Toni was first class. Initially we were expecting the worst with a lengthly lead time on parts of up to 3 months. Was amazed when we got a call within a week to say parts were here and the work was do... もっと見る
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The sales process was great. In particular Jade the sales person has been very good throughout the process and is very good at her job. However I’m not very happy with the valuation the business manag... もっと見る
企業が回答しました
Great service from Allan in service department. Picked up car from my house and got it completed on time along with warranty extension etc.
企業が回答しました
People are great but the phone system at Glasgow is absolutely rubbish and not fit for purpose. Very un-Porsche like and should be ditched ASAP. BRING Elaine and her voice back on reception please... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
9 Rocep Way,Braehead, PA4 8XT, Renfrew, 英国
- 0141 237 1897
4.6
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A five-hour journey to Porsche Centre…
A five-hour journey to Porsche Centre Glasgow is never something I think twice about—it is always worth every mile. Having been a customer for more than three years, I can say with complete confidence that the experience, professionalism, and genuine care I receive from the team are second to none.
What stands out most is the welcoming and down-to-earth atmosphere that has been consistently present throughout every visit. Regardless of whether I am purchasing a daily driver or a high-performance GT car, I am always treated with the same respect, enthusiasm, and attention to detail. That level of consistency is rare and speaks volumes about the culture of the dealership.
A special thank you as always to Clare on reception, whose warmth, kindness, and professionalism make every visit a pleasure. From the moment you walk through the door, you are made to feel valued and genuinely welcomed. Clare’s hospitality creates an environment that feels less like a dealership and more like a place you look forward to returning to.
I would also like to express my sincere gratitude to my sales executive Dhaine Conn and Raymond Brown for their support with my latest purchase—my fifth vehicle through Porsche Centre Glasgow. Their expertise, integrity, and dedication have been instrumental in making every buying experience seamless and enjoyable. The personal care and commitment shown by Clare, Dhaine, and Raymond are the reason I continue to make the five-hour trip without hesitation.
Thank you all for consistently delivering such an exceptional experience. Your professionalism, attention to detail, and genuine appreciation for your customers have earned my loyalty, and I look forward to many more years of working with this outstanding team.
2026年8月14日
自発的なレビュー
Toni was first class
Toni was first class. Initially we were expecting the worst with a lengthly lead time on parts of up to 3 months. Was amazed when we got a call within a week to say parts were here and the work was done. Toni communication throughout was amazing. Thanks to the workshop also.
2026年8月14日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The experience ran in exemplary fashion…
The experience ran in exemplary fashion from booking, car collection, prompt and efficient resolution of the problem and return delivery of the car.
It could not be improved in any way.
Staff were professional, informative and countries at every juncture.
2026年8月12日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good morning Roscoe. Thank you for your fantastic review. We are delighted to hear that your experience was seamless from start to finish. Providing professional, efficient service while keeping our customers informed every step of the way is exactly what we strive for. Thank you for choosing Porsche Centre Glasgow, and we look forward to welcoming you again soon. Best regards, Porsche Centre Glasgow,
Great service from Allan in service…
Great service from Allan in service department. Picked up car from my house and got it completed on time along with warranty extension etc.
2026年8月11日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good evening Vimal. Thank you for you five star review & your lovely feedback on your recent experience with our service department. We are delighted to hear Allan looked after you well & we will be sure to congratulate Allan on the service he has provided. Thank you again, thank you for your valued custom & we look forward to welcoming back into the centre in Glasgow soon. Best regards, Porsche Centre Glasgow.
Friendly helpful staff
Friendly helpful staff. Understanding about the issues of keeping a classic car on the road. Appreciate their help and patience.
2026年5月14日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear John, Thank you very much for your kind words. We’re delighted to hear that our team’s friendly and helpful approach made a positive difference, especially when it comes to maintaining classic cars. We truly understand the unique challenges involved and always strive to offer patience and support to our valued customers. Your appreciation means a great deal to us, and we look forward to continuing to assist you in keeping your classic car in excellent condition. Best wishes from all of us at Porsche Centre Glasgow.
Excellent Service
2026年7月30日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Afternoon Jim. Thank you very much for your five star review & great comments. We look forward to welcoming you back into the centre again soon. Best regards, Porsche Centre Glasgow.
service from Neil was First class…
service from Neil was First class helping with car set up etc and keeping me informed about delivery date and progress with added extras.
2026年7月28日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Thank you very much for your five review & for your lovely feedback on the service provided by our sales executive Neil Ross. We will be sure to congratulate Neil on the service he has provided. Thank you very much for your valued custom & we look forward to welcoming you back into the centre in Glasgow again soon. Best regards, Porsche Centre Glasgow.
We purchased our second vehicle from…
We purchased our second vehicle from Porsche Centre Glasgow. We couldnt be happier with the treatment from start to finish from Stuart and Harry. Highly recommend.
2026年7月31日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good morning Ryan. Thank you very much for your five star review and for choosing Porsche Centre Glasgow for your second vehicle purchase. We are delighted to hear that Stuart and Harry provided such an exceptional experience from start to finish. Delivering a first-class customer journey is something we are passionate about, and it is always rewarding to receive feedback like yours. Your recommendation means a great deal to the team, and we will be sure to share your kind comments with Stuart and Harry. We wish you many happy miles in your new Porsche and look forward to welcoming you back in to the centre the future. Many thanks & best regards, Porsche Centre Glasgow.
Great improvement in Porsche Glasgow…
Great improvement in Porsche Glasgow since the management structure has changed it take me back to how it was when I purchased my first Porsche.
2026年7月30日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good afternoon Don. Thank you for taking the time to share your feedback. We are delighted to hear that you've noticed such a positive improvement and that your recent experience reminded you of when you purchased your first Porsche. Providing exceptional service and a memorable customer experience is our priority, so your comments mean a great deal to the team. We look forward to welcoming you back to Porsche Centre Glasgow again soon. Many thanks & best regards, Porsche Centre Glasgow.
Simply excellent
Simply excellent, first class service from this Porsche Centre. Within this context, Alexander Main is in our opinion, an outstanding salesman (and gentleman)! He deserves to go far.
2026年7月27日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good afternoon Dr James. Thank you for your wonderful feedback. We are delighted to hear that you received first-class service from the team. Alex will be thrilled to read your comments, and we truly appreciate your recognition of his professionalism and dedication. We look forward to welcoming you back to Porsche Centre Glasgow in the future. Many thanks & best regards, Porsche Centre Glasgow.
The experience was as I would expect…
The experience was as I would expect from the Porsche Brand. The service element of my booking was cancelled whilst I was en route to the Dealership due to there being no PDK Oil being available for my car, although the MOT could still be carried out!! This was despite my car having been booked in on the 18th April (3.5 Months ago). Booking with Sytner Porsche Glasgow was necessitated due to my MOT being due whilst I am in Scotland and couldn’t wait until my return home to Berkshire. On my arrival I was advised that a cancellation had been received from another customer booking which was scheduled for Friday 31st July and the PDK Oil allocated to that vehicle could now be used for mine, I find this to be very odd on the basis that I must assume that this vehicle had been booked in over 4 months ago!
Ryan Charlton profusely apologised saying that he and his colleague had been on holiday last week causing the lack of communication until the very last moment. Having said all of this I am otherwise pleased with the service and the courtesy extended by Porsche Glasgow.
2026年7月27日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Thank you for taking the time to provide your feedback David, which is greatly appreciated. We are pleased to hear that the overall experience met the standards you would expect from the Porsche brand and that Ryan and the team looked after you well during your visit. We would also like to sincerely apologise for the issues surrounding your service booking. Having arranged your appointment several months in advance, it is completely understandable that the late communication regarding the PDK oil availability caused frustration and inconvenience, particularly given that you were travelling specifically to ensure the MOT and service could be completed whilst you were in Scotland. While we are pleased that we were ultimately able to source the required oil and complete the work as planned, we fully appreciate your concerns regarding how this situation arose and the timing of the communication. We expect much higher standards of planning and customer communication, and your feedback has been shared with the management team so that we can review the process and prevent similar occurrences in the future. Thank you for recognising Ryan Charlton's efforts to resolve the situation and for acknowledging the courtesy extended by the team despite the difficulties encountered. We greatly appreciate your understanding and your valued feedback, and we hope to have the opportunity to provide you with a seamless experience on your next visit to the centre. Many thanks & best regards, Porsche Centre Glasgow.
Excellent, seamless service
I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Everything was handled professionally, with no issues at all. I was very pleased with the service and would happily recommend Laura and the team.
2026年7月23日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Thank you for your kind feedback Spencer & the five star review. I'm delighted to hear that Laura McMahon provided such excellent service and made your MOT visit seamless and efficient. I will be sure to share your comments with Laura and the team. Thank you for choosing Porsche Centre Glasgow, and we look forward to welcoming you again soon. Many thanks & best regards, Porsche Centre Glasgow.
People are great but the phone system…
People are great but the phone system at Glasgow is absolutely rubbish and not fit for purpose. Very un-Porsche like and should be ditched ASAP.
BRING Elaine and her voice back on reception please ?
Michael Hayes M11 HGL
2026年7月22日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good afternoon Michael. Thank you for taking the time to leave your feedback. We are pleased to hear that your experience with our team has been a positive one, but sorry to learn of your frustration with our telephone system. We have received similar feedback from a couple of customers and are actively reviewing how it is performing and where improvements can be made to ensure it delivers the level of service our customers expect. We also appreciate your kind mention of Elaine. She is a much-valued member of the team and I'm sure she'll be delighted to hear that her warm welcome and friendly voice are still remembered so fondly. Thank you again for your honest feedback – it is genuinely appreciated and helps us continue to improve. Many thanks & best regards, Porsche Centre Glasgow.
I originally booked online
I originally booked online, asked for a courtesy car as I had no option for a pick up, on the Friday before I got a call saying no car was available could I reschedule we agreed Tuesday 21st, I also asked for car to be checked specifically for brake wear as I’m booked into track days and also for bodywork as I had been told on a previous visit the car needed some repairs, these should be covered under the plan I bought with the car. I arrived 8:30am, on 21st they didn’t have my booking, to be fair they were able to find the paper work and had a car available, but it took over an hour. I had no further updates until a message the next day to say the car was ready could I come and get it, as I type a day later Ive still not had a receipt, vehicle assessment or body work report. The car was also returned dirty inside and outside. It was a major service so nearly 2k and while I appreciate the effort of the team the lack of follow up and condition of car have shaken my confidence the car will be ready for the trip I’ve planned for sometime now.
2026年7月21日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Thank you for taking the time to share your feedback. We are very sorry to read about the experience you had with your recent service visit. Whilst we are pleased that the team were able to accommodate you with a courtesy vehicle after discovering the issue with the booking, we appreciate the inconvenience caused by the initial rescheduling request, the confusion surrounding your appointment on arrival, and the delay you experienced before being able to continue with your day. We are also concerned to hear that you did not receive the level of communication and follow-up you quite rightly expected during and after the service. In particular, the absence of the service documentation, vehicle health check information, brake assessment, and update regarding the bodywork concerns you specifically requested is not the standard we aim to deliver. Equally, having your vehicle returned in a condition that did not meet expectations following a major service is disappointing and understandably has impacted your confidence ahead of your planned trip and track days. Please accept our sincere apologies for these shortcomings. We would welcome the opportunity to review your visit personally, ensure the outstanding reports and assessments are provided, and address any remaining concerns regarding your vehicle's readiness. If you would be willing to contact our service manager -Chris Scott directly at the Centre, Chris will be happy to investigate this matter further and work towards restoring your confidence in our service. Best regards, Porsche Centre Glasgow.
Allan Robertson was helpful and…
Allan Robertson was helpful and efficient, I’m not a fan of the new phone system though
2026年7月22日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good morning Mark. Thank you for your five star review & your comments on the service provided by Allan. We will be sure to let Allan know. Thank you also for the feedback on our new phone system which we take on board. We are working hard to make the system as efficient & convenient for our customers as possible. Many thanks & best regards, Porsche Centre Glasgow.
Professional and friendly service from…
Professional and friendly service from Allan Robertson
and him delivering the car back to me.
2026年7月15日
自発的なレビュー
Visit to Porsche Glasgow
Always well looked after by the Team at Porsche Glasgow. 1st class as usual.
2026年7月16日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good morning. Thank you very much for your lovely comments & five star review. We look forward to welcoming you back into the centre again soon. Best regards, Porsche Centre Glasgow.
Robyn at the dealership was absolutely…
Robyn at the dealership was absolutely first class. Her service levels and constant communication during the work period were impeccable
2026年7月16日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good morning Stuart. Thank you for your lovely comments about our service advisor Robyn. We are delighted Robyn look after you well & that communication was constant throughout your recent visit. We will be sure to congratulate Robyn on the service provided & we look forward to welcoming you back into the centre again soon. Many thanks & best regards, Porsche Centre Glasgow.
Unexpected 911 brakes issue
issue with my 911 brakes.
Discussed options with Laura McMahon at service and also Chris Scott Service manager
they were outstanding in their support to me and came up with options for the repair
Communications were excellent and the issue resolved
A fantastic team and an OPC I will confidently be using for all future service and repairs, thank you Laura and OPC Glasgow
2026年7月10日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Good evening Bryan. Thank you for your fantastic feedback & five star review. We are delighted to hear that Laura and Chris provided the support, communication, and reassurance you needed when dealing with an unexpected issue with your 911. We will be sure to pass on your kind comments to them and the wider team. We truly appreciate your recommendation and look forward to looking after your Porsche in the future. Many thanks & best regards, Porsche Centre Glasgow.
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