THEPOWERSITE レビュヌ 

567
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We placed an order for a brushcutter and grass trimmer on 19 July 2026, which was advertised with next-day delivery. However, as of 27 July 2026, we have still received no update about the delivery... もっず芋る

5぀星のうち5の評䟡

My leaf blower packed up literally just days after the 3 year warranty expired, but had worked smoothly up to that point. Messaged Hyundai, via Genpower and spoke to a very helpful agent called Jade.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Bought the chainsaw largely based on reviews and price. Not disappointed. Easy to assemble and adjust. Cut down 8 trees like a hot knife through butter. Easy to tighten the chain when required, ligh... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I bought a Hyundai HY4500SEi generator which wouldn't start, having contacted the seller they passed me over to Gen Power who are the UK distributor. From beginning to end the support was fantastic.... もっず芋る

䌁業が回答したした

䌁業情報

  1. 工具店
  2. ・
  3. ガヌデン センタヌ
  4. 建蚭機械販売業者

圓該䌁業による蚘述

We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and rental markets. We set this company up on the back of 20-years experience in power machinery and generators, and in the hope that we could provide a better solution than most people currently do. Our aim is to get you the best products, from the best suppliers, for the best price, with the best service. Simple aims, done in the best way. That's what keeps our customers happy and coming back to us every time.

THEPOWERSITE PROMISE

圓該䌁業による蚘述

Price Promise
We believe we can match any price in the UK for any of the products we offer for sale on our website. How do we do this? We base our business on selling large volumes via the internet. This allows us to keep our margins to a minimum. We have low overheads and we buy in large volumes from our suppliers. If you see an identical product listed elsewhere on a UK based website, please call us and we will certainly try and beat it.
Aftersales Support
We want our customers to be happy. For a company like ours, we believe that the best way to run our business, is to put ourselves in our customers shoes. We put a huge amount of emphasis in getting everything that we do right and putting the customer at the heart of our experience. That is why we offer an aftersales service for all orders. If you have any issues, questions or problems, our team is available.
FREE UK Mainland Delivery
We offer FREE delivery on any product to Mainland UK. Most orders placed before 12pm on a business day will be shipped from our suppliers on the same day provided the product is in stock. If you need to be certain an item is in stock and available. Pricing for extended shipping areas like Northern Ireland, the Scottish Highlands and outlining Islands, Outer Hebrides, Channel Islands, Isle of Man, Scilly Isles, and other postcodes not considered as UK mainland by our suppliers can be obtained also by calling our offices.

OUR DELIVERY SERVICE

FAST & FREE SHIPPING TO MAINLAND UK

We guarantee FREE* next day delivery on all website orders placed before 2.00pm Monday - Thursday (excluding bank holidays). All orders placed on Friday, Saturday & Sunday will be dispatched the next working day (excluding bank holidays). *delivery to Highlands & Islands will incure a surcharge.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

567件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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4.3

すべおのレビュヌ

(567)

過去12か月のレビュヌ数: 35ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Lakshya and Banazeer were very helpful


Lakshya and Banazeer were very helpful in resolving my problem Thank you again for your help

2025幎9月1日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Mr Fielding,

Thank you for taking the time to submit this review. It is great to hear that Banazeer's and Lakshya's service met your expectations!

Should you require any other assistance, please let us know.

Best Regards
Rukshal

5぀星のうち1の評䟡

The box was split and I was missing a


The box was split and I was missing a bolt that holds the handle in place. I requested a new bolt and they sent the wing nut it should attach to. I then contacted them again and they sent a grass collection bag.
I then contacted them again and I eventually got the bolt.
Wonderful !

2025幎8月18日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Mr Hay,

Thank you for sharing your experience! We are very sorry that the machine arrived with missing parts and we apologise for the inconvenience caused by the incorrect parts being sent.

We’re glad that, despite the initial issues, our team was able to resolve them and get you the missing parts. We appreciate your patience and are delighted that everything was eventually sorted to your satisfaction!

We remain yours for any other assistance you may need.

Kind Regards
Rukshal

5぀星のうち5の評䟡

Generator

I found Sean Harrison very helpful with my enquiry regarding my generator. He offered good advice and had a great deal of knowledge.

2025幎8月27日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Vicky,

Thank you for your feedback!

We’re delighted to hear that Sean Harrison was able to provide helpful advice and demonstrate great knowledge regarding your generator.

We remain yours for any other assistance you may need.

Kind Regards
Rukshal

5぀星のうち5の評䟡

Prompt reply to emails from Sanjara. Very good customer service

Prompt reply to emails from Sanjara.

2025幎8月23日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Carol,

Thank you for taking the time to submit this review. It is great to hear that Sanjana's service met your expectations!

Should you require any other assistance, please let us know.

Best Regards
Rukshal

5぀星のうち5の評䟡

Great warranty support for my electric


Great warranty support for my electric mower. Failed battery replaced quickly. Good customer service.

2025幎8月21日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Bill,

Thank you for taking the time to provide us with your feedback. We appreciate your input and are pleased to hear that the service we provided has met your expectations.

If there is anything further we can do to assist you, please do not hesitate to contact us.

Best regards,
Rukshal.

5぀星のうち5の評䟡

item turned up on time and van driver


item turned up on time and van driver was extremely helpful. item was top quality and very pleased with purchase. was pressed into service straight away and performed with excellent results.

2025幎8月21日
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Henry,

Thank you for your feedback!

We’re delighted to hear that your item arrived on time, and the delivery went smoothly. It brings us joy to hear that machine's performance met your expectations.

We remain yours for any assistance you may need.

Kind Regards
Rukshal

5぀星のうち5の評䟡

First class service no complaints


First class service no complaints Customer service agent was excellent.

2025幎8月21日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Brett,

Thank you for your kind feedback. I’m thrilled to hear that our customer service met your expectations and that you received first-class support. I will be sure to pass your compliments on to the team.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Great support from Paul and Yashmant

Paul and Yashmant helped me to solve a request for a repair under warranty.
Very efficient and quick feedback, communication clear and friendly.
Thank you both for your support!!

2025幎8月20日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Felice,

Thank you for taking the time to leave your feedback. I’m delighted to hear that Paul and Yashwant were able to assist you efficiently and provide clear, friendly support. Your kind words will be passed on to them—they’ll be very pleased to hear this.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Hyundai 1600w chainsaw. Very good customer service,

Very good customer service from start to finish, in particular, Soureshna who dealt with all my correspondence was excellent, couldn't praise her high enough for her diligence. Would defiantly purchase from Hyundai again.

2025幎8月13日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Martin,

Thank you for your kind feedback. I’m delighted to hear that Soureshna provided such excellent support and that your experience with Hyundai Power Products was positive. We really appreciate your recommendation and look forward to assisting you again in the future.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Soureshna did a great job handling my


Soureshna did a great job handling my return. I was a bit annoyed the generator appeared to have an oil leak and I got a full refund after it was returned arranged by Soureshna

2025幎8月1日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Rob,

Thank you for your feedback. I’m pleased to hear that Soureshna was able to assist and that your return was handled smoothly. I’m sorry for the inconvenience caused by the issue with the generator.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Just great it very nice I would


Just great it very nice I would definitely recommend them thanks by

2025幎8月13日
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Kevyn,

Thank you for your kind feedback! I’m delighted to hear you’re happy with your experience and appreciate your recommendation.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Wrong item has been delivered but the


Wrong item has been delivered but the customer service is brilliant, Soureshna has done a brilliant and fantastic work and sorted it out, for myself and for the company too as with her investigation it has been discovered that the wrong price and item has been displayed for sale. Hope Soureshna has got an incentive.

2025幎7月30日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Mr Moraru,

Thank you for taking the time to leave your feedback. I’m delighted to hear that Soureshna was able to assist you so effectively and resolve the issue. It’s great to know her efforts not only helped you but also identified the pricing and item display issue for the company.

We really appreciate your kind words and will ensure that Soureshna’s dedication is recognised.

Kind regards,
Rukshal

5぀星のうち5の評䟡

Non starting HYM510SPE

Whilst consulting with Shadiya about my Hyundai HYM510SPE not being able to start, Shadiya sent me two videos, showing guidance throught the probable causes. These videos were of great assistance and in a short time the HYM510SPE was in full life.

2025幎8月14日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Doug,

Thank you for taking the time to submit this review. It is great to hear that Shadiya's service met your expectations!

Should you require any other assistance, please let us know.

Best Regards
Rukshal

5぀星のうち5の評䟡

Fantastic customer service!

Fantastic customer service and Yashwant Banshi was a tremendous help with ordering and updating on progress for our order.
We’re delighted with our product!

2025幎8月13日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Jan,

Thank you so much for your kind words! We really appreciate your positive review.

Should there be anything else we can help you with, do let us know.

Kind Regards
Rukshal

5぀星のうち5の評䟡

Got help from Craig and Soureshna

Got help from Craig and Soureshna. Very help and resolved my issue quickly! Thank you.

2025幎8月8日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Moazam,

Thank you for taking the time to leave us a review! We are so glad to hear that you had an amazing experience with us.

Should there be anything else we can help you with, please let us know.

Kind Regards
Rukshal

5぀星のうち5の評䟡

My new mower arrived two days before


My new mower arrived two days before the 25% sale so I contacted them and they agreed to honour the reduced price. Excellent service every time I use them and great products

2025幎8月15日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Jason,

We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.

Please don't hesitate to reach out to us if there's anything else we can assist you with.

Best Regards
Rukshal

5぀星のうち5の評䟡

Bought 5 in 1 power tool from Hyundai

Bought 5 in 1 power tool from Hyundai. Great piece of kit. Quite heavy but worth it for the price. The after sales people were fantastic help. A big thank you to Paul and Soureshna. Excellent service.

2025幎8月13日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Kenny,

Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.

Thanks again for taking the time to share your positive experience with us!

If you need any help or have any questions, please don't hesitate to reach out.

Kind Regards
Rukshal

5぀星のうち3の評䟡

Hyundai Petrol Roller Lawnmower


Hyundai Petrol Roller Lawnmower HYM430SPER
Late delivery and package damaged on arrival. Packaging poor.
Contact with Hyundai Power products was reasonable and Soureshna Nabobsing (GENPOWER) sorted the spare parts quite quickly. Craig Wiles also did his best to facilitate delivery and offered to help with spare parts. The machine has an electric start which is good the back roller drives the machine efficiently and leaves stripes. Assembly was okay but could be improved by adding witness marks to the handles so they are fitted as designed. The serial number could be somewhat made clearer. Grass box is too small for this machine. Otherwise it is a good piece of kit.

2025幎7月26日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Paul,

We would like to extend our sincerest gratitude to you for sharing your review with us. We understand that the machine did not entirely meet your expectations. Please accept our apologies for any inconvenience you may have encountered. We appreciate your feedback and will work to improve our services based on your valuable input.

Should there be anything we can do for you, please let us know.

Kind Regards
Rukshal

5぀星のうち5の評䟡

Excellent product! Great customer service!

Great delivery times - swift transaction. Super customer service. I was notified that the order had been received and informed when the delivery was likely given I needed the product asap and there was no option to select an earlier delivery. It arrived within 48 hours so I was delighted.

2025幎7月19日
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Jennifer,

Thank you for your feedback! We're thrilled to hear that your experience was so positive, from swift transaction to great delivery times. It's wonderful that our customer service kept you informed and that your order arrived within 48 hours, which we know was important to you. We're delighted you were delighted!

We're here for any other assistance you might need.

Best wishes,
Rukshal

5぀星のうち5の評䟡

Thank you Banazeer! Excellent Customer service!

Excellent Customer service from order to product knowledge and delivery! Banazeer is a real asset to the team! Thanks so much!

2025幎8月11日
自発的なレビュヌ
THEPOWERSITE ロゎ

THEPOWERSITE からの回答

Dear Jimmy,

Thank you for your fantastic feedback! We're thrilled to hear that your experience was so positive, from ordering to product knowledge and delivery. It's especially great to know you found our customer service excellent and that Banazeer is a real asset to the team.

We're here for any other assistance you might need.

Best wishes,
Rukshal

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