Rahat was fantastic in helping us understand the various packages, and was also very helpful in providing clarity to our various queries. She was kind, warm and made the whole experience feel like as... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was served by Stacy, and I must say she was extremely efficient, helpful, and had excellent people skills. She arranged my new contract within just 10 minutes, which was a much better experience th... もっと見る
企業が回答しました
Rahat at the Cambridge branch was incredibly helpful in advising how to diagnose the issue with my child's phone today. They then helped pick the most appropriate contract and were incredibly patient... もっと見る
企業が回答しました
Rahat found is a fabulous contract deal, meeting all of our needs. She helped us with a phone problem too. She couldn't have been nicer and was very professional too.
企業が回答しました
企業情報
Three UK - 3Store Cambridge (Grd Arcade) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
16 Grand Arcade, CB2 3BJ, Cambridge, Midlands, 英国
- 01223305681
4.9
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Aamir was a great help with sorting out…
Aamir was a great help with sorting out my contracts
2026年4月10日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Janice, we’re glad to hear Aamir was able to give you such helpful support with your contracts. It’s great to know the experience was made easier for you. 🥰 -Prabhjeet
Excellent service
Excellent service. Very professional and very helpful. Name of advisor Shihab
2026年4月2日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
David, what a lovely 5⭐ rating! We’re really glad to hear that Shihab gave you such great support. We want every customer to feel this happy with our service. -Ayesha
We have been that store and violet was…
We have been that store and violet was great they were really helpful and solve our problem really quick thank you again
2026年4月1日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thanks so much, Daniel! We’re thrilled to hear how brilliantly Violet looked after you. Her quick thinking and dedication to getting everything sorted clearly made a big difference. It’s fantastic to know the team left such a strong impression. We really appreciate you sharing this. -Manavata
Shihab was very helpful and…
Shihab was very helpful and professional
Great customer service and friendly. He helped me transfer my data and go through the new phone features.
2026年4月1日
自発的なレビュー
Really helpful and nice to explained…
Really helpful and nice to explained everything Stacy
2026年4月1日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Kieran, that’s marvelous! A big shoutout to Stacy for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Michael is the best
Michael is the best. Very helpful and knowledgeable. Great experience
2026年3月30日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Danuta, we’re delighted Michael’s care and professionalism made everything feel effortless. Thank you for sharing your experience, and wishing you a wonderful day. -Suhaas
Fantastic service from Michal!
2026年3月30日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Tao, we’re thrilled that Michal delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thank you, Tom. It’s great to hear that your visit to the Cambridge branch left such a strong impression. We’re delighted to know the support you received made things clear and straightforward. -Manavata
Helpful Michai
Michai was very helpful and explained everything to me in a very patient and friendly way. I would absolutely recommend him to all. This world definitely needs more Michai's.
2026年3月27日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Yay, Jane 🎉 Your kind words and 5⭐ review mean a lot to us. We’re delighted to hear that Michai made you feel comfortable and well supported with a patient, friendly approach. Your recommendation is our greatest compliment ❤️ -Arvind
Hao is very professional and very welcome
2026年3月26日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Creating smiles and delight is what we’re proud to bring to our customers every day, Mildred. Hao made it happen beautifully. Enjoy the rest of your day! -Ashifa
Really helpful in store setting up a new iphone.
I have had a new iphone for about a month now but have had trouble getting everything transferred to my new one. Violet helped me in store move everything over to my new phone which saved me a lot of trouble and stress!!
2026年3月24日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thanks for taking the time to leave this lovely review, Charles! We’re so glad Violet could help you get everything set up on your new device without the hassle. 🙌 -Veronica
Thank you Stacey and Jake I’m really…
Thank you Stacey and Jake I’m really happy with your service sheldon
2026年3月22日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Stacey and Jake, and we can’t wait to welcome you back soon, Sheldon! 😉 -Kashish
Michal was brilliant
Michal was brilliant. Spent lots of time sorting my phone, updating and explaining everything carefully and clearly.
2026年3月17日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Chris, we're thrilled to hear this! 💙 Michal made everything smooth and hassle‑free with your phone. Thanks for sharing your experience! -Neha
Friendly
Friendly, knowledgeable and amazing!! Sorted my phone and answered all my questions!
2026年3月17日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
✨ Thanks so much for sharing this lovely feedback! We’re really glad our team could get everything sorted and answer your questions. 😊 It’s great to know you had such a positive experience with us. 🙌📱🌟 -Shivam
My phone was broken
My phone was broken. Hao was very efficient and professional. She sorted the new phone and make sure it all works well.
2026年3月11日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hello Vince, we’re delighted to know Hao made the process smooth and ensured everything was set up perfectly on your new device. Your appreciation means a lot 🥰 -Neha
Hao helped me getting anew phone with…
Hao helped me getting anew phone with the best deal and service. Thank you very much
2026年3月10日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Jillian, thanks for sharing. Great to hear Hao helped you pick a new phone, found the right deal, and looked after you well. -Kishan
Stacy was very helpful taking me…
Stacy was very helpful taking me through the various phone options and plans until we found one which suited, very happy with the service.
2026年3月7日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
James, your words made our day! Stacy went above and beyond to make things simple and ensure you walked away with the best choice. Here’s to creating more moments together! -Ashifa
Mr michal is so kind and more helpful
2026年3月4日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Yay, Vivekanandan! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Michal is truly awesome! 😎 -Kashish
Had a pleasant surprise as the staff…
Had a pleasant surprise as the staff who served me was excellent.
Michal was very helpful, great communication skills and was excellent at his job.
He knew how to approach his client. Technology is not my cup of tea,
However Michal made it look easy.
Thankyou for being an outstanding member of staff. Please continue to be who you are.
2026年3月3日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Dr Aully, that's brilliant. We're thrilled that Michal could talk you through the techy business, and make you feel assured and comfortable with the answers to your queries. Thanks for taking the time to write this review. Have a great day :) -Scott
Hao was incredibly patient and helpful
Hao was incredibly patient and helpful. I cannot thank her enough for helping me understand and sort out my accounts.
I will always recommend Three and especially Hao.
2026年2月26日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Absolutely fabulous, Patricia! We’re glad Hao was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
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