We placed an order for a brushcutter and grass trimmer on 19 July 2026, which was advertised with next-day delivery. However, as of 27 July 2026, we have still received no update about the delivery... ãã£ãšèŠã
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My leaf blower packed up literally just days after the 3 year warranty expired, but had worked smoothly up to that point. Messaged Hyundai, via Genpower and spoke to a very helpful agent called Jade.... ãã£ãšèŠã
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Bought the chainsaw largely based on reviews and price. Not disappointed. Easy to assemble and adjust. Cut down 8 trees like a hot knife through butter. Easy to tighten the chain when required, ligh... ãã£ãšèŠã
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I bought a Hyundai HY4500SEi generator which wouldn't start, having contacted the seller they passed me over to Gen Power who are the UK distributor. From beginning to end the support was fantastic.... ãã£ãšèŠã
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We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and rental markets. We set this company up on the back of 20-years experience in power machinery and generators, and in the hope that we could provide a better solution than most people currently do. Our aim is to get you the best products, from the best suppliers, for the best price, with the best service. Simple aims, done in the best way. That's what keeps our customers happy and coming back to us every time.
THEPOWERSITE PROMISE
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- Price Promise
- We believe we can match any price in the UK for any of the products we offer for sale on our website. How do we do this? We base our business on selling large volumes via the internet. This allows us to keep our margins to a minimum. We have low overheads and we buy in large volumes from our suppliers. If you see an identical product listed elsewhere on a UK based website, please call us and we will certainly try and beat it.
- Aftersales Support
- We want our customers to be happy. For a company like ours, we believe that the best way to run our business, is to put ourselves in our customers shoes. We put a huge amount of emphasis in getting everything that we do right and putting the customer at the heart of our experience. That is why we offer an aftersales service for all orders. If you have any issues, questions or problems, our team is available.
- FREE UK Mainland Delivery
- We offer FREE delivery on any product to Mainland UK. Most orders placed before 12pm on a business day will be shipped from our suppliers on the same day provided the product is in stock. If you need to be certain an item is in stock and available. Pricing for extended shipping areas like Northern Ireland, the Scottish Highlands and outlining Islands, Outer Hebrides, Channel Islands, Isle of Man, Scilly Isles, and other postcodes not considered as UK mainland by our suppliers can be obtained also by calling our offices.
OUR DELIVERY SERVICE
FAST & FREE SHIPPING TO MAINLAND UK
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Cambrian Park, Issac Way, SA72 4RW, Pembroke Dock, ç±³åœ
- 01437 700 123
- enquiries@thepowersite.co.uk
- www.thepowersite.co.uk
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Lakshya and Banazeer were very helpfulâŠ
Lakshya and Banazeer were very helpful in resolving my problem Thank you again for your help

THEPOWERSITE ããã®åç
The box was split and I was missing aâŠ
The box was split and I was missing a bolt that holds the handle in place. I requested a new bolt and they sent the wing nut it should attach to. I then contacted them again and they sent a grass collection bag.
I then contacted them again and I eventually got the bolt.
Wonderful !

THEPOWERSITE ããã®åç
Generator
I found Sean Harrison very helpful with my enquiry regarding my generator. He offered good advice and had a great deal of knowledge.

THEPOWERSITE ããã®åç
Prompt reply to emails from Sanjara. Very good customer service
Prompt reply to emails from Sanjara.

THEPOWERSITE ããã®åç
Great warranty support for my electricâŠ
Great warranty support for my electric mower. Failed battery replaced quickly. Good customer service.

THEPOWERSITE ããã®åç
item turned up on time and van driverâŠ
item turned up on time and van driver was extremely helpful. item was top quality and very pleased with purchase. was pressed into service straight away and performed with excellent results.

THEPOWERSITE ããã®åç
First class service no complaintsâŠ
First class service no complaints Customer service agent was excellent.

THEPOWERSITE ããã®åç
Great support from Paul and Yashmant
Paul and Yashmant helped me to solve a request for a repair under warranty.
Very efficient and quick feedback, communication clear and friendly.
Thank you both for your support!!

THEPOWERSITE ããã®åç
Hyundai 1600w chainsaw. Very good customer service,
Very good customer service from start to finish, in particular, Soureshna who dealt with all my correspondence was excellent, couldn't praise her high enough for her diligence. Would defiantly purchase from Hyundai again.

THEPOWERSITE ããã®åç
Soureshna did a great job handling myâŠ
Soureshna did a great job handling my return. I was a bit annoyed the generator appeared to have an oil leak and I got a full refund after it was returned arranged by Soureshna

THEPOWERSITE ããã®åç
Just great it very nice I wouldâŠ
Just great it very nice I would definitely recommend them thanks by

THEPOWERSITE ããã®åç
Wrong item has been delivered but theâŠ
Wrong item has been delivered but the customer service is brilliant, Soureshna has done a brilliant and fantastic work and sorted it out, for myself and for the company too as with her investigation it has been discovered that the wrong price and item has been displayed for sale. Hope Soureshna has got an incentive.

THEPOWERSITE ããã®åç
Non starting HYM510SPE
Whilst consulting with Shadiya about my Hyundai HYM510SPE not being able to start, Shadiya sent me two videos, showing guidance throught the probable causes. These videos were of great assistance and in a short time the HYM510SPE was in full life.

THEPOWERSITE ããã®åç
Fantastic customer service!
Fantastic customer service and Yashwant Banshi was a tremendous help with ordering and updating on progress for our order.
Weâre delighted with our product!

THEPOWERSITE ããã®åç
Got help from Craig and Soureshna
Got help from Craig and Soureshna. Very help and resolved my issue quickly! Thank you.

THEPOWERSITE ããã®åç
My new mower arrived two days beforeâŠ
My new mower arrived two days before the 25% sale so I contacted them and they agreed to honour the reduced price. Excellent service every time I use them and great products

THEPOWERSITE ããã®åç
Bought 5 in 1 power tool from Hyundai
Bought 5 in 1 power tool from Hyundai. Great piece of kit. Quite heavy but worth it for the price. The after sales people were fantastic help. A big thank you to Paul and Soureshna. Excellent service.

THEPOWERSITE ããã®åç
Hyundai Petrol Roller LawnmowerâŠ
Hyundai Petrol Roller Lawnmower HYM430SPER
Late delivery and package damaged on arrival. Packaging poor.
Contact with Hyundai Power products was reasonable and Soureshna Nabobsing (GENPOWER) sorted the spare parts quite quickly. Craig Wiles also did his best to facilitate delivery and offered to help with spare parts. The machine has an electric start which is good the back roller drives the machine efficiently and leaves stripes. Assembly was okay but could be improved by adding witness marks to the handles so they are fitted as designed. The serial number could be somewhat made clearer. Grass box is too small for this machine. Otherwise it is a good piece of kit.

THEPOWERSITE ããã®åç
Excellent product! Great customer service!
Great delivery times - swift transaction. Super customer service. I was notified that the order had been received and informed when the delivery was likely given I needed the product asap and there was no option to select an earlier delivery. It arrived within 48 hours so I was delighted.

THEPOWERSITE ããã®åç
Thank you Banazeer! Excellent Customer service!
Excellent Customer service from order to product knowledge and delivery! Banazeer is a real asset to the team! Thanks so much!

THEPOWERSITE ããã®åç
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