Friendly and professional. Bailey was great answered all questions, understood my needs,provided clear information. Made purchasing my new mini completely stress free.
企業が回答しました
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レビュアーのコメントを見てみましょう
Called & spoke to Ethan who was really attentive throughout our experience at this garage yesterday. A true gentleman who also offered to fast charge our EV whilst we test drove the Mini for my son -... もっと見る
企業が回答しました
Bought a MINI Clubman through the MINI approved used scheme from Sunningdale. Car has had to have the bonnet resprayed twice due to a poor job done in a repair by Sytner; and car was sold without... もっと見る
企業が回答しました
We connected with Chris Buss; Group Buyer for Sytner Mini having enquired at Sunningdale to sell a mini. The initial telephone conversation was informative and courteous. We met Chris a few days l... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
London Rd, SL5 0EX, Sunningdale, 英国
- 01344 630400
4.6
優良
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
540i
Excellent service very customer focussed and another reason to continue driving with BMW.
2021年11月26日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Tym, thank you so much for your 5* review and great feedback. We hope your continue to enjoy your car and look forward to seeing you again soon. Kind regards, Gemma Tate - Head of Business
Great service!
Great service, Mr Tom Collins was really helpful and managed to have my car ready in less that 24 hrs since I expressed interest. All was very clear and I had great service from the team in the showroom.
2021年11月19日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mr Tena - thank you very much for your 5* rating and lovely comments regarding Tom and the team. It is great to read the team were able to turn your new car around quickly for you and I hope you are delighted with the MINI. Look forward to seeing you again, Gemma Tate - Head of Business
Very good service
2021年10月30日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi C Bond - thank you for the rating and compliments on the service, it is much appreciated. Warm regards, Gemma Tate - Head of Business.
TJ made our experience pleasant
TJ made our experience pleasant. He was Knowledgeable and confident in what he explained to us without being pushy. Developed a good relationship both during and after the sale. We felt valued as potential customers and then customers. Would certainly recommend going here.
2021年10月19日
Sytner Group - Sytner Sunningdale MINI からの回答
Good evening Mr Taylor. Thank you so much for your great review of TJ. We agree that his product knowledge and passion for the MINI product really shines through. He takes a lot of pride in ensuring customers feel informed and valued throughout the process and your kind words reflecting this will mean so much to him. Thank you again, Gemma Tate - Head of Business
The whole team at mini are friendly
The whole team at mini are friendly, polite and always go above and beyond with their customer service.
A Happy customer!
2021年10月6日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Cook - what lovely feedback to read, thank you so much for taking the time to write about your friendly and polite experience with the MINI team. Kind regards, Gemma Tate - Head of Business
Excellent service
I bought a part-exchanged car from Cat here. She was very good answering my questions, taking care and being a lovely person to deal with as well as enthusiastic and helpful.
Easy to deal with, accommodating an prepared everything in advance to make purchase even easier.
2021年9月1日
自発的なレビュー
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Simon - thank you so much for taking the time to write your review of your experience with Cat. We think she's brilliant and she will be delighted to read that you think so too! Enjoy your MINI and we hope to see you again at Sytner Sunningdale. Kind regards, Gemma Tate - Head of Business
The salesperson we dealt with
The salesperson we dealt with, Cat Clark was superb. She was very helpful and knowledgeable and nothing was too much trouble. The entire transaction was seamless.
2021年9月1日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Alston, thank you so much for your fantastic review of Cat. She will be thrilled to read your kind words and great rating. I hope you are enjoying the MINI and look forward to seeing you again soon at Sytner Sunningdale. Kind regards, Gemma Tate - Head of Business.
Fantastic service
I purchased my second Mini from Sytner Sunningdale. The entire experience was great. Cheney from the sales department was helpful and patient and explained all the options clearly. Dan guided me through the finance in a clear and professional manner. Nicholl and Adam from the service department were exemplary in their assistance and guidance with the car. I am very pleased with the service and would hope the above colleagues are recognised by the company
2021年8月23日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mr Wells, Thank you so much for your lovely feedback regarding our Sunningdale team. Cheyney, Dan, Nicoll and Adam work incredibly hard. They were absolutely thrilled to read your feedback this morning so the time you've taken to write this review is hugely appreciated. I hope you are enjoying the MINI and we look forward to seeing you again at Sunningdale MINI. Kind regards, Gemma Tate - Head of Business.
Excellent service as usual
2021年8月5日
Sytner Group - Sytner Sunningdale MINI からの回答
Hello David - thank you for taking the time to leave a five star review and we are delighted that we provided the usual excellent service. Kind Regards, the Management Team at Sunningdale MINI.
Friendly and Helpfull
Having enquired about a specific limited edition mini to several dealers online Sunningdale Sytner mini were the only ones (and specifically Cheyney Whitelock) who came back by phoning me (and on a Sunday) to see if they could help which indeed they did and I now have exactly what I want Edina friendly and helpfull manner.
2021年8月4日
Sytner Group - Sytner Sunningdale MINI からの回答
Hello Mr Capewell. Thank you for such a great review. We do pride ourselves on our prompt, friendly and helpful responses to customer enquires. Cheyney was very pleased to read your lovely feedback. We hope you enjoy your new car, and if you are ever passing do pop in and say 'hello'! Warm regards, the Management Team at Sytner Sunningdale MINI
Purchasing my Mini Cooper.
I was very pleased with the service I received from the dealership in Sunningdale. From the first time I went into make an enquiry about purchasing a Mini the friendly advice and the help I received from the sales person Tom, was of a high standard.
2021年7月30日
Sytner Group - Sytner Sunningdale MINI からの回答
Hello Ms Scott. Thank you for your lovely review and kind comments. Tom was delighted to receive such great feedback. We really do hope you enjoy many happy miles in your new MINI and look forward to seeing you again soon. From us all at Sytner Sunningdale MINI.
A very satisfied customer
A great overall experience from initial visit to the showroom to look at options to the final collection of the car. The customer service was excellent as was the communication throughout the entire process. Really nice people and I genuinely felt that nothing was too much trouble. I'm not driving a car that I absolutely love so all in all I'm one happy customer.
2021年7月12日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Denise, thank you so much for taking the time to leave your feedback and delighted that the MINI team earned a 5* rating for their customer service and communication. Our MINI team are, I believe, the best in the country - they work so hard and their passion for customer service is second to none. Thank you again for your kind words and I'm thrilled you love the MINI. Kind regards, Gemma Tate - Head of Business
Fantastic service from Sytner Sunningdale
Fantastic service from Sytner Sunningdale. TJ especially made sure everything was looked after and kept me in the loop throughout the whole buying process from initially looking to handing over it was a very easy experience.
2021年7月10日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi O - thank you for the feedback and the excellent rating for TJ and the team. I'm delighted the experience was a posite and easy one, and we hope to see you again at Sytner Sunningdale in the future. Kind regards, Gemma Tate - Head of Business
Once again Fab
Once again, fab service from Sytner Sunningdale. From the beginning until the end, absolutely brilliant and professional service. Thanks guys
2021年7月4日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi JSB - thank you so much for the feedback and rating. The team will be so pleased to know you found our service brilliant and proffesional! We look forward to seeing you again. Gemma Tate - Head of Business
Purchasing a new car.
I visited quite a few car showrooms whilst looking for another car. The Sytner Group Sunningdale gave me lots of relevant information and time to make the right decision. Tom Collins was an excellent representative. He focussed on my requirements. He stayed in touch at every stage and I am delighted with my purchase. Thank you Tom!
2021年7月2日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Hicks - Tom was so pleased to read your review and lovely comments. We absolutely agree that Tom is an excellent representative of Sytner Sunningdale - he works so hard to ensure our customers feel comfortable at every stage in the car buying process so I'm glad that shone through during your experience with us. Keep enjoying the MINI and we hope to see you again soon. Gemma Tate - Head of Business
Tom Collins was great and helped us…
Tom Collins was great and helped us through the process of buying our mini. One happy customer
2021年7月1日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Tamara - thank you so much for your great review and 5* rating. Tom and the MINI team will be delighted. Kind regards, Gemma Tate - Head of Business
I have just purchased aMini Ev level 2…
I have just purchased aMini Ev level 2 car.
Right from the start the young man TJ Costis could not have been more helpful. He answered all my queries and went through everything on the car before I drove it away. He is a great asset to your company.
Lesley Lovett
2021年6月25日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Lovett, thank you so much for the great review of TJ and the team. TJ is such a diligent member of the team with genuine passion for the MINI Brand. The MINI Electric is a fabulous choice of car and I hope you are enjoying it's features as much as TJ would have enjoyed telling you about them! Thank you again, all the best - Gemma Tate - Head of Business
Tom at Sunningdale was helpful
Tom at Sunningdale was helpful, efficient and able to give impartial advice that did not create a hard sell environment therefore I felt I was in charge throughout the whole experience.
2021年6月23日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Horn - thank you very much for taking the time to give such great feedback for Tom, your 5* rating means a lot myself and the MINI Sunningdale Team. Kind regards, Gemma Tate - Head of Business
Have already sent feedback
2021年6月22日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mrs Savory - I am very sorry to read this rating. Would you mind contacting me directly so I can understand what went wrong? gemmatate@sytner.co.uk Many thanks, Gemma Tate - Head of Business
A very pleasant experience helped by a…
A very pleasant experience helped by a very professional TJ
Barons Hindhead were unbelievably terrible , so TJ had a job on his hands. Because of him I stayed with the brand
A credit to the Sytner brand
2021年6月18日
Sytner Group - Sytner Sunningdale MINI からの回答
Hi Mr Rudkin - thank you your kind words and great rating for TJ. He is indeed a credit to our team and was delighted to read your feedback! We pride ourselves on our customer experience and when our customers take the time to review us it means very much indeed. Thank you again. Kind regards - Gemma Tate - Head of Business
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