The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had g... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had g... もっと見る
企業が回答しました
In the current climate of excessive regulation hoops the team overall made the process as smooth as possible and were all very accommodating while remaining professional. A special mention for Steve D... もっと見る
企業が回答しました
We recently purchased a Maserati Grecale Trofeo. The team was highly professional, helpful, and courteous throughout the whole process. I cannot rate this company highly enough. Dani and James need a... もっと見る
企業が回答しました
Took my Maserati Grecale Modena into Graypaul Birmingham for service and Was treated very well with car returned in pristine condition looking great after wash and clean. They when through everythin... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
120 Highlands Road,Shirley, B90 4NU, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent sales experience, no pressure sales, all described and explained well. Nice buying a vehicle for the team Dani Mazic and James Smith.
From the moment we arrived at the beautiful showroom we were met by a friendly receptionist and Paul Holmes. They made us feel most welcome.
With the help of Paul we selected the car of our choice.
There was never any pressure to buy.
Once we decided to go ahead with the sale Paul and James were so helpful assisting us with all the paper work.
Collecting the car was fun and with the help from Paul we learnt about most of how the car and its many wonderful features operate..

Sytner Group - Graypaul Maserati Birmingham からの回答
I recently purchased a car from this company and l can honestly say that it was the most pleasurable experience l have ever had when buying a car.
From the sales perspective, Steve was very friendly, highly knowledgeable about the cars but most of all very honest. The whole process was a smooth transition and Steve did his utmost to help and resolve any small issues.
Jo was absolutely wonderful and so kind with us all, especially with my children they still talk about her!
We even met a previous colleague who kindly remembered us from a few years before!
This company must be a great place to work for, as the staff are kind and genuinely passionate people who clearly enjoy their job.
On collection day Steve pulled out all the stops! All the small efforts seem huge to us. We were made to feel very special. The car was covered and my children enjoyed the anticipation of pulling the cover off!
When you buy a Maserati, not only do you get a beautiful car but also a memorable experience.
A huge thank you to all the staff.

Sytner Group - Graypaul Maserati Birmingham からの回答

Sytner Group - Graypaul Maserati Birmingham からの回答
Excellent team of staff, from opening the door to closing the deal. All aspects top draw, with a definite mention for Steve Dadds in sales.

Sytner Group - Graypaul Maserati Birmingham からの回答
Buying a car from Graypaul Maserati was the most hussle free and refreshingly pleasant experience I have ever had. The team that looked after me included Paul Holmes (sales executive ) , James Smith (business manager) and the wonderful Jo on the front of house. The process of the purchase was very smooth and yet swift from initial discussions to the day I collected my brand new car. Everything was clearly explained to me by James and Paul and I’m truly impressed by the first class service given to us by Jo . Thank you Graypaul Maserati for the exquisite service and my brand new beautiful Maserati Grecale which I can’t get enough of

Sytner Group - Graypaul Maserati Birmingham からの回答
Have dealt with Graypaul for over 5 years now and am on my third vehicle.
Paul Holmes has always been professional, friendly
and extremely knowledgeable about each vehicle I have bought and have at no time felt pressured into a purchase.
From the moment you walk into the showroom the experience has been second to none!
The cars performance and build quality have been exceptional. Worth checking out a Maserati if you are looking for a high end performance vehicle. You never know you might be pleasantly surprised.

Sytner Group - Graypaul Maserati Birmingham からの回答
Dani was brilliant as was his colleague Steve, who took me on test drive and looked after me.
Fantastic follow up and service.
Shame we had to do so much paperwork but perhaps that's the age with live in!

Sytner Group - Graypaul Maserati Birmingham からの回答
First rate and friendly service in both sales and after sales care. Have been using Graypaul for servicing for the last few years and have just bought a new vehicle from them based on an excellent experience. Would highly recommend.

Sytner Group - Graypaul Maserati Birmingham からの回答
Customer Experience is amazing. The product is great too.
I recently purchased a nearly new Levante Trofeo from the Graypaul Maserati Birmingham dealership.
As soon as I entered the showroom the customer experience is second to none. Every question was answered even some of those questions that I didn't have.
The team are extremely knowledgeable of their product, the friendly nature assists with the process and there certainly isn't any pressure to purchase.

Sytner Group - Graypaul Maserati Birmingham からの回答
Everything
Great staff, very helpful, informative, honest, polite and the car is fantastic
Paul Holmes = Topman

Sytner Group - Graypaul Maserati Birmingham からの回答
The process was straightforward, the staff were open and honest. The deal was concluded with integrity and openness.

Sytner Group - Graypaul Maserati Birmingham からの回答
Paul who from the time of my initial contact through to the purchase of my car was professional, thorough and accommodating throughout my first experience with Maserati. I hope this remains throughout my journey with them over the next four years.

Sytner Group - Graypaul Maserati Birmingham からの回答
The experience was very good the staff was very helpful and curtious

Sytner Group - Graypaul Maserati Birmingham からの回答
Fantastic experience, although the car delivery from Italy was delayed due to manufacturing issues, the guys at Graypaul Maserati Birmingham were extremely professional in communication and updates. They did everything to ensure the process ran smoothly, once the car arrived at the dealership it was turned around quickly for delivery.

Sytner Group - Graypaul Maserati Birmingham からの回答
We parked next door at Porsche as that’s the car I desired . Wife does not like them so we went into Graypaul Maserati . Cars looked fab and wife loved them . We were approached by Paul Holmes who talked us through all of the attributes of the GHIBLI . He was very knowledgeable and a good bloke with no pressure applied to us to buy . We went away and returned the following Saturday when Paul organised a test drive for us . I returned on the following Tuesday and showed Paul a car I had seen on the website in Edinburgh. He checked availability and the rest is history….. now my car and I love it !!!! Paul Holmes has helped us every step of the way to now be the owners of an Italian supercar . Thanks Paul 👍👍👍

Sytner Group - Graypaul Maserati Birmingham からの回答
great customer care and attention. The sales Executive Dani was extremely professional and a delight to deal with. he made the whole process seamless and indeed a very pleasant experience. His colleagues were equally as delightful.

Sytner Group - Graypaul Maserati Birmingham からの回答
I’m very pleased with the level of service and personal attention of the staff at Graypaul. Steve was exceptionally patient and took great care to explain all aspects of my purchase.

Sytner Group - Graypaul Maserati Birmingham からの回答
Both James at maserati Birmingham were excellent from first phone call to picking up my car..2nd car I have brought from Birmingham and I will definitely return.
Mark Foster

Sytner Group - Graypaul Maserati Birmingham からの回答
Paul and James were great throughout the purchase of my new car. I'm now on my 2nd one in 2.5 years and everything is going well. Smooth handover and experience.

Sytner Group - Graypaul Maserati Birmingham からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。