The person I spoke to was sympathetic re my bereavement and talked me through what would happen next. I donât understand why I had to have a new card and number, this is inconvenient as unable to use... ãã£ãšèŠã

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Top class customer service when on the phone to tesco bank as I'd particular (unusual) questions that could not be answered on the website or app. Fadil (hope I've spelt his name right) showed human i... ãã£ãšèŠã
I had to get assistance from a member of telephone staff who was very helpful and solved the problem in an appropriate way. You have to be careful to use the full site address if you want to go i... ãã£ãšèŠã
Needed to sort out my credit card transactions being declined. Very helpful, informative staff. Took some time to find the telephone number and it wasnât obvious which option I needed but once through... ãã£ãšèŠã
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Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard.
Personal Loans
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2 South Gyle Crescent, EH12 9FQ, Edinburgh, è±åœ
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com

Credit Cards
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Very positive
Easy to contact.
Easy to contact.
Service operative handled issues professionally with happy friendly demeanour.
Fully explaining the process and resolution period.
This is the most nonsense bank in theâŠ
This is the most nonsense bank in the world.I applied a loan because my credit app already approved loan from Tesco.
All the financials are ok and loan was approved.but annoying part is because of my name letters are more than 14.so they said that they have no option in the system to put my name in bank details.what a rubish.
Nonsense / rrubish bank.
Very quick to pick up suspiciousâŠ
Very quick to pick up suspicious transaction on n credit card. Phoned me quickly and consistently when not able to reach me at first.
Money taken twice
I was worried money had been taken out of my account twice but was satisfied after speaking to the person I was assured it had been a technical problem that was solved and no money had gone out.
I had mislaid my credit card on holidayâŠ
I had mislaid my credit card on holiday and was worried about it being stolen or used by another . The chap that spoke to me was very reassuring and cancelled the card an arranged to send a new one to my home address
helpful x they did for me what i asked of them without fuss âŠ
helpful x they did for me what i asjed of them
Great people on the customer serviceâŠ
Great people on the customer service team. Tricky to navigate to get to speak with someone but do persevere.
Very helpful
Although I could not a answer all the relevant
Questions, the problem was sorted
Great service
Needed to sort out my credit card transactions being declined. Very helpful, informative staff. Took some time to find the telephone number and it wasnât obvious which option I needed but once through my query was resolved quickly. Great service from the agent who answered.
Very helpful knowledgeable staff calm
I contacted Tesco in view of fraudulent transactions from my account. They told me to contact the people who were taking them!
I contacted Tesco as money was wrongly being taken from my credit card every month. They said I had to contact the company( the company does obviously not respond). I feel Tesco should stop the pay from leaving my account. I think sadly I will probably take my businesses elsewhere
Fantastic ban
Fantastic ban. Excellent customer service, understanding, knowledgeable and efficient.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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