The Mortgage Brain レビュー 2,471

This is the 3rd mortgage Louise has arranged for me, and she will be my first port of call for my next remortgage. She is so knowledgeable, personable and always goes the extra mile to find the right product and deliver fantastic customer experience. I value her advice immensely, so much so that I have recommended her to several friends who have found her to be fantastic too! Highly highly recommended!!!

Louise on is absolutely brilliant always there to give you a hand with applications and worked over bank holiday weekend to fix my mortgage, I can't thank her enough for making this very smooth for me as I am a first time buyer and was very overwhelmed always able to get InTouch and respond quickly to sort anything I was concerned about thank you so much

I am so happy that I was recommended Anthony to look at my financial options for my move. The advice and support I have received has been solid and made the decisions going forward anxiety free, communications clear and timely, without any pressure . Thank you so much .

Kirsty at The Mortgage Brain has been amazing! She has taken the time to explain everything that’s easy to understand, nothing has been too much trouble, keeping me undated throughout the process. If you are a first time buyer, or you have bought before, I would highly recommend The Mortgage Brain. I have already passed on Kirsty‘s details to my friend who is looking to buy her first home.

Kirstie has been absolutely brilliant from start to finish and overcame all challenges when they arose. I can not recommend highly enough. Great Job from start to finish. Thank you Kirstie.

Big shout out and thank you to Mary for securing us our mortgage.
Kept us informed at every stage and was just generally amazing to deal with.

Thank you so so much mary!

My fiancé and I can’t recommend Charlotte at Mortgage Brain highly enough. From start to finish, she has been absolutely incredible.

Charlotte made what could have been a really overwhelming process feel smooth, clear, and genuinely stress free. She took the time to explain everything in a way that actually made sense, answered every question (no matter how small), and always made us feel completely supported and reassured. Our home purchase experience was quite turbulent, (not mortgage wise) and Charlotte helped wherever she could and supported us in the process.

What really stood out was how attentive and patient she was, she truly listened to our situation, understood what we needed, and worked so hard to find the best possible outcome. Nothing ever felt rushed or transactional; it felt personal, thoughtful, and genuinely cared for.

Her communication has been amazing throughout, always quick to respond, proactive with updates, and just consistently on top of everything. We always felt like we were in safe hands, which is priceless when you’re making such a big life decision.

Charlotte is not only incredibly knowledgeable and professional, but also warm, kind, and an absolute pleasure to deal with. We are so grateful for all her help and wouldn’t hesitate to recommend her to anyone.

Thank you so much, Charlotte, you’ve been amazing!

We had an excellent experience with Mortgage Brain from start to finish. The whole process was handled professionally and efficiently, and we always felt supported along the way.

What really stood out was how helpful and responsive the team were. Even when the person we were originally dealing with was away, another team member stepped in seamlessly and ensured everything continued without any delays or confusion. That level of continuity and communication made a big difference and gave us real peace of mind.

Overall, a smooth and stress-free experience. We would highly recommend Mortgage Brain to anyone looking for reliable and attentive service.

We had a fantastic experience working with Ant at The Mortgage Brain. He was incredibly knowledgeable and professional throughout the entire process, always taking the time to explain things clearly and answer any questions we had. What really stood out was how much he genuinely cared about helping us secure the best possible deal, rather than just pushing something through quickly. His attention to detail and commitment made the whole experience smooth and stress-free. We would highly recommend his services to anyone looking for expert mortgage advice.

Thank you so much Anthony, for all your amazing help.

Anthony was excellent from start to finish. He was always very quick to respond, clear in his advice, and made the whole mortgage process much easier for me. He worked efficiently to secure the best deal possible and kept everything moving without delay.

What stood out most was his level of service and how committed he was to getting the best outcome for his client. I had spoken to another adviser before, and the difference was unbelievable, Anthony was much faster, more organised, and far more reliable with communication. I never felt like I was chasing him, as he was always on top of everything.

He explained everything clearly, answered all my questions properly, and gave me confidence throughout the process. I truly appreciate all his help and would highly recommend him to anyone looking for a mortgage adviser.

Kirstie has been great, quick to respond, always explain things well and even when things did not go well at first, She suggested the solution, so overall great service.

Kirstie David was Amazing 🤩.

Kirstie was our mortgage broker, and we couldn’t have asked for a better experience. She was quick, amazing, and incredibly helpful throughout the entire process. Her knowledge really stood out she is clearly very experienced and truly understands the industry inside and out.

Kirstie handled everything with professionalism and made what could have been a stressful process feel smooth and straightforward. She was always available to answer our questions and guided us with confidence every step of the way.

We’re so grateful for her support and would highly recommend her to anyone looking for a knowledgeable, professional, and experienced mortgage broker.

Thanks,
Lilian

As first-time buyers, we had absolutely no idea what we were doing, but being put in touch with The Mortgage Brain and Louise Onn was the best thing that could have happened. Louise was exceptional from day one — she explained everything clearly, answered all our questions (no matter how small), and always responded incredibly quickly.
She made what could have been a very stressful process feel smooth and reassuring. Her knowledge, professionalism, and constant support genuinely put us at ease throughout.
Louise also worked swiftly to secure our mortgage offer during uncertain times, helping us lock in a better interest rate. We couldn’t be more grateful and wouldn’t hesitate to recommend Louise and The Mortgage Brain to anyone, especially first-time buyers.

Couldn’t fault Darren and Gary at the mortgage brain. From the very start they were helping us through every aspect of our mortgage. As first time buyers we were overwhelmed by the process but Darren was really helpful and sat down with us a few times to understand our situation and find us the best mortgage offers. And Gary helped us find the best insurance deals we could get. Both were instant replies on emails (very rare these days). Couldn’t recommend them enough. Thank you!

I have used the Mortgage Brain twice now with Louise Onn being my advisor and both times she has made the process very easy and I would highly recommend

Now had my second mortgage arranged by the Mortgage Brain. Simon was again always available and responsive. Would highly recommend to anyone who is self employed and looking for a mortgage!

Rhodri Gibbons was brilliant throughout. Knowledgeable, extremely helpful and made getting our first mortgage so easy. We also dealt with other advisors who were also brilliant and had the same experience, would use them again.

Louise has been my advisor from the beginning when contacting the brokerage to commence proceedings. Booking in the initial phone call is seemless and easy.
Louise in particular is efficient, sensitive, empathetic and understanding. Her knowledge and helpfulness is commendable and commitment to her work is highly impressive.
As someone navigating this new territory of selling and buying, I couldn't have wished for better support and service.
I would fully recommend "the mortgage brain", having had them recommended to me initially and not been disappointed.

Louise Onn made our first purchase experience smooth and stress‑free. Her hands‑on guidance, clear step‑by‑step approach, and genuine effort in pulling our mortgage application together made a real difference. Thanks to her professionalism and dedication, we received our mortgage offer promptly today. Louise is someone you can trust and would be a pleasure to work with — especially for first‑time buyers.

First-time buyers here, and we couldn’t be happier with the experience. The whole process moved much quicker than we expected, and the team worked very professionally and efficiently throughout. They were incredibly kind, understanding, and always available to guide us step by step. We truly felt supported at every stage, and their dedication and hard work made everything much easier for us. We’re very satisfied and would highly recommend their services!

Thanks
Muge & Atacan