I Don't understand the fuss they are trying to achieve maranello maserati service department in egham ANANTHONY CLARK need to learn how to speak to customer without interrupting & listen rothe... もっと見る
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The team at the dealer were exceptional, particularly Adrian and Paul and Neil. I was happy with everything from Start to finish.
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We bought a used Maserati Levante and the experience was first class. From our initial meeting with Lisa Jackson, the whole process was a pleasure. We were treated so well and the service was impecc... もっと見る
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I recently purchased a Maserati Grecale, and I cannot speak highly enough of the exceptional service I received from Lisa Jackson. From start to finish, Lisa was absolutely outstanding. Her p... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
High Street, SL5 7HP, Ascot, Berkshire, 英国
- 01344 293 793
4.6
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very well organised (car serviced…
Very well organised (car serviced during lock-down) Kept up-to-date with cars progress.
2020年6月23日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Dear David, thank you for your 5 star rating and fabulous feedback. This is really appreciated and during these difficult times I know it will help me motivate the team. Regards Howard Managing Director - Maranello
Nothing to add.
2020年6月16日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Morning David, thank you for your 5 star rating and I guess 'nothing to add' sounds good... I will share your feedback with the team. Regards Howard Managing Director - Maranello Sales
Great team and amazing service!
Great team and amazing service. Always forwarding thinking when it comes to finding opportunities for a great deal for their customers.
2020年3月12日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Neill for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Dealing with Maranello was a delight…
Dealing with Maranello was a delight mainly because of Lisa Slater
Everyone else there were easy and very pleasant
I originally went there just to look as I had never thought about a Maserati till a friend of mine recommended them
My wife and I went together and from her original meet and greet till the final sale she was outstanding in her presentation, professionalism and knowledge
She made my wife and I feel very much at ease , answered all our queries and I made a purchase within45 minutes!!
She is a credit to that business and I told her line manager it was a totally seamless transaction
From a very satisfied customer
DOUG MCCLELLAND
PGA MASTER PROFESSIONAL
2020年3月9日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr McClelland for your 5 star rating of Maranello, , we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Great service and support
Great service and support - Ray has been brilliant and made for such an amazing experience buying a car!
2019年12月28日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you for your 5 star rating, we really appreciate your comments and will share this feedback with Ray and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Amazing Experience Lisa Slater goes…
Amazing Experience Lisa Slater goes above an beyond helping you explore what you desire from your multi year relationship with your vehicle as an integrated part of your life and ensuring all your needs at met, as with Maserati nothing less than 100% is acceptable from Lisa's perspective.
2019年12月19日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Patel for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Amazing Service!
2019年12月19日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Burotti for your 5 star rating, we will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager
Excellent Service from a great Team at…
Truly Excellent Service from a great Team at Maranello Egham ! Special mentions for the outstanding Hamzah and Paul who’s customer service exceeded all expectations! I am now in proud possession of the amazing Levante Trofeo ! The very best high performance SUV !! Forget the overpriced Urus and DBX
2019年11月21日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Afternoon Mr Beach, thank you for your 5 star rating and kind comments. I will certainly be thanking the team for a job well done and using your feedback to motivate the team going forward. Regards Howard Managing Director - Maranello
Pleasant car buying experience !
A classy dealership with high end performance cars but also welcoming to customers like me that was looking for a sporty but more sedate Ghibli. Very professional and knowledgeable sales person and customer centric reception staff.
2019年10月12日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Ajay for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager
Extremely helpful guys and Alex Lombardi made the experience feel very special
Extremely helpful guys
2019年10月3日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr White for your 5 star rating, we really appreciate you comments and will share with Team Maranello. Kind regards, Paul Eaton - Sales Manager
Sytner Group - Maranello Maserati Ascot からの回答
Thank you for your 4 star rating, I would really appreciate you feedback and to understand how we could have made this a 5 star experience for you? Please contact me either 01784 436 431 or pauleaton@sytner.co.uk. Kind regards, Paul Eaton - Sales Manager
A very refreshing purchase
A very refreshing purchase. I had the pleasure of dealing with Ray Francis when looking for a Maserati. Ray was a total breath of fresh air in terms of car salesman. Nice to talk to, informative, creative, helpful, understanding and a real pleasure. I can safely say that Ray and Maranello tipped the scales for me in deciding which car to go for. I cannot speak highly enough of Ray and all at Maranello. Thanks guys !
2019年9月20日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Gander for your 5 star rating, we really appreciate your comments and will share this feedback with Ray and Team Maranello. Kind regards, Paul Eaton - Sales Manager
First class service and attention from…
First class service and attention from all members of staff.
2019年9月6日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Meredith for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager
Excellent service throughout from Alex…
Excellent service throughout from Alex Ross. Recommended.
2019年9月6日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Gardner for your 5 star rating, we really appreciate your comments and will share this feedback with Alex and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Maserati Egham
I recently had the most wonderful experience of purchasing a used Maserati Grancabrio from Maranello of Egham.From my initial phone enquiry with Adrian Jones to actually driving off in my new purchase it was a smooth and informative process.The courtesy and professionalism of the whole team seemed exemplary and the showroom was like a dream for a car enthusiast.I am delighted by the service from Adrian and would highly recommend this dealer to any prospective Maserati buyers.Needless to add,its a lovely car!
2019年8月30日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you for your 5 star rating, we really appreciate your comments and will share this feedback with Adrian and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Great Sales experience
Great Sales experience - Lisa was excellent - answered all my questions quickly and accurately, was very flexible in organising the test drive and I came away feeling very positive about the whole experience.
2019年8月16日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Oliver for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager
First class service
First class service, excellent negotiation over phone and VIP handover, can't recommend highly enough.
2019年8月16日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Nigel for your 5 star rating, we really appreciate your comments and will share this feedback with James and Team Maranello. Kind regards, Paul Eaton - Sales Manager
Super service
2019年8月7日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Mr Dias for your 5 star rating, we really appreciate this and your continued Maserati ownership....4 Quattroporte to date, many thanks! Kind regards, Paul Eaton - Sales Manager Maserati ownership
Everybody I had contact with at…
Everybody I had contact with at Maranello was charming and helpful. An enjoyable experience.
2019年7月31日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you Christopher for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager
Maranello Egham is a great place to find great cars.
It is always a pleasure to visit Maranello. Great staff, particularly Paul Eaton, great atmosphere and great cars. I've bought three new Maserati's and two new Ferrari's in the past 5 or so years, so I must be satisfied.
2019年7月24日
自発的なレビュー
Sytner Group - Maranello Maserati Ascot からの回答
Thank you so much for this 5 star rating, its great to receive this feedback! Thank you from all of Team Maranello. Kind regards, Paul Eaton - Sales Manager
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