I booked my S3 in for its 3rd service & 1st MOT 2 weeks before its 3 year manufactures warranty ran out. I specifically asked in writing for the car to be properly test driven as there was a dronin... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent service from Tom at Huddersfield Audi - from test driving to sorting out my brand new Audi 10 weeks before I thought I would receive it I am more than please. No pressure and excellent serv... もっと見る
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Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and chec... もっと見る
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Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer Chloe Wainwright was absolutely amazing in the way she treated myself and my w... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Trident Business Park, HD2 1UA, Leeds Road, 英国
- 01484 350000
4.5
優良
489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Avoid this franchise
Unfortunately, Trustpilot does not allow zero-star ratings, so I was forced to give one star. This experience reflects what I see as Audi’s attempt to pressure customers and misrepresent information. It seems that large companies like this believe it’s acceptable to take advantage of people.
Be wary of this franchise. They tell you that work is required when it isn’t, do not listen to what you actually want done, and then fail to carry out the requested work. Instead, they charge you for other items you did not ask for. Avoid at all costs as the customer being valued is not the case here.
2026年1月9日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Amy, we are truly sorry to hear about your disappointing experience with Audi Huddersfield. A member of our management team will be in touch to try to resolve your issues. Kind regards Huddersfield Audi
Excellent service all round
Excellent service all round. Both people who looked after me were excellent and provided updates timely. The lady at reception was also great and kept asking if I needed drinks etc. Good service all round.
2026年1月8日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Ashraf - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our team provided excellent service and kept you well informed throughout. It’s wonderful to know that the reception team made you feel comfortable and looked after you so attentively. Your positive feedback is greatly appreciated and motivates us to maintain the high standards our customers expect. We look forward to welcoming you back in the future. Kind regards, Huddersfield Audi Team
Great customer service as always from…
Great customer service as always from start to finish.
I recently visited another car showroom but the customer service and lack of respect I was shown reminded me why I am an Audi customer and why I trust Huddersfield Audi to go that extra mile.
Tha lady that dealt with us kept us updated throughout the service and had a very friendly and professional manner.
2026年1月8日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear KN, thank you very much for your kind words and continued loyalty to Huddersfield Audi. We are delighted to hear that our team provided you with friendly and professional service throughout your visit. It means a great deal to us that you feel valued and respected, especially when comparing your experience elsewhere. We truly appreciate your trust and look forward to continuing to go the extra mile for you in the future. Best wishes from all of us at Huddersfield Audi.
annual service and oil change
Chloe was very informative and explained the process very well
2025年12月30日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words, Zoe. We are delighted to hear that Chloe was able to provide you with clear and informative explanations throughout the process. It is always our aim to ensure every customer feels confident and well-informed when making decisions. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back to Huddersfield Audi in the future. Thank you once again for your lovely review.
Brilliant service.
As usual Audi provide an exceptional experience. They do make mistakes occasionally but then go overboard to rectify and resolve any issues.
All promises made were delivered. I was offered a courtesy car that was an immaculate automatic but I drive a manual so nit a problem just a note for others.
2025年12月29日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Quentin, Thank you very much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are delighted to hear that, despite occasional hiccups, our team was able to resolve any issues promptly and that all promises were met to your satisfaction. It’s great to know you appreciated the courtesy car provided, even if it was an automatic. We truly value your continued support and look forward to welcoming you back in the future. Best regards, Huddersfield Audi Team
Excellent service Sophia was brilliant…
Excellent service Sophia was brilliant from start to finish. I waited for ttt her e service to be done and she kept me updated every step of the way. A huge congratulations to her.
Happy New Year to the whole team
2025年12月30日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Sophia provided excellent service and kept you informed throughout your visit. Your congratulations mean a great deal to her and the entire team. Wishing you a very Happy New Year as well, and we look forward to welcoming you back to Huddersfield Audi in the future. Best regards, The Huddersfield Audi Team
Great customer service
Great customer service, easy to get an appointment and was great to have the car given a complimentary wash and clean.
2025年12月29日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Ms, thank you very much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are delighted to hear that you found our customer service excellent and that booking an appointment was straightforward. It’s wonderful to know you appreciated the complimentary wash and clean of your car. Your feedback is greatly valued and motivates us to maintain the high standards our customers expect. We look forward to welcoming you back in the future. Kind regards, Huddersfield Audi Team
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words and for taking the time to leave a review. We are delighted to hear that you found our service professional and good value for money. It is always our aim to provide a high standard of care and ensure our customers feel well looked after. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Huddersfield Audi. We look forward to welcoming you back in the future.
Super quick part replacement
I urgently needed a replacement rear windscreen wiper. Phoned at 8.30 on a Monday morning. It was fitted at 2.30 that afternoon. Job done. Incredibly useful in the circumstances. Efficient and professional.
2025年11月24日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mr Evans. Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that we could assist you promptly with your rear windscreen wiper replacement and that you found our service efficient and professional. It is always our aim to provide a reliable and helpful service, especially when it is urgently needed. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. Kind regards, Huddersfield Audi
Great process and support
2025年10月21日
Brilliant customer service…
Brilliant customer service representatives, very professional and welcoming. Job on my car completed to my satisfaction. Thank you all at Huddersfield Audi.
2025年10月14日
Sytner Group - Huddersfield Audi からの回答
Thank you for your kind words, Mr Khan. We are delighted to hear that you had a positive experience with our customer service representatives at Huddersfield Audi. Our team takes great pride in providing professional and welcoming service to all our customers. We are also pleased to know that the job on your car was completed to your satisfaction. Thank you for choosing Huddersfield Audi and we look forward to serving you again in the future.
Don't get a audi a5 avate
The staff are amazing as always the reason for the 2 is honestly the audi a5 avate is terrible especially the edition 1 not a good car for long drives not best on fuel and ride is off to the point cars on drive I did get a reply saying a business manager would try sort something but they didn't wana sort anything just wanted another 7k out of me so now stuck with a car I dont want
2025年10月10日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Steven, thank you for your feedback. We are sorry to hear that your experience with the Audi A5 Avant Edition 1 has not met your expectations, especially regarding fuel efficiency and ride comfort. It is disappointing to learn you feel unsupported in resolving your concerns. We would like to invite you to contact our Head of Business, Nigel Conroy, at nigelconroy@sytner.co.uk, who would be pleased to discuss your situation further and understand how we might assist.
My experience was just the best at Audi…
My experience was just the best at Audi Huddersfield. Bradlee was just brilliant from the start made the process so easy and stress free can’t thank him enough. Thank you Bradlee for everything
2025年10月7日
Sytner Group - Huddersfield Audi からの回答
Thank you for your glowing review, Aniyah. We are delighted to hear that your experience at Huddersfield Audi was nothing short of exceptional. Our team takes great pride in providing stress-free and easy car-buying processes, and we are thrilled that Bradlee was able to make that happen for you. We will be sure to pass along your kind words to him. Thank you for choosing Huddersfield Audi, and we hope to see you again in the future.
A warm welcoming business that provided…
A warm welcoming business that provided me with the best levels of service. The team are fantastic and I would highly recommend Huddersfield to other Audi owners.
2025年10月7日
Sytner Group - Huddersfield Audi からの回答
Thank you for your glowing 5-star review, Chris! We are delighted to hear that you had a warm and welcoming experience at Huddersfield Audi. Our team takes great pride in providing the best levels of service to our valued customers. It is wonderful to know that you would highly recommend us to other Audi owners. We appreciate your support and look forward to welcoming you back for all your future automotive needs. Thank you for choosing Huddersfield Audi.
Excellent service all round
Good communication throughout the process. All paperwork and even my private plate were all organised by the time I collected my S3. Excellent service all round - coffee was good too!
2025年9月30日
Sytner Group - Huddersfield Audi からの回答
Thank you for your kind words, Gary. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing excellent communication and ensuring all paperwork is taken care of for our customers. We are also glad to hear that you enjoyed our coffee! We appreciate your support and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
Sytner Group - Huddersfield Audi からの回答
Thank you for your kind words, Alan. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing professional and friendly service to all our customers. We believe in creating a welcoming and knowledgeable environment for our clients, and we are glad that you felt that during your visit. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
MOT AND OIL CHANGE SERVICE
Welcome; the personal service and pleasant surroundings whilst waiting for my car.
2025年9月26日
Sytner Group - Huddersfield Audi からの回答
Thank you for your kind words, Graham. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing a personal and attentive service to all our customers. We are also pleased that you found our surroundings pleasant while waiting for your car. We strive to create a comfortable and welcoming atmosphere for our customers. Thank you for choosing Huddersfield Audi and we look forward to seeing you again in the future.
Great service and engaging staff
I dealt mainly with Danii who guided me through the process of buying a used Audi, Danii was both professional and knowledgeable and at no time did I feel hassled into buying add ons, although I did as that is what I wanted.
I also dealt with Robbie on some details who again was professional.
I am very satisfied with both my new car and the service provided by Audi Huddersfield and would not hesitate to recommend or buy another vehicle from the team again.
2025年9月16日
Sytner Group - Huddersfield Audi からの回答
Thank you for your kind words, Ian. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing professional and knowledgeable service to our customers. We are glad that you did not feel pressured into purchasing any add-ons and that you are satisfied with your new car. It would be an honour to have you as a returning customer and we appreciate your recommendation. Thank you for choosing Huddersfield Audi.
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