Changed my 2 weekly order to 4 weekly. Two weeks after the last order, another is dispatched to me, with no notice or option to delay (which used to happen). When I pointed out the error I was told... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quality products without nasty filler chemicals, good delivery service. Order from them as shops don't sell the full range. Excellent range of decaf teas. I have chemical sensitivity causing Hives, so... もっと見る
I love tea pigs and signed up to a subscription however, get fed up with them always being out of stock and not getting my order. Surely stock levels should be managed to ensure subscriptions at the l... もっと見る
When I place an order for 2 boxes of tea and it's despatched in two orders I don't expect to pay double delivery. Still waiting for my credit!
企業情報
当該企業による記述
Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!
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Absolutely love these teas
Absolutely love these teas, which I never would have come across if it hadn't of been given as a freebie to our offices in Tanfield, Edinburgh.
The everyday brew is fantastic and a great mix of the 3 black teas. I intend to go and try some others.

teapigs からの回答
I love the earl grey tea bags, postage cost a profiteering joke
I love the earl grey tea bags, but the review is for the postage cost of £4. There is no way it costs £4 to bulk send orders. I find this really disappointing, so much so that after this order, I will be purchasing elsewhere.

teapigs からの回答
I love your tea but many bags a broken…
I love your tea but many bags a broken or have small holes in and leaves leak into the cup. This was problematic with your happy tea as all the bags were defective.Also on my last delivery, some of the camomile bags also leaked leaves. It's a shame but not the end of the world. Ive ordered more camomile (it's wonderful tea) so hoping for a better result!

teapigs からの回答
I cancelled this subscription…
I cancelled this subscription approximately one year ago when I received email notification of this delivery I tried using the edit function but got the response order not found, I have photographic evidence for this.

teapigs からの回答
Fantastic company! Quality tea!
Fantastic company!
wonderful tea thats full of quality and flavour! Our favourite is Liquorice and peppermint! amazing!
Thank you for being such a great company !!

teapigs からの回答
Ordered from Australia for delivery in…
Ordered from Australia for delivery in UK - great service with speedy delivery - thank you!
So very helpful and polite I couldn't…
So very helpful and polite I couldn't have asked for more.
Disappointing
I loved Teapigs. Until I ordered 90 Happy and 21 of them were completely broken. No response from the company following my contacting them. Gutted because I won’t be ordering again. The odd bag is one thing but there’s clearly a quality control issue here…not to mention the lack of customer service.

teapigs からの回答
Redbush? Not my cup of tea.
This is my first order from teapigs.
After experiencing my first taste in a London hotel, I asked the staff "where I can get my hands on this great tasting tea?"
My order turned up today, right on schedule.
However.... After taking advice from the waiter to try the chocolate flake tea, unfortunately i received Redbush. Just a little upset 😢

teapigs からの回答
Lovely tea as always
Lovely tea as always. Well packaged and arrived in great time.

teapigs からの回答
Thank you for giving such great…
Thank you for giving such great customer service when I contacted you with a problem. You have exceeded my expectations and I will be back for more of your lovely teas.

teapigs からの回答
Loose Leaf Strong Earl Grey
This Earl Grey tea is simply the best. No powder, no oily residue, wonderful flavour. I drink it every single morning in life and couldn’t live without it now.

teapigs からの回答
Utterly ignoring emails and voicemails
Love this tea. Got subscription.
Emailed a good few days before latest subscription due to ship to say please don't send it, we still have loads. email ignored. I emailed again in response to their "nearly ready to ship" email. Ignored again. Emailed a 3rd time after it shipped to say we don't want it this time, no reply to that either. I've left them I think 4 or 5 phone messages now over a few weeks, all with my phone number. Nobody has called me. Whats happened tea pigs?!

teapigs からの回答
Have not had customer service that good…
Have not had customer service that good in a long time! Sophie was efficient and kind.

teapigs からの回答
Lovely company who sell great tea
Lovely company who sell great loose leaf tea. We were looking for mint tea for ages to go in our tea pot, and most places only sold green and mint tea, so we were very pleased to find this tea as it is delicious. It was also extremely quick to order as all the details were taken in one page using Apple Pay. Will definitely continue to order from you, thank you!

teapigs からの回答
I have been drinking teapig peppermint…
I have been drinking teapig peppermint tea for years. The quality and taste can not be beaten.
I love the option of buying my teas in a larger bulk

teapigs からの回答
Hard to find brilliant water bottleo pleased to be able to buy one of the…
So pleased to be able to buy one of the great Joseph Joseph bottles again, have two smaller ones but lost cap to one - now I can use smaller one again and have larger one for travelling! Great service, prompt delivery and environmentally packaged :)

teapigs からの回答
Outstanding service!!!!
Outstanding service!!!!
I contacted the customer service team to express my thorough pleasure with using their green teas and made one small suggestion regarding the packaging due to having some teabags tear during the openingproceas. I was given not only really useful information that I hadn't previously known about the product but also sent out a substantial amount of tea for free. This was such a kind gesture. Very very happy customer.

teapigs からの回答
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