日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good afternoon Mr Russell, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind regards, Stuart Hood

5つ星のうち5の評価

Positive first service experience

Friendly and efficient interactions when booking and arriving for the service. Kept me updated with developments and delivered the service and work required on time and to a good standard. Nice surprise for a free courtesy car to be provided.

2025年1月15日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Dear Mr Glover, Thank you for your 5 star review and comments. Kind Regards Team Maserati Birmingham

5つ星のうち5の評価

Excellent service

Excellent service. A privilege to buy Maserati

2024年12月17日
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Dear Mr Mazic, Thank you for your 5 star review and comments. Kind Regards Team Maserati Birmingham

5つ星のうち5の評価

An excellent process from start to…

An excellent process from start to finish with my new Maserati purchase .

Clear concise and super informed with an excellent mutually agreed deal .

Particular thanks to Steve Dadds who handled the whole sale whilst I was abroad .

2024年11月14日
自発的なレビュー
Sytner Group - Graypaul Maserati Birmingham ロゴ

Sytner Group - Graypaul Maserati Birmingham からの回答

Good Morning Mr Moreton, I’m delighted to read your kind words about Steve here at Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with please do not hesitate to contact me. Kind Regards Stuart Hood

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