Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
企業が回答しました
所在地
所在地を変更Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... もっと見る
企業が回答しました
Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
企業が回答しました
Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
企業が回答しました
企業情報
Three UK - 3Store Bou'm'th (Castlepoint) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, 英国
- 01202527387
4.9
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great customer service
Great customer service online and in store. They were super helpful explaining and setting up my new home broadband hub. Abu and David!
2025年11月7日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Assistant Abdu helped solve the closing…
Assistant Abdu helped solve the closing of my fathers broadband account. He was very helpful and great customer service
2025年11月7日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service from Abdu with your father's account closure. We're sad that he has cancelled, but appreciate you taking the time to share this with us. -Michael
Ross at the Castlepoint branch sorted…
Ross at the Castlepoint branch sorted out my wife’s phone and also set me up on a cheaper package than what I was already on. Very happy with the service
2025年11月6日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hi Nick, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
David was very patient and gave me all…
David was very patient and gave me all the information I needed.
2025年11月6日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Shanta. We really do appreciate you taking the time to send this over! Well done David 🎉 -Jade
Was helped again today by Ross who is…
Was helped again today by Ross who is the kindest and most patient person I have ever met in a 3 store. Nothing is ever too much trouble. I also observe this as he helps others. It makes such a difference when technology is overwhelming for people like me!! Thank you
2025年11月6日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Sian. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
That's great that you had a satisfying conversation with Abu, Mohammed :) Thank you for writing a 5 star review -Scott
Drew
Drew, fantastic guy and great help. Explained, answered all my questions and solved my phone problems.
Also discussed new contracts available
2025年11月5日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Gail. We really do appreciate you taking the time to send this over! Well done Drew 🎉 -Jade
Ross was very helpful and got me sorted…
Ross was very helpful and got me sorted for what I need for now. Lovely guy!
2025年11月4日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Stanley. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Aross is a kind and tall to me friendly.
2025年11月4日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for your feedback, Razia, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Chloe. We really do appreciate you taking the time to send this over! Well done Abu and David 🎉 -Jade
Fantastic
Highly recommend the staff are amazing and was super helpful totally recommend
2025年11月4日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Danielle. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Ros was great as usual
Ros was great as usual ! Superb customer service . Patient , thorough.
2025年11月3日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hello Peter, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Abu was amazing Very knowledgeable
Abu was amazing Very knowledgeable, and extremely helpful
2025年11月3日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Sharona. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Thanks for this amazing 5⭐ review, Daniel. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ross and David were very helpful and…
Ross and David were very helpful and attentive. Great experience, thank you.
2025年11月1日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Abu was very helpful today sorting out…
Abu was very helpful today sorting out my sim contract.
2025年10月31日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Drew was Brilliant when I upgraded an…
Drew was Brilliant when I upgraded an A10 to an A17 yesterday - 1st November.
VERY patient with the process for transferring my data to new phone and kept me in the loop on what he was doing.
2025年11月1日
自発的なレビュー
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Three UK - 3Store Bou'm'th (Castlepoint) からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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