I booked my S3 in for its 3rd service & 1st MOT 2 weeks before its 3 year manufactures warranty ran out. I specifically asked in writing for the car to be properly test driven as there was a dronin... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent service from Tom at Huddersfield Audi - from test driving to sorting out my brand new Audi 10 weeks before I thought I would receive it I am more than please. No pressure and excellent serv... もっと見る
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Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and chec... もっと見る
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Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer Chloe Wainwright was absolutely amazing in the way she treated myself and my w... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Trident Business Park, HD2 1UA, Leeds Road, 英国
- 01484 350000
4.5
優良
489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sytner Group - Huddersfield Audi からの回答
Dear Mark, Thank you ever so much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are absolutely delighted to hear that you were 100% satisfied with our customer service. It is always our aim to provide the highest standard of care and attention to every customer. Your positive feedback truly means a great deal to the entire team. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Sytner Group - Huddersfield Audi からの回答
Dear Jill, Thank you ever so much for your kind words. We are delighted to hear that your experience with Huddersfield Audi was seamless from start to finish. It is always our aim to provide a smooth and enjoyable journey for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Best wishes, The Huddersfield Audi Team
Door repair work
Door repair work was not completed correctly and the vehicle has to returned for rework.
MMI was updated but still does not work as intended.
2026年3月17日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mark, We are sorry to hear that the door repair work and MMI update did not meet your expectations. We appreciate your feedback and understand how frustrating this must be. Your satisfaction is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Huddersfield Audi Team
Excellent service and communication…
Excellent service and communication during my recent visit for brake fluid and pollen filter replacement
2026年3月16日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mr Fisher - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with the service and communication during your recent visit for brake fluid and pollen filter replacement. It is always our aim to provide a smooth and efficient experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team at Huddersfield Audi. We look forward to welcoming you again in the future.
Audi Huddersfield
I had a great experience buying a car from Huddersfield Audi, Jack was great! He was really helpful and was able to answer all my queries. The whole process was so smooth and stress free thanks to him! Definitely would recommend.
2026年3月12日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words Alex. We’re delighted to hear that Jack was able to assist you so effectively and that your experience with Huddersfield Audi was smooth and stress-free. It’s always our aim to provide excellent service and ensure all queries are answered promptly. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back in the future. Thanks again for choosing Huddersfield Audi.
All staff very attentive
All staff very attentive, Shauna who dealt with us was brilliant, very professional, answered all our questions, showed us round the new car,set my phone and MyAudi app up, excellent service, love the car, well done Huddersfield Audi
2026年3月11日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Debra, thank you ever so much for your wonderful review. We’re delighted to hear that Shauna provided such a professional and attentive service, and that you found the support with your new car and MyAudi app helpful. It’s fantastic to know you’re enjoying your vehicle and that the whole experience met your expectations. Your kind words mean a great deal to the team here at Huddersfield Audi. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Excellent -
We dealt with Jonathan Hill at the Huddersfield branch and I highly recommend both this particular branch and Jonathan himself. From start to finish it went very smoothly. I wasn’t even planning on using Huddersfield as it’s over an hour from where I live but I had been messed about with another very well known company so decided to look further afield. Great decision and particular praise for Jonathan Hill who knows exactly what he’s doing, was very attentive and dealt with the entire thing very well.
Thanks 👍👍
2026年3月9日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words, Steven. We’re delighted to hear that Jonathan provided such attentive and professional service throughout your experience. It’s wonderful to know that travelling a little further was worthwhile and that you felt well looked after by our Huddersfield branch. Your recommendation means a great deal to us. We hope you continue to enjoy your Audi and look forward to welcoming you back in the future. Thanks again for sharing your positive experience.
Helpful staff at Huddersfield Audi
The staff at Huddersfield Audi were very good, efficient and helpful. Sophia Bulmer was particularly helpful and patient.
2026年3月6日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mr Crabtree, thank you very much for your kind words and for taking the time to share your experience at Huddersfield Audi. We are delighted to hear that our team, especially Sophia Bulmer, provided you with efficient and patient assistance. It is always our aim to offer the highest standard of service, and your positive feedback is greatly appreciated. We look forward to welcoming you back in the future and continuing to support you with your motoring needs. Kind regards, Huddersfield Audi Team
Excellent experience with the sales…
Excellent experience with the sales person Michael Brook at Huddersfield Audi. Very helpful, engaged and personable
2026年2月25日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Ian -Thank you very much for your kind words and for taking the time to share your experience with Michael Brook at Huddersfield Audi. We are delighted to hear that you found him helpful, engaged, and personable throughout your visit. It is always wonderful to receive such positive feedback, and we truly appreciate your support. We hope you continue to enjoy your Audi and look forward to welcoming you back in the future. Best wishes, The Huddersfield Audi Team
Great Service
The team at Huddersfield Audi were great! Great service and they kept me updated on progress whilst I waited (as well as being constantly refreshed with teas and coffees)
2026年2月25日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Nick, thank you ever so much for your kind words and fantastic 5-star review. We’re delighted to hear that you found our team at Huddersfield Audi helpful and appreciated the regular updates during your visit. It’s wonderful to know that the refreshments added to your experience as well. Your feedback truly means a lot to us, and we look forward to welcoming you back in the future. Best wishes, The Huddersfield Audi Team
Sytner Group - Huddersfield Audi からの回答
Dear Mark - Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service efficient, polite, and of a good standard. It is always our aim to provide the best possible experience for our customers, and your feedback is truly appreciated. We look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Super service
Super service! I was told that the part that was ordered from Germany could take about a fortnight to arrive. I was dreading two weeks without my car but Huddersfield Audi managed to source the part the next day! This saved me so much time and hassle. Thank you soo much.
2026年2月11日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mr Haq, thank you very much for your kind words. We are delighted to hear that we were able to source the part so quickly and save you from the inconvenience of being without your car for two weeks. It’s always our aim to provide efficient and hassle-free service to our customers. Your feedback means a great deal to the team here at Huddersfield Audi. We truly appreciate you taking the time to share your experience with us. Kind regards, Huddersfield Audi Team
Paying for their mistake
I explained Issue with fuel flap release mechanism not working and how I managed to open it with pull-cord without damaging anything.
However in the workshop it was forced to open and outer metal flap panel snapped off plastic frame inside. I was charged for replacement new panel, primed & painted etc. this was an additional cost to me unnecessarily. Damaged was done at the workshop by an Audi mechanic, I should not have had to pay for that. Very disappointed with the service.
2026年1月29日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Mr Rahman, we apologise for the disappointment caused regarding the fuel flap release repair and the subsequent damage. However, we did advise that this would be the case prior to carrying out the repair and was necessary and unavoidable. Kind regards, Huddersfield Audi Team
As always great service and easy to…
As always great service and easy to deal with, Shauna is great to deal with.
2026年1月30日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Ashley, Thank you ever so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that you found our service great and easy to deal with. Shauna will be thrilled to know she made such a positive impression. Your continued support means a great deal to us, and we look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Sytner Group - Huddersfield Audi からの回答
Dear Zoe - Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you experienced good customer service during your visit to Huddersfield Audi. It is always our aim to provide a welcoming and professional environment for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Excellent Customer Service
Through the whole purchase experience we were kept fully updated by all the team at Huddersfield Audi.
2026年1月19日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear Simon, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our team kept you fully updated throughout your purchase journey. It is always our aim to provide clear communication and excellent service to all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire Huddersfield Audi team. We hope you enjoy your new vehicle and look forward to welcoming you again in the future.
We had a few visits before we made the…
We had a few visits before we made the purchase .
Tom Rookledge and all the staff were extremely professional and also Tom was patient and easy to relate to . He is a very personable and likeable individual who took the stress away from making such a big purchase . For me , this is the zenith of my car buying !! A defender landeover 90 !! I still haven’t got my head around it quite yet, my partner is happy as Larry .
Tom was so accommodating , he listened to us and took on board what we said when it came to negotiating , he did his best for us and dint make us feel uncomfortable at any point .
We explained to him that we had previously gone to a different dealer ( my daughter and I ) we didn’t get on with that salesperson as he seemed dismissive and perhaps misogynistic in his attitude .
I cannot praise Tom enough - he was very likeable ( and we ended up spending probably 8 hours over a few visits face to face with him ) we felt completely comfortable and safe in his company . Thank you Tom and colleagues at Huddersfield Sytner !!
2026年1月21日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Thank you Billy, for your wonderful and detailed review. We are delighted to hear that Tom and the team made your car buying experience so enjoyable and stress-free. It’s fantastic that you felt comfortable and valued throughout your visits, especially after a less positive experience elsewhere. Your kind words about Tom’s professionalism and personable approach mean a great deal to us. We hope you enjoy many happy journeys in your Defender Land Rover 90. Thank you once again for choosing Huddersfield Sytner.
Sytner Group - Huddersfield Audi からの回答
Dear Gary, thank you very much for your kind words. We are delighted to hear that George was very helpful during your visit. It is always our aim to provide excellent service and ensure our customers feel valued and supported throughout their experience. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Sytner Group - Huddersfield Audi からの回答
Thank you very much for your kind words Ben. We’re delighted to hear that you found our service quick and friendly, and that you were able to wait comfortably while we worked on your vehicle. It’s always our aim to provide a positive and efficient experience for all our customers. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. We look forward to welcoming you back to Huddersfield Audi in the future. Safe driving!
Staff were helpful and very quick in…
Staff were helpful and very quick in getting back to me with any queries i had. I would certainly use them again if the need arose.
2026年1月9日
自発的なレビュー
Sytner Group - Huddersfield Audi からの回答
Dear James, thank you very much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are delighted to hear that our staff were helpful and quick to respond to your queries. It is always our aim to provide excellent service, and your positive feedback is greatly appreciated. We look forward to the opportunity to assist you again in the future, should the need arise. Best wishes, The Huddersfield Audi Team
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