The person I spoke to was sympathetic re my bereavement and talked me through what would happen next. I donât understand why I had to have a new card and number, this is inconvenient as unable to use... ãã£ãšèŠã

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Top class customer service when on the phone to tesco bank as I'd particular (unusual) questions that could not be answered on the website or app. Fadil (hope I've spelt his name right) showed human i... ãã£ãšèŠã
I had to get assistance from a member of telephone staff who was very helpful and solved the problem in an appropriate way. You have to be careful to use the full site address if you want to go i... ãã£ãšèŠã
Needed to sort out my credit card transactions being declined. Very helpful, informative staff. Took some time to find the telephone number and it wasnât obvious which option I needed but once through... ãã£ãšèŠã
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Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard.
Personal Loans
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2 South Gyle Crescent, EH12 9FQ, Edinburgh, è±åœ
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com

Credit Cards
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Super service treat like a human beingâŠ
Super service treat like a human being 1st class assistance and resolved my issue without fuss or delay,thank you.
Call handlerâs professionalism.
They were very helpful and made sure IâŠ
They were very helpful and made sure I understood everything.
I was pleased with the service they gave me.
Let down day before travel
I pre-ordered my travel money to collect the day before I travelled. On the day of collection I received a text message to say my order could not be completed and a refund was issued which would take 10 days to appear in my bank! Extremely inconvenient!
Awful company avoid
Worst bank ever when dealing with my husband s death. Already a hard time made harder by a company that has no communication skills. Will never use you again
Awful
Awful. Cards don't work and every other payment is flagged as potential fraud. Worst thing is the customer service which is not only inaccessible but generally poor
Opened a instant access cash ISAâŠ
Opened a instant access cash ISA ...very easy process and a good starting rate
Excellent service
Telephone was answered promptly and was put through to customer services immediately. My query was investigated and resolved within minutes - all very satisfactory.
Great experience
I got the info I wanted.
You need to listen to the customersâŠ
You need to listen to the customers issue ... and act.
Transaction carried out seamlessly
Transaction carried out seamlessly. Friendly staff, no stress
Easy to sort things out over phoneâŠ
Easy to sort things out over phone query answered quickly and effeciently
Senior Yorkshire lady
Prompt response to telephone call.
Polite, respectful and helpful customer service member.
I had a question about pending paymentsâŠ
I had a question about pending payments after my Amazon account was hacked. It was explained to me that,as the orders had been canceled it was up to Amazon to cancel the transactions and to keep an eye on what was happening. In the end I had a happy outcome.
Did not do what they promised.
Archie the Angel the Tesco adviser Archie was patientâŠ
The Tesco adviser Archie was patient and kind with us.
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