The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... もっと見る
企業が回答しました
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... もっと見る
企業が回答しました
Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
13 Merrion Way, Leeds, LS2 8BT, Leeds, 英国
- 0333 034 6100
4.1
ほぼ満足
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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i had booked bowling online showing…
i had booked bowling online showing them that i’m a student and they still accepted my booking for 9pm on saturday when i walked in with my boyfriend everything went well then the bouncer watched him go to the toilet the bouncer squared up to me asking for my id when i explained i was underage but still have id he started questioning why i am here because apparently after 8:30 no under 28s are allowed in the building when they was still little children walking around then i explained to him that i have bowling booked he then started questioning me about me being with a group of men who had walked in after us asking me if they are buying alcohol drinks for me i said no and stepped back as i felt uncomfortable and he walked away when me and my boyfriend went to our lane ready to play a game of bowling he stood at the end watching our every move aswell as telling another bouncer to watch us, we ordered drink off the app and when they arrived the bouncer continually walked past up and down making sure that he drinks was non-alcoholic and then proceed to watch us for the rest of our game.After we decided to play a few games in the arcade he the followed us and watched our every move which made us feel very uncomfortable when we was leaving he proceeded to follow us up the stairs and watched our every us walk away.This has happened before and won’t be going back due to me feeling very uncomfortable
2026年1月3日
Tenpin - Leeds からの回答
Hi there, thank you for taking the time to write a review for Tenpin Leeds. We're very sorry to hear of the experience you had and for how this had made you feel. So that we can look into this and discuss your visit with you further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Leeds', and we can ensure this is passed to the correct team. We hope that we will see you again in the future for a better experience. Best wishes - Adelaide
I love Tenpin
I love Tenpin. The atmosphere is great, bowling is great, everything is great. I had a porblem with my lane and they gave me a whole new game without any hesitation. They'll be seeing me every week from now!!
2025年12月23日
Tenpin - Leeds からの回答
Hi Ibrahim,
Thank you for your amazing 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
We had a great time bowling and…
We had a great time bowling and karaoke. The staff were really attentive despite it being very busy, thank you
2025年12月12日
Tenpin - Leeds からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Leeds! It's great to see you've had such a great time and found the staff to be really attentive, We love to her all about it and will ensure this is passed across to the correct team. Best wishes- Steph
Tenpin - Leeds からの回答
Hi Mark, thank you for the amazing 5* review of Tenpin Leeds! We are so happy yo see you had a great visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Not enough arcades that actually work
Not enough arcades that actually work! Food was terrible, cold and tasteless. Tried to find someone but couldnt. Told the lady it was my sons 10th birthday it would have nice if the staff made an effort.
2025年12月18日
Tenpin - Leeds からの回答
Hi there, we appreciate you taking the time to share your experience with Tenpin. We're sorry the arcades weren't working properly, and the food was unsatisfactory. We'll ensure this feedback is passed onto the relevant teams to improve our services in the future and we hope that your son enjoyed his birthday. Please feel free to email us should you wish to discuss your visit further with the relevant teams, you can send the details to customer.feedback@tenpin.co.uk with the subject 'Review - Leeds'. We hope to welcome you back again soon! Best Wishes - Rosie
I pre booked and paid a week in advance…
I pre booked and paid a week in advance for 730pm. Upon arrival they said that they had my booking for 8pm and that they were full and we’d have to wait.
Didn’t offer us a drink or an extra game. I clearly showed my booking receipt showing 730.
They said they’d come n get us at 8 but at ten past I returned to the reception to ask if my lane was ready. Not impressed
2025年12月20日
Tenpin - Leeds からの回答
Hi there, thank you for taking the time to leave a rating and review for Tenpin. We regret that your booking was not honored as expected and that you experienced a delay on the day. We'll pass your feedback on what happened to the relevant teams to ensure this doesn't recur and we hope to have an opportunity to welcome you back again, for a much better experience! Thank you for your feedback. Best Wishes - Rosie
My daughter had the best birthday thank…
My daughter had the best birthday thank you so much
2025年12月21日
Tenpin - Leeds からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Leeds! It's great to see you've had such a great time on your recent visit to us, We are delighted your daughter's had such a perfect Birthday. We hope to welcome you back again very soon! Best wishes- Steph
Xmas work gathering
Tuesday afternoon in the run-up to Xmas. Cheap bowling, cheap drinks and the whole team is out having fun.
Some competing with others; some just trying to beat their previous scores.
Top afternoon's entertainment!
2025年12月16日
Tenpin - Leeds からの回答
Hello, Thank you for taking your time to leave us a excellent 5* review for our Tenpin in Leeds! We are thrilled to hear that you had an excellent time with us. We do hope to see you again very soon. Best Wishes - Kimberley
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