I took my car in for an MOT having booked an appointment specifically for a slot where I understood they would do thw job prompt while I waited. There were other slots where this service was not avai... もっと見る
所在地
所在地を変更Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU Willenhall, England, GB
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Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top. After se... もっと見る
企業が回答しました
Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service... もっと見る
企業が回答しました
We met Norris who helped us to purchase the required car. He was very helpful in sorting all necessary paperwork. He was very attentive to all our reqirements and would highly recommend him, a credit... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU, Willenhall, England, 英国
4.6
優良
1834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Marius was a very genuine help to us
Marius was a very genuine help to us , his professional attitude coupled with his kind demeanour won us over .
2025年9月30日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for taking the time to leave such a positive review for Sytner Select Wolverhampton. We are delighted to hear that Marius provided you with genuine help and impressed you with his professional attitude and kind demeanour. Our team takes great pride in delivering exceptional customer service, and we are glad that Marius was able to win you over. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
5 stars is an understatement
5 stars is an understatement. excellent service from Akaash, very friendly and welcoming and was exceptionally helpful when purchasing our car. would definitely come back again and recommend to anyone
2025年9月29日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review, Harleen. We are delighted to hear that you had an exceptional experience at Sytner Select Wolverhampton. Akaash is a valued member of our team and we are pleased to hear that he provided you with friendly and helpful service during your car purchase. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Very helpful honest useful
Very helpful honest useful
Akaash was a helpful guy and talkative
2025年9月29日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for taking the time to leave us a 5-star review, Ravinder. We are delighted to hear that you had a positive experience at Sytner Select Wolverhampton. Our team takes great pride in providing helpful and honest service to our customers. We are glad that Akaash was able to assist you and engage in friendly conversation. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Helpful staff
Ellie and Jovin were really helpful in getting me on the road with my new car.
2025年9月29日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review. We are delighted to hear that Ellie and Jovin provided you with excellent service at Sytner Select Wolverhampton. Our team takes great pride in ensuring our customers have a smooth and enjoyable car buying experience. We are pleased to hear that they were able to assist you in getting on the road with your new car. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Helpful and well prepared
Akash was very helpful in the purchase of my new car, helped sort funding and made handover easy
2025年9月21日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your positive review, Beth. We are delighted to hear that Akaash provided you with excellent service during your car purchase at Sytner Select Wolverhampton. Our team takes pride in making the car buying process as smooth and stress-free as possible for our customers. We are glad that Akaash was able to assist you with financing and ensure a seamless handover. We appreciate your support and hope you enjoy your new car. Thank you for choosing Sytner Select Wolverhampton.
Great experience buying my car…
I had a great experience buying my car at Sytner. Tariq was excellent throughout the whole process – professional, helpful, and made everything straightforward. He really went the extra mile to ensure everything was smooth and stress-free. Many thanks.
2025年9月27日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Customer. We are delighted to hear that you had a great experience at Sytner Select Wolverhampton. Tariq is a valued member of our team and we are glad that he provided you with professional and helpful service. We always strive to make the car buying process as stress-free as possible and it is wonderful to hear that Tariq went the extra mile to ensure everything was smooth for you. Thank you for choosing Sytner Select Wolverhampton.
Akaash was amazing when i bought my car…
Akaash was amazing when i bought my car he explained everything to me and was such a great guy to do business with he sorted all the things i asked with the car before collecting it absolute top guy 👍👍
2025年9月26日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Ian. We are delighted to hear that Akaash provided you with exceptional service during your car purchase at Sytner Select Wolverhampton. Our team takes great pride in ensuring that our customers have a smooth and enjoyable experience. We are glad that Akaash was able to address all your concerns and make the necessary arrangements before you collected your car. We will be sure to pass on your compliments to him. Thank you for choosing Sytner Select Wolverhampton.
Akaash was a very friendly and helpful…
Akaash was a very friendly and helpful person who made the whole experience of purchasing a new car very stress free.
2025年9月26日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Kelly. We are delighted to hear that Akaash provided you with a stress-free experience while purchasing your new car at Sytner Select Wolverhampton. Our team takes great pride in delivering exceptional customer service, and we are glad that Akaash's friendly and helpful nature made a positive impact on your experience. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Sytner Group - Sytner Select Wolverhampton からの回答
We are delighted to hear that Akaash provided you with a great experience at Sytner Select Wolverhampton. Our team takes great pride in delivering exceptional customer service and we are pleased to know that Akaash met your expectations. We appreciate your kind words and will be sure to pass them along to Akaash. Thank you for choosing Sytner Select Wolverhampton and we hope to see you again in the future.
Absolutely amazing experience and…
Absolutely amazing experience and service everyone was friendly and everything was sorted efficiently
2025年9月21日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review, Jenna! We are delighted to hear that you had an amazing experience at Sytner Select Wolverhampton. Our team takes great pride in providing friendly and efficient service to all our customers. We are glad that you felt welcomed and well taken care of during your visit. It is our honour to have earned your satisfaction and we look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Great service
Great service. Very friendly staff. Made us feel very welcome. Explained everything in detail
2025年9月21日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Foz. We are delighted to hear that you had a great experience at Sytner Select Wolverhampton. Our team takes pride in providing friendly and welcoming service to all our customers. We are glad that our staff was able to explain everything in detail and make you feel comfortable. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Rude and disrespectful
Went to the dealership today after having a phone conversation with ray from the sales team explaining that I was looking to part exchange my vehicle and whether they could give me a part exchange value on my vehicle on the day which she stated she could and did so with a low offer. The way she came across was rude and her mannerisms were also rude due to her chewing gum and leaning back in her chair, after stating to her that myself and my partner needed to talk to each other about the deal. She returned with another member of staff using sales tactics of intimidation by bringing this other member of the sales team and belittling me by questioning my level of intelligence.
My overall experience of the dealership was poor and the sales team needs some training in customer relations. Would not recommend! .
2025年9月20日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
We are sorry to hear about your negative experience at Sytner Select Wolverhampton. We take customer satisfaction very seriously and we apologise for any rudeness or lack of professionalism displayed by our sales team. We would like to assure you that this is not the standard of service we strive for. We would like to invite you to contact our General Sales Manager at gregorymasonlee@sytner.co.uk, so we can address your concerns and improve our customer relations. Thank you for bringing this to our attention.
Great from start to finsih
Great from start to finsih , very helpful and delivered a great service norris and sas
2025年9月20日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review, James! We are delighted to hear that you had a great experience with us at Sytner Select Wolverhampton. Our team takes great pride in providing helpful and efficient service to our customers, and we are pleased to know that we were able to deliver that for you. We appreciate your kind words and we hope to have the opportunity to serve you again in the future. Thank you for choosing Sytner Select Wolverhampton.
The experience was exceptional and…
The experience was exceptional and professional. Joven attended to me with so much attention and professionalism. He provided answers to my queries and at the end I got a 2022 Qashqai. I definitely recommend their service.
2025年9月20日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review, Charity. We are delighted to hear that your experience at Sytner Select Wolverhampton was exceptional and professional. Our team takes great pride in providing top-notch service to our customers, and we are thrilled that Joven was able to assist you with your queries and help you find your perfect 2022 Qashqai. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Byron and Matt was most helpful…
Byron and Matt was most helpful couldn’t do enough for use would recommend to others
2025年9月19日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Susan. We are delighted to hear that Byron and Matt provided you with exceptional service at Sytner Select Wolverhampton. Our team takes great pride in going above and beyond for our customers, and we are thrilled to hear that you would recommend us to others. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Felt no pressure from start to finish…
Felt no pressure from start to finish of our car buying experience.
Byron and Matt were really helpful, and made the process as smooth as possible.
2025年9月19日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Kerry Tipper. We are delighted to hear that you had a positive car buying experience with us at Sytner Select Wolverhampton. Our team, led by Byron and Matt, strives to provide a pressure-free and smooth process for all our customers. We are glad that you felt comfortable throughout the entire experience. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Select Wolverhampton.
I dealt with Norris and Tenneil today…
I dealt with Norris and Tenneil today and they were both outstanding
Completely recommend
2025年9月16日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your glowing review, Anca! We are delighted to hear that Norris and Tenneil provided you with outstanding service during your visit to Sytner Select Wolverhampton. It is always our goal to exceed our customers' expectations and we are thrilled to know that we have achieved this with you. We appreciate your recommendation and we look forward to welcoming you back for any future automotive needs. Thank you for choosing Sytner Select Wolverhampton.
The customer service from Norris and…
The customer service from Norris and Tenneil was outstanding .
Definitely recommend!!!
2025年9月16日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Eduard. We are delighted to hear that you had an outstanding experience with Norris and Tenneil at Sytner Select Wolverhampton. Our team takes great pride in providing exceptional customer service and we are thrilled that you would recommend us. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
Norris and Tanneil have both been…
Norris and Tanneil have both been wonderful to us. They have been very helpful and have been able to find us the perfect car to suit our needs and our very new family. Thankyou so much
2025年9月14日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your kind words, Eleanor. We are delighted to hear that Norris and Tanneil provided you with excellent service and helped you find the perfect car for your growing family. We take great pride in our team's dedication to meeting our customers' needs and ensuring a positive experience. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Sytner Select Wolverhampton.
Exsplaning everything very clearly
Marius Exsplaned everything very clearly friendly
2025年9月13日
自発的なレビュー
Sytner Group - Sytner Select Wolverhampton からの回答
Thank you for your positive review, Roy. We are delighted to hear that Marius provided you with clear and friendly explanations during your visit to Sytner Select Wolverhampton. Our team takes great pride in delivering exceptional customer service and we are glad that Marius was able to meet your expectations. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.
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