All the team at Porsche Centre Glasgow were excellent from the moment my wife and I walked through the doors to look at the cars. We were made to feel incredibly welcome and were treated with the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Ever... もっと見る
企業が回答しました
Waited in showroom for fault to be repaired,got car back 10mins after leaving showroom fault came back Total off 4.5hrs today to get to garage and back home(time off work)will need to arrange for an... もっと見る
企業が回答しました
The necessary work was carried out to perfection, as agreed and on time Communication and service from Laura of the Service Department and Aidan and Ryan of the Workshop/Bodyshop was excellent Aga... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
9 Rocep Way,Braehead, PA4 8XT, Renfrew, 英国
- 0141 237 1897
4.6
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ease of service experience…
from offering a date for the work right up to collecting my car i found all the staff to be very helpful, especially Allan in service reception
2026年1月26日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi Alex, thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that everything ran smoothly from booking the work through to collecting your car. Your feedback will be shared with the team, and especially with Allan in Service Reception, who will be pleased to hear your comments. We look forward to welcoming you back to Porsche Centre Glasgow in the future.
The whole experience was a pleasure
The whole experience was a pleasure. Everyone went out their way to make sure we got the car we dreamed of and made it easy.
2026年1月17日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi Jim, thank you so much for your kind words! We’re delighted to hear that the whole experience was a pleasure and that our team helped make your dream car a reality. Making the process easy and enjoyable is always our goal, so your feedback really means a lot to us. Enjoy your new car, and we hope to see you again in the future! Kind Regards, Porsche Centre Glasgow
We asked for additional work to be…
We asked for additional work to be carried out on th car were told everything was completed but when car received it wasn’t
2026年1月26日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi Martin, thank you for your feedback and for bringing this to our attention. We’re sorry to hear that the additional work you requested was not completed as expected, this is certainly not the experience we aim to provide. We would appreciate the opportunity to look into this further and make it right. Please contact the Service team at Porsche Centre Glasgow so we can follow up with you directly.
Service department always go the extra…
Service department always go the extra mile and work carried out to the cars are impeccable.
2026年1月22日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi Ali, thank you for your kind words and for taking the time to leave us a review. We’re delighted to hear that our Service team went the extra mile and that you’re happy with the quality of work on your car. We really appreciate your support and look forward to welcoming you back to Porsche Centre Glasgow in the future.
4 years of Misery with a Taycan
I have had a Taycan for 4 years with nothing but trouble. Too many to list but the highlights
1 both charging ports replaced
2 heating and Ac failed and replaced at least twice
3 car blew up home charger
4 car connectivity issue so could not smart charge
5 car came out of service with a nail in tyre that wasn’t there when it went in
2026年1月22日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi Robert, thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve faced with your Taycan, we fully understand how frustrating this must have been, especially over such a long period of ownership. This is certainly not the level of experience we want any of our customers to have. We would appreciate the opportunity to review this in more detail and discuss how we can support you going forward. Please contact the Service team at Porsche Centre Glasgow at your convenience so we can look into this thoroughly.
Repairs to Porsche Macan EV
Quick, polite and efficient service. Price quoted in advance was adhered to. No complaints at all.
2026年1月8日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hi David, Thank you for your kind feedback. We’re pleased to hear you found our service quick, polite, and efficient, and that the quoted price was clearly communicated and adhered to. Your comments are greatly appreciated, and we look forward to welcoming you back to Porsche Centre Glasgow in the future. Kind regards, Porsche Centre Glasgow
Handed car on for recall
Handed car on for recall. Car ran fine with the exception of a handbrake fault. Got car back with engine management light on and in limp mode.
2026年1月7日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear David, Thank you for bringing this to our attention. We’re very sorry to hear about your experience. We would appreciate the opportunity to investigate this further and resolve the matter as quickly as possible. Please contact our service team directly so we can arrange to inspect the vehicle and assist you. Kind Regards, Porsche Centre Glasgow
Top Service
Allan at Glasgow Porsche provided a great service and kept in contact with me throughout the process and was available when I needed to speak to him at all points of the visit
2025年12月5日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Ross, Thank you very much for your kind review. We’re delighted to hear that Allan at Porsche Centre Glasgow provided you with great service and kept you well informed throughout your visit. We’ll be sure to pass on your feedback to Allan, who will be pleased to know his communication and availability made a positive difference to your experience. We look forward to welcoming you back again in the future. Kind Regards, Porsche Centre Glasgow
Glasgow Porsche Service - Beware
Poor service execution on numerous visits, including attempts to charge for work that was not completed, and most recently, an attempt to charge me for damage done to the vehicle during its service appointment. On my most recent appointment, not only was the car damaged but a new fault appeared after collection that is requiring at least 2 re-visits. At the time of this review, the fault came back after the 1st re-visit and "fix" and is still unresolved. Getting a callback and consistent, clear communication from the Service dept is also a regular challenge.
2025年12月10日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Sofia, Thank you for taking the time to share your feedback. We are very sorry to hear about the repeated issues you’ve experienced and understand how frustrating this situation has been. Our Service Manager, Chris Scott, has now spoken with you directly and has arranged an appointment, with Chris acting as your main point of contact at the centre. He will be overseeing your case personally to ensure the concerns you’ve raised are properly investigated, communication is improved, and the matter is resolved as efficiently as possible. We sincerely apologise for the inconvenience caused, including the concerns around vehicle damage, unresolved faults, and communication challenges. This is not the level of service we aim to provide, and your feedback has been escalated so we can address these issues appropriately. Kind Regards, Porsche Centre Glasgow
Totallyprofessional service by the whole team
Total professional service by their sales team and also their service team.
Pleasant / polite / know their stuff.
Great product across the board
2025年12月30日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hello Chris, Thank you so much for the wonderful review! We're thrilled to hear that you had a positive experience with both our sales and service teams. We always strive to provide professional, knowledgeable, and friendly service, and it's great to know we hit the mark! We look forward to welcoming you back soon. Thanks again for choosing Porsche Centre Glasgow
Great service from Allan
Great service from Allan - went the extra mile to get my car collected and delivered, and the work done under warranty. Appreciated!
2025年12月13日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Jonny, Thank you for the great review! We’re delighted to hear about the excellent service you received from Allan. Going the extra mile to arrange collection, delivery, and warranty work is exactly the level of care we aim to provide. We’ll be sure to pass on your appreciation, it will mean a lot to him. We look forward to helping you again in the future! Kind Regards, Porsche Centre Glasgow
Alan from service centre was…
Alan from service centre was outstanding as always !
2025年12月5日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Scott, Thank you for your kind words! We’re delighted to hear that Alan from our service centre provided outstanding service once again. We’ll be sure to pass along your appreciation to him. We truly value your support and look forward to assisting you again soon! Kind Regards, Porsche Centre Glasgow
Good service
Polite, responsive, phoned back when they said they would, reasonable pricing, cleaned the car
2025年12月10日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Martin, Thank you for your wonderful review! We’re glad you found our team polite and responsive, appreciated the follow-up call, and felt our pricing was reasonable. It’s great to hear you were happy with the car cleaning as well. We truly appreciate your support and look forward to helping you again in the future! Kind Regards, Porsche Centre Glasgow
Took car in for an unscheduled check…
Took car in for an unscheduled check and they were able to fit me in sort my issue and got me safely on my way!
2025年12月6日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Gary, Thank you for your review! We’re very glad we could fit you in at short notice and get the issue resolved so you could continue your journey safely. Our team is always here to help whenever you need us. Safe driving, and we appreciate you choosing us! Kind Regards, Porsche Centre Glasgow
First Class After Sales Experience
Six day after sales visit ending 10/12. Courteous and helpful staff at all levels, kept informed throughout , attention to detail impressive, all issues dealt with and the car immaculately presented on collection.
Early days with our new Porsche but we feel we are in good hands going forward.
2025年12月10日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hello James, Thank you for taking the time to share your feedback. We’re delighted to hear that your recent after-sales visit was such a positive experience. Our team works hard to ensure every customer feels well looked after, so it’s wonderful to know that you found everyone courteous, helpful, and attentive throughout your visit. We’re also pleased that all concerns were fully addressed and that your Porsche was presented immaculately on collection. It’s great to hear you’re already feeling confident and supported in your Porsche ownership journey. We truly appreciate your trust in us and look forward to being here for you every step of the way. Enjoy your new Porsche! Kind Regards, Porsche Centre Glasgow
We were having a few battery issues…
We were having a few battery issues with our recently purchased Taycan CT Turbo (huge thanks to Alexander Main for an providing an excellent sales experience)
Allan Robertson from the Service dept. went above and beyond to help resolve our Taycan’s issues. He guaranteed he’d make sure the car returned perfect, so that we could regain our confidence in it & start enjoying the pleasure of owning and driving it. We fully expected the car to be at the dealership for several weeks. We were blown away to receive a call from Allan less than 48 hours later, telling us that the specialist technicians (massive thanks to all of them) had worked flat-out to get the replacement part fitted in record time.
This level of professionalism and personal service is what sets Porsche Centre Glasgow apart from every other dealership.
Thanks again Allan for your tireless dedication to your customers. Yourself and the Porsche Technicians far exceeded our expectations.
2025年12月5日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Hello Claire, Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that Alexander provided an excellent sales experience and that Allan, along with our specialist technicians, was able to resolve the battery issue on your Taycan Cross Turismo Turbo so quickly. At Porsche Centre Glasgow, we strive to deliver the highest level of care, and it’s fantastic to know that Allan’s dedication and the team’s hard work helped restore your confidence and get you back to enjoying your Taycan sooner than expected. Your kind words mean a great deal to all of us. We truly appreciate your trust and look forward to supporting you throughout your Porsche ownership journey. Enjoy every moment behind the wheel! Kind Regards, Porsche Centre Glasgow
Customer Service was excellent.
My recent experience at the Porsche centre was excellent. Customer service was fantastic and the information given regarding the service was clear and well explained.
2025年12月2日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Allan, thank you for your kind words. We’re delighted to hear you found our customer service excellent and the information clear and helpful! Kind Regards Team Porsche Glasgow
Very mannerly and attentive and took…
Very mannerly and attentive and took care of me while I waited for my car to be ready.
2025年10月31日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Customer, Thank you for your 5 star review and comments. Kind Regards Team Porsche Glasgow
Truly exceptional service experience a
Truly exceptional service experience at OPC Glasgow on Friday 28/11/25.
From my initial enquiry, through to picking the car up after being serviced, Ryan Archer was extremely helpful, knowledgeable and professional throughout. Nothing was too much trouble and it was a pleasure to be helped by a fellow enthusiast, who made the service experience so positive. Please share my thought's with Ryan.
2025年11月28日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Robert, thank you for your 5 star rating. We’re delighted Ryan provided such a positive and knowledgeable service experience, we will ensure he hears your kind words. Your appreciation means a great deal to us. Kind Regards Team Porsche Glasgow
First service for my Taycan
First service for my Taycan. Seamless and excellent process from start to finish from Robyn.
Highly recommended
2025年9月29日
自発的なレビュー
Sytner Group - Porsche Centre Glasgow からの回答
Dear Jonathan, Thank you so much for your kind words and for trusting us with your Taycan’s first service! We're thrilled to hear that Robyn made the experience seamless and excellent for you. We'll be sure to pass along your feedback to her. We truly appreciate your recommendation and look forward to welcoming you back next time! Kind Regards, Porsche Centre Glasgow
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。