Three UK - 3Store Bracknell レビュー 

108
•
TrustScore 5段階評価の5

4.9

48 High Street, Bracknell, RG12 1LL Bracknell, South, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Martin was extremely helpful in sorting out the issues I had with my phone. Whenever I have needed to visit the store he has always been very helpful and polite An asset to the company

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5つ星のうち5の評価

I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... もっと見る

企業が回答しました

5つ星のうち5の評価

Martin told me to leave a five star review or he would double my monthly contract so here I am 🤣. Brilliant help in organising and sorting out my SIM cards! Knowledgeable and much less stressful tha... もっと見る

企業が回答しました

5つ星のうち5の評価

Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Bracknell について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 48 High Street, Bracknell, RG12 1LL, Bracknell, South, 英国

  • 01344303703

4.9

優良

TrustScore 5段階評価の5

108件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(108)

過去12か月のレビュー数: 34,024件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was helped by Martin who undid the…

I was helped by Martin who undid the mess I made online 🤣 . Quick process and no pushy hard sell but showed me any offers I might be interested in and moved quickly on if I opted not to have them. Good experience.

2025年12月22日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Bravo, Lee! 🎊 We're overjoyed to hear that Martin delivered such an exceptional experience. Thank you so much for the 5 ⭐ review! -Suhaas

5つ星のうち5の評価

Bracknell Team. Amazing

What an absolutely super team you have in your Bracknell Branch.
I simply cannot thank them enough for their time, attention, and kind patience taken with me today.
I have been so stressed and anxious recently trying to fathom out what I am paying for, since making some changes to my phone and dongle accounts at another Three Branch.
The staff in Bracknell were knowledgeable, professional, and really went into great depth to look at my accounts and resolve things for me.
Thank you to all 4 members of the team today, especially Conor, Francine, another lovely young lady, whose name I didn’t get, and the manager. They were all brilliant, but Conor was totally amazing.

2025年12月20日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

5つ星のうち5の評価

Noor was an amazing at her job she had…

Noor was an amazing at her job she had tremendous knowledge on products and very helpful. I am very happy with my visit at the store.

2025年12月14日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

This is what we like to hear, Akash! Thanks for taking the time to share your experience with us 😊 -Jade

5つ星のうち5の評価

Noor is the best!!

I dealt with Noor today for my new phone upgrade and she was pleasure to deal with from start to finish.
Totally catered to me with my ADHDwhich I struggle with massively.
I would not go anywhere else now.
This girl is an asset to the company.
Five star customer service.
Thank you so very much.

2025年12月7日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hey.

Thanks! Your review is really appreciated. -Pete

5つ星のうち5の評価

I just wanted to say thank you to Noor

I just wanted to say thank you to Noor, she was great in assisting me with upgrading my accounts, very time efficient and explained everything very well to me.

2025年12月7日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

5つ星のうち5の評価

Martin was very friendly and helpful…

Martin was very friendly and helpful and answered all my questions.

2025年12月5日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for this amazing 5⭐ review, Mandy. We really appreciate you taking the time to send this over to us! Great work Martin 🎉 -Jade

5つ星のうち5の評価

Great service again.

Great service again.
Contract renewed at a better price.
Very happy with Three @Bracknell.
Thankyou.

2025年12月3日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

We totally appreciate your 5* review - Have a nice day -Maxine

5つ星のうち5の評価

Martin was so helpful and got me set up…

Martin was so helpful and got me set up straight away when I’ve been struggling switching over for the past couple weeks - thank you so much!

2025年12月3日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for your feedback, Joy, and it's lovely to hear that you enjoyed great customer service from Martin with your switch. We're delighted to welcome you to Three, and appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

cancelling my account

Came into Bracknell store to cancel my account as I no longer able to use it. The assistant manager was really helpful and took all the stress out of cancelling this for me. Thank you and hopefully see your again Kim 😊

2025年12月3日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for this amazing 5⭐ review, Kim. We're sad to hear that you've left us, but we appreciate you taking the time to send this over to us! Great work Kim 🎉 -Jade

5つ星のうち5の評価

Your staff are a credit to the Three shop.

The manager Steve was so helpful and patient. I even had to go back to the shop the next day for another problem and he sorted it out in about 10 minutes.
If there were 10 stars to say how grateful I am, I would be happy to press them.
Mrs Eleanor Page.

2025年11月27日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Aww, thank you so much, Eleanor. That's a wonderful review for Steve, we are thrilled that he was able to help you each time you visited. We appreciate you :) -Scott

5つ星のうち5の評価

Excellent customer service always - thank you

Martin and Steve taking the time to fully understand my situation and always making the best plan for my needs.
Excellent customer service always - thank you

2025年11月26日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

We're thrilled that Martin and Steve were considerate when helping arrange the best plan for you, Jenni :) -Scott

5つ星のうち5の評価

Steve the store manager helped us today…

Steve the store manager helped us today sort out several things. He were very professional, helpful and upgraded is many more cost-effective deals. Highly recommend the Bracknell branch.

2025年11月26日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for your feedback, Phil, and it's lovely to hear that you enjoyed great customer service. from Steve during your store visit. We hope you enjoy the upgrade, and appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

I recently lost my SIM card and Noor…

I recently lost my SIM card and Noor was amazing in helping me get a duplicate. She made the whole process quick and stress-free, explaining everything clearly and making sure I was sorted as fast as possible. Fantastic service — thank you, Noor!

2025年11月23日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

5つ星のうち5の評価

Professional and kind service

I was at the Three Blacknell Office to establish a mobile for myself and switch my husband mobile to Three. There were very professional and kind service so that we could manage all our requirements sorted easily and smoothly

2025年11月18日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

5つ星のうち5の評価

Excellent service STEVE WAS VERY…

Excellent service STEVE WAS VERY HELPFUL THIS MORNING outstanding service

2025年11月15日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

5つ星のうち5の評価

Really fantastic customer service

Really fantastic customer service - very helpful and easy process. Thank you Andrea!

2025年11月8日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

5つ星のうち5の評価

The process was smooth

The process was smooth. The customer was very helpful and knows her work

2025年11月7日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for your feedback, Yohanna, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

5つ星のうち5の評価

Always helpful

Martin was as helpful as ever. All the staff give you a warm welcome and are helpful and knowledgeable

2025年11月6日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for this amazing 5⭐ review, Emma. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

5つ星のうち5の評価

Great friendly efficient service

Great friendly efficient service, no need to shop around for a better deal
Martin, a fantastic manager.

2025年11月3日
自発的なレビュー
Three UK - 3Store Bracknell ロゴ

Three UK - 3Store Bracknell からの回答

Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

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