Why sell a warranty that covers up to the value of the car (15,900) but then saying it is not economical for you to repair the vehicle. You could put a new engine and a gearbox into the car fo... もっと見る
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I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... もっと見る
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Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... もっと見る
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I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Unit 1 Enterprise Way, NG2 1EN, Nottingham, 英国
- 0115 934 1414
4.3
優良
1687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from all the team…
Excellent service from all the team from start to finish, will certainly be returning in the future
2025年4月29日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Leanne. We are delighted to hear that you had an excellent experience with our team at Sytner Select Nottingham. Our goal is to provide top-notch service to all our customers, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. Thank you for choosing Sytner Select Nottingham.
Fantastic
Allen was fantastic. This is my first car and he and Declan and Lisa were fantastic from start to finish and so reassuring.
2025年4月29日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your glowing 5-star review of Sytner Select Nottingham, InPost. We are delighted to hear that Allen, Declan, and Lisa provided you with exceptional service throughout your car buying experience. As a dealership, we take great pride in ensuring our customers feel reassured and well taken care of. We appreciate your kind words and are thrilled to have been a part of your first car purchase. Thank you for choosing Sytner Select Nottingham. We hope to see you again in the future.
Very helpful staff
Very helpful staff, kept us informed throughout the hole process, would recommend
2025年4月28日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Archie. We are delighted to hear that our staff at Sytner Select Nottingham were helpful and kept you informed throughout the process. It is our goal to provide excellent customer service and we are glad to know that we have met your expectations. We appreciate your recommendation and hope to have the opportunity to assist you again in the future. Thank you for choosing Sytner Select Nottingham.
Allen was very polite and respectful…
Allen was very polite and respectful when dealing with dad's purchase. Offered us a great deal and was mindful to point out all relevant information about the car and its suitability. Would absolutely recommend Allen and Sytner to friends and family.
2025年4月28日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Alison. We are delighted to hear that Allen provided you and your father with a positive experience at Sytner Select Nottingham. Our team takes great pride in offering exceptional service and finding the perfect car for our customers. We are glad that Allen was able to assist you in making an informed decision and we appreciate your recommendation to friends and family. We look forward to welcoming you back to our dealership in the future. Thank you for choosing Sytner Select Nottingham.
Excellent Service
Recently purchased my wife a new car from Sytner select in Nottingham and the whole experience was excellent and the advisor Simon was absolutely brilliant, couldn’t recommend them enough
2025年4月27日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for taking the time to leave such a positive review for Sytner Select Nottingham. We are delighted to hear that your experience with us was excellent and that our advisor Simon provided exceptional service. We pride ourselves on delivering top-notch customer service and it is an honour to receive such positive feedback. We hope your wife is enjoying her new car and we look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Great efficient service
Simon and Ashley made the whole experience simple and straightforward. Very happy with my new car.
2025年4月25日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Carolyn. We are delighted to hear that Simon and Ashley provided you with a simple and straightforward experience at Sytner Select Nottingham. We take pride in ensuring our customers are happy with their new car and we are glad to have met your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Jemi Maliyil. We are delighted to hear that Jess and Jamie provided you with excellent service at Sytner Select Nottingham. Our team takes great pride in being attentive to our customers' needs and ensuring a positive experience. We appreciate your recognition of their efforts. It is our honour to have you as a satisfied customer and we hope to continue providing you with exceptional service in the future. Thank you for choosing Sytner Select Nottingham.
Simon was very helpful all the way…
Simon was very helpful all the way through. Well presented and easy process. Very pleased to head away with a car - cheers Simon!
2025年4月23日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Ben. We are delighted to hear that Simon provided you with excellent service and made the car buying process easy and enjoyable for you. Our team at Sytner Select Nottingham takes great pride in presenting our vehicles in top condition and ensuring a smooth experience for our customers. We are honoured to have earned your satisfaction and we hope you enjoy your new car. Thank you for choosing us and we look forward to serving you again in the future.
Very slick car purchase
Very slick car purchase. Jack was very friendly and helpful.
2025年4月16日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your positive review, Paula. We are delighted to hear that your car purchase experience at Sytner Select Nottingham was smooth and efficient. Our team takes pride in providing friendly and helpful service to all our customers, and we are glad that Jack was able to assist you. We appreciate your feedback and hope to see you again in the future. Thank you for choosing Sytner Select Nottingham.
What excellent service yet again from…
What excellent service yet again from sytner select nottingham. I wish to mention Allen was delightful and went through the process with a warm personality and professionalism from beginning to end.
Also Jamie and Declan for all the advise which was clear professional and precise.
Great team Lovely Car...Thankyou. Mel.
2025年4月21日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Mel. We are delighted to hear that you had an excellent experience at Sytner Select Nottingham. Our team takes great pride in providing warm and professional service to our customers, and we are glad that Allen, Jamie, and Declan were able to assist you with your car purchase. We hope you enjoy your new car and thank you for choosing Sytner Select Nottingham. We look forward to serving you again in the future.
Allen at Sytner Nottingham is fab!
Allen at Sytner Nottingham has been absolutely incredible on the process of purchasing my new Ford Fiesta St Line! Customer service is absolutely top notch and they have done everything they possibly could to make the process smooth. 100% recommend these guys!
2025年4月19日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your glowing review, Elisha! We are delighted to hear that Allen at Sytner Nottingham provided you with top-notch customer service during your purchase of a Ford Fiesta St Line. Our team takes great pride in ensuring a smooth and enjoyable experience for our customers, and we are thrilled that you had such a positive experience. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.
Great experience
Went in just to look and found the perfect car. The guys Adam and Declan were very helpful and accommodating, managed to sort taking the car the same day with no real wait after signing papers. Was a lovely experience and it was definitely down to them two, would definitely buy and shop here again in the future.
2025年4月18日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Jamie. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional service to our customers, and we are glad that Adam and Declan were able to assist you in finding the perfect car. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Just bought a car from Sytner Select
Well structured process that made it simple to buy a car and well explained by Allen, Declan and Lisa.
Staff gave lots of helpful and detailed information at each step
2025年4月8日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your positive review, Steve. We are delighted to hear that our team at Sytner Select Nottingham provided you with a well-structured and informative car buying experience. Our staff, including Allen, Declan, and Lisa, are dedicated to ensuring that our customers receive all the necessary information and guidance throughout the process. We are committed to providing a seamless and transparent experience for our customers, and we are glad that you found our team to be helpful and detailed. Thank you for choosing Sytner Select Nottingham.
We purchased a car in February
We purchased a car in February, slight issue with it however both Adam Townsend in Sales and Paige in service were very helpful in sorting it out, would definitely recommend them.
2025年4月2日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your positive review, Jon. We are delighted to hear that you had a good experience with our team at Sytner Select Nottingham. We apologize for the slight issue with your car, but we are glad that Adam Townsend and Paige from our sales and service departments were able to assist you in resolving it. We take pride in providing excellent customer service and we are honored to have your recommendation. Thank you for choosing us for your car purchase. We hope to see you again in the future.
£99 reservation fee not worth the paper it’s written on !
I paid a £99 reservation fee for a car which according to the terms and conditions would be taken off sale for 48hrs or so I thought !
I tried to arrange a test drive only to be told that someone else was in a test drive in the car I’d reserved ! I argued that the car couldn’t be sold as I’d paid to reserve it but the salesman wasn’t interested.
I asked for his manager to contact me to discuss the matter only to be contacted by the same salesman to say he had sold the car!!!!!
How can this be allowed ? His excuse was that the other person was in negotiations when we first contacted them and lied that he’d told us they were on a test drive … all they were interested in was in a sale , no doubt if the people on a test drive hadn’t bought the car the reservation would have stood .
Just be aware your £99 reservation will only stand if no one else buys the car before you get chance !!!
2025年3月30日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
We are sorry to hear about your experience with our reservation process. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk to discuss this matter further. We value your feedback, Thank you.
First class facilities and excellent…
First class facilities and excellent staff product information, polite and efficient staff giving excellent advice and information.
2025年3月30日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Roger. We are delighted to hear that you had a first-class experience at Sytner Select Nottingham. Our team takes great pride in providing our customers with excellent service and product information. We are glad that our staff was able to assist you in a polite and efficient manner. We strive to continuously improve and your feedback is greatly appreciated. Thank you for choosing Sytner Select Nottingham. We look forward to welcoming you back in the future.
Very friendly staff- and no pressure to…
Very friendly staff- and no pressure to buy which was a good approach . Allen was great, very approachable when it came time to view the car which was a used electric Mini.
Test drive was good a brief explanation of the car specifications which was helpful.
Declan (Allen’s manager) took time to explain deals and gave us a good offer on a complete package.
I would definitely buy from these guys again.
2025年3月23日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for taking the time to leave us a 5-star review, Robert. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes pride in providing a friendly and pressure-free environment for our customers. We are glad that Allen and Declan were able to assist you with your purchase and provide you with a good offer. We appreciate your kind words and look forward to the opportunity to serve you again in the future. Thank you for choosing Sytner Select Nottingham.
Jamie & Alan 2 guys sorted evry thing…
Jamie & Alan 2 guys sorted evry thing out with no hassle made it easy and a pleasure to do business 👍👍
2025年3月29日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your kind words, Mark! We are delighted to hear that Jamie and Alan provided you with a hassle-free and enjoyable experience at Sytner Select Nottingham. Our team takes great pride in making sure our customers are satisfied with their car-buying journey. We appreciate your recognition of their efforts and we will be sure to pass on your compliments to them. Thank you for choosing us and we hope to see you again in the future.
First Class
First class service from Simon and Adam. A slick and professional customer service from walking into the showroom through to being handed the keys of my new car. Thank you!
2025年3月29日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you for your glowing review, Mrs. George. We are delighted to hear that you had a first-class experience with Simon and Adam at Sytner Select Nottingham. Our team takes great pride in providing slick and professional customer service from the moment you step into our showroom to the moment you drive away in your new car. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Dodgy Scums!
CarShop NOTTINGHAM (now calling themselves Sytner Select). A salesperson named Jack sold me a faulty BMW for £10K. Only had the car for 2 weeks and started to have issues with a LIM Failure fault and then a day later all the functions on the steering wheel stopped working. A week into driving the driver side mirror fell out and I had to get that fixed at my local garage. The hand break is loose, air pressure wheel sensor is faulty, oil leak, etc.
You put trust in a company to sell safe and reliable cars, which are roadworthy. It’s shameful and incompetent that Sytner would allow sell unsafe vehicles. DO NOT BUY A VEHICLE FROM THESE ROGUE TRADERS.
2024年4月19日
自発的なレビュー
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