The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... もっと見る
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Easy to find and simple to get going from a pre booked slot. There was a fair amount to do afterwards, I’d definitely go again with a group or just as a couple.
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
13 Merrion Way, Leeds, LS2 8BT, Leeds, 英国
- 0333 034 6100
4.1
ほぼ満足
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Got rushed for our food and when it…
Got rushed for our food and when it came out it was cold like it had been sat there for ages
2026年2月15日
Tenpin - Leeds からの回答
Hello Guy,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate your feedback and are sorry that your meal was rushed and served cold. We'll look into this to ensure it doesn't happen again. We hope your next visit is a 5 star experience. All the best ~ Laura
Tenpin - Leeds からの回答
Hi Alexander,
Thank you for your wonderful 5* review at Tenpin Leeds! It's great to see you've had such a great experience whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Leeds からの回答
Hi Gladys
Thanks for leaving a review for Tenpin Leeds. We are sorry that the food was not to your liking. We appreciate your feedback and will pass this onto the team. Best wishes - Clare
i have booked online
i have booked online, when we went there , everything was ready for us, but place wasn't clean, all food and glasses were there all the time.
2026年2月8日
Tenpin - Leeds からの回答
Hi Noreen, thank you for the excellent 5* rating for Tenpin Leeds. We really appreciate all of your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Leeds からの回答
Hi Alice, what a fabulous 5* review of Tenpin Leeds! We are thrilled you had a great time and enjoyed the vibe and service and we can't wait to see you again soon! Best wishes - Mel
Will be returning
Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, cheap bowling and drinks, will definitely come back more often
2026年1月27日
Tenpin - Leeds からの回答
Hi Brad, what a fantastic 5* review of Tenpin Leeds! We are so pleased you had the best time and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel
So much fun
So much fun! Yet the people on the lane next to us kept being very annoying and sometimes even went over onto our lane while bowling on theirs - nothing wrong with the actual staff/place as this isn’t their fault
2026年2月3日
Tenpin - Leeds からの回答
Hi, thank you so much for the 4* rating and review of Tenpin Leeds. We are thrilled to hear that you had such a fun experience, despite some distractions. Feel free to let us know how we can earn that last star!
Take care,
Kirsty
Brilliant hospitality
Very friendly receptionists who helped or when not all of my party had turned up. Clear instructions on where to go to get to lanes, and greeted with a smile. Would definitely come again
2026年1月31日
Tenpin - Leeds からの回答
Hi Hayden, thank you so much for the 5* rating and review of Tenpin Leeds. It's great to hear that you had a good time and that the team were able to help and offer you support regarding the changes to your reservation. We look forward to welcoming you back again!
Take care,
Kirsty
Tenpin - Leeds からの回答
Hi Iman, thank you for the fabulous 5* review for Tenpin Leeds! We're so pleased to hear that you enjoy our activities and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Really enjoyable
2026年1月30日
Tenpin - Leeds からの回答
Hi Kimberley
Thanks for sharing your enjoyable experience for your recent visit. We appreciate the positive feedback. Best wishes - Clare
Great
Great experience had by the entire family. Young and old.
Staff were helpful and cheerful on arrival.
Booking online was straightforward.
Lots of activities other than the bowling. Great bar choice too
2026年1月24日
Tenpin - Leeds からの回答
Hey Marie, thank you for the brilliant 5* rating and review of Tenpin Leeds. We are thrilled to hear that you had a lovely time and that the team had a positive impact on your visit. Hope to see you back again soon.
Take care,
Kirsty
Tenpin - Leeds からの回答
Hello Alyson,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are delighted to hear that you always have a nice time and that Eva made such an impression. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
We had a good evening playing the games…
We had a good evening playing the games the only thing that was a let down was it seemed very understaffed... people were queuing at the bar for at least 15mins plus..there only seemed to be 1or 2 staff members serving.. don't get me wrong they were very friendly and apologetic, plus we couldn't use the the QR code as it wouldn't register any of the people who tried it..and why are each of the alleys blocked off with the perspex barriers.. there we're 24 of us and we couldn't really mingle and talk to each other as these blocked our conversations
2026年1月25日
Tenpin - Leeds からの回答
Hi Donna
We appreciate you sharing your experience. We're sorry to hear about the long wait times at the bar and the issues with the QR code. We also regret the barriers impacted your group's ability to socialize. We'll address the staffing levels and barriers to improve the experience. Hope to see you again soon. Best wishes - Clare
Tenpin - Leeds からの回答
Hi there, thank you for the 5* review for Tenpin Leeds! It's great to hear that you enjoyed the service from our team, and we hope to see you back again soon! Best wishes - Adelaide
Tenpin - Leeds からの回答
Hi Aimaan, thanks for leaving Tenpin Leeds a lovely 5* rating and review! We're glad you enjoyed your experience so much that you extended your playtime! Thank you for your positive feedback; it means a lot to us. We hope to see you again soon! Best wishes - Rosie
School Visit
School visit of 27 pupils. The centre was very welcoming and accommodating and the children loved their visit. Thank you.
2026年1月22日
Tenpin - Leeds からの回答
Hi CS, thank you for the brilliant 5* rating and review of Tenpin Leeds. It's lovely to hear that your recent school visit was great fun and that everyone enjoyed themselves.
Take care,
Kirsty
Tenpin - Leeds からの回答
Hey Ruby, thanks so much for rating Tenpin Leeds an amazing 5 stars. We are pleased to hear you had an amazing experience and hope to see you back again soon.
Take care,
Kirsty
Poor customer service
I made a booking error with time and when I called to change time I was told I couldn’t do that and that I would have to re book the time I wanted was told booking was no refundable then when we got there we had to move lanes as the bumpers weren’t working on both lanes booked then when we got to the other lanes they were still not working when we had to speak to staff again about this we were made to feel like we were being a problem the customer service is not very good here but the kids like it there
2026年1月13日
Tenpin - Leeds からの回答
Hi Nicheala, thank you for leaving Tenpin Leeds a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear about the booking difficulties and the issues you encountered with the lane bumpers. We'll address your feedback regarding the customer service provided with our team. We are glad your kids enjoyed their time with us and please feel free to reach out to us via email at customer.feedback@tenpin.co.uk with the subject 'Review - Leeds' regarding your first booking where we can look to rebook this for you. We look forward to seeing you again in the future! Best Wishes - Rosie
I always have the best time there
I always have the best time there, I didn't know how fun bowling is!
2026年1月6日
Tenpin - Leeds からの回答
Hello Andrea, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you enjoy your visits to our tenpin in Leeds. We can't wait to see you again very soon. Best Wishes - Kimberley
Great atmosphere
Great atmosphere! Enjoyed this month's date night very much, would have been 5 stars if the food wasnt over cooked, was a little hard
2026年1月9日
Tenpin - Leeds からの回答
Hello Luke, Thank you for leaving us a 4* review. We are pleased to hear that you found our atmosphere at Leeds enjoyable and had a great date night with us. We will pass your comments on regarding our food so we can aim for that final star. We do hope to see you again soon. Many Thanks - Kimberley
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