We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... もっと見る
Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... もっと見る
企業が回答しました
We feel very lucky to have Becky Moore as our Property Manager. We have been impressed by her professionalism, efficiency, and friendly approach from the very beginning. Becky has always responded... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
連絡先
2 West Street, KT187RG, Epsom, 英国
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have had a very positive experience…
We have had a very positive experience with the Personal Agent, dealing mainly with John and Mark. Very comprehensive communications together with a great level of professionalism at all times

The Personal Agent からの回答
Sarah in Sales Progressions is a star!
Sarah was exemplary throughout our sale. She moved the process along at pace, always with attention to detail and a pragmatic, solutions focused approach. She was instrumental in finding practical ways forward for the benefit of the entire chain and maintained clear, consistent communication from start to finish.
She is a real credit to The Personal Agent and, without doubt, the reason I would confidently recommend this firm to anyone selling their home.

The Personal Agent からの回答
Fast and friendly letting service
Just wanted to say thanks to the team at The Personal Agent in Epsom for setting me up with my new flat I've just moved into. The staff in the branch have been helpful everytime I've visited, and Ethan specifically has been very helpful and responsive as my letting agent via email and phone.
Also wanted to say thanks to Becky for being responsive to any issues raised since I've moved in, thanks!

The Personal Agent からの回答
Huge thanks to Callum
Callum has made the whole process super smooth and easy.
Always replying fast to emails and questions I have had about any of the properties.
Me and my partner have now found our perfect flat and we cant thank Callum enough!

The Personal Agent からの回答
House Sale
Many thanks to Sarah Goddard from Personal Agent Epsom.
Great service, friendly and polite during the stressful process of selling. Highly recommend.

The Personal Agent からの回答
Sarah handled the sales progression on…
Sarah handled the sales progression on a trade in unit we took against one of our new builds. The whole process was superb and communication excellent,
Jason / earlswood homes

The Personal Agent からの回答
I had a good experience renting a property
I had a good experience renting a property through Callum Kirkby at The Personal Agent. As a tenant, I found him extremely knowledgeable, professional, and always approachable with a smart, friendly manner. He answered all my questions, addressed concerns quickly, and kept me updated every step of the way. Callum helped us secure a great home faster than expected, overcoming any hurdles along the process and making the entire move smooth and stress-free. I highly recommend him to any tenant looking for reliable, top-notch support!

The Personal Agent からの回答
I recently moved in to my new home
I recently moved in to my new home, and Callum made the experience really seamless, he helped make the move far easier and simpler than I thought it would be.

The Personal Agent からの回答
House buying in Epsom
Despite us not previously knowing the location very well, the Personal Agents had a good understanding of the type of properties and areas which would best suit us. John from the Banstead office has been particularly helpful in giving advice and support, along with guiding us through the various stages of our house purchase.

The Personal Agent からの回答
Excellent service
Personal Agent is responsive to any queries and follow ups. Kept updated on sale. Our house sale brochure and photos/video were very well done and detailed.

The Personal Agent からの回答
Site is very easy to navigate and the…
Site is very easy to navigate and the staff are all friendly and helpful.

The Personal Agent からの回答
John has been really supportive and…
John from the Banstead branch, has been really supportive and helpful throughout our selling process. We are both really grateful for all his sound advice which culminated in the sale of our house within the timeframe we were looking at. We would definitely recommend Personal Agent.

The Personal Agent からの回答
Magnificent job
Magnificent job by John & Suzy (hope I got the spelling right!) for showing us the house in Banstead and the communications could not have been more clearer. The whole process has been smooth and responses have been quick! Definitely recommend

The Personal Agent からの回答
Callum at the Epsom branch was amazing
Callum at the Epsom branch was amazing, he went above and beyond and helped us over come hurdles to get us in our rented home. He’s incredible

The Personal Agent からの回答
The agent guide me through clearly on…
The agent guide me through clearly on every single steps and very helpful.

The Personal Agent からの回答
I had a great experience buying
I had a great experience buying a property with Daniel he was also quick to get back to me and always kept me updated , nothing was ever an issue

The Personal Agent からの回答
Excellent service.
Really positive engagement with Personal Agent, in particular Sarah who was incredibly proactive and helpful at moving the transaction forward. I would recommend as good value for money and service.

The Personal Agent からの回答
Exceptionally pleased and overjoyed
Exemplary service from all at the Personal Agency but, especially John, George and Mark!
I was extremely nervous about the whole process but these members of Staff helped me with tireless explanation and caring advice.
Cannot thank them enough!

The Personal Agent からの回答
When I first walked into the office I…
When I first walked into the office I was greeted by Callum
Very politely
I had never rented before
The way he explained the procedure was very clear and made my experience easier

The Personal Agent からの回答
Callum has been highly professional and…
Callum has been highly professional and so personable from start to finish, the whole process has been a breeze. Couldn’t recommend him enough!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







