I was served by Stacy, and I must say she was extremely efficient, helpful, and had excellent people skills. She arranged my new contract within just 10 minutes, which was a much better experience th... もっと見る
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Went into store this afternoon as I had just had my phone stolen by pickpockets. Stacy helped me transfer my number over to a new SIM card and also set up a new handset contract for me as my old plan... もっと見る
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Hao is superstar!!! I have been with Three customers for years and always get good services. However Hao is absolutely on different level of excellent customer service. She made the transaction so... もっと見る
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Stacy in the Cambridge store was outstanding. She really went above and beyond in helping deal with a very confusing and irritating problem with my contract I’ve had over several years. She gave a mil... もっと見る
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企業情報
Three UK - 3Store Cambridge (Grd Arcade) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
16 Grand Arcade, CB2 3BJ, Cambridge, Midlands, 英国
- 01223305681
4.9
優良
154件のレビュー
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Hao was very helpful and effective
Hao was very helpful and effective. She helped me getting 2 new phones very quick. Thanks a lot
2026年2月7日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
It’s great to hear Hao’s support made everything smooth and efficient, Nirmalarajan. We hope you have a wonderful day! 😊 -Suhaas
We come into three to add another WiFi…
We come into three to add another WiFi box on our account and ended up transferring our SIM card onto three ! We had so much help and very happy with our experience
2026年2月6日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thanks for sharing your lovely experience, Latisha 😊 We're glad our team could support you during your visit and leave you happy with your new setup. Have a brilliant day 🌟 -Arvind
Obsługa była absolutnie wspaniała
Obsługa była absolutnie wspaniała.
Michal okazał ogromną życzliwość, cierpliwość i zaangażowanie.
Od pierwszej chwili czułam się mile widziana i potraktowana z prawdziwą troską. Takie podejście naprawdę robi różnicę i sprawia,że chce się wracać. Dziękuję z całego serca za tak piękną
obsługę.
Skorzystałam już z trzech ofert przygotowanych przez Michala i z pełnym przekonaniem mogę go godnie polecić. Profesjonalizm,rzetelność i podejście do klienta są naprawdę na najwyższym poziomie.
Michal w idealny sposób potrafi dotrzeć do klienta jeśli coś jest niejasne,wszystko świetnie i cierpliwie tłumaczy,co w dzisiejszych czasach jest prawdziwą rzadkością.
Wychodzi się z uśmiechem na twarzy,mając pełną wiedzę i jasność co do tego,co jest oferowane.
Z całego serca Dziękuję za tak profesjonalne,a jednocześnie bardzo ludzkie podejście.
Michal Dba o potrzeby klienta jest rzetelny,profesjonalny dokładny,a przede wszystkim godny zaufania z jakimkolwiek problemem przyjdziesz zawsze pomoże i rozwiąże go z należytą dokładnością, starannością i uwagą z odpowiednią dbałością o szczegóły nie pomijając niczego.
Zdecydowanie polecam Michala takich osób naprawdę nam potrzeba z ogromną przyjemnością go rekomenduję 🙂
2026年1月27日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
You've just made our day ✨ A huge shoutout to Gui for delivering such clarity and care. Thank you for sharing your experience, Stephen 😊 -Arvind
Great customer service from Michal!!!
I purchased today a new mobile phone from the shop in Cambridge. I am always dreading changing my mobile device as I am aware how tedious setting up a new device could be. Michal has been great from the first moment he approached us. His knowledge is soo vast and helped tremendously to set up my new phone. He was very patient and calm, went above and beyond everyone else I have met before in any Three branch so far!!! He is a great employer and the branch in Grand Arcade is very lucky to have him! I take this opportunity to thank him again for all his help and support today! I wish him all the best!
2026年2月3日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Wow, what a fantastic 5⭐ review, Teo!
We really appreciate you taking the time to send over such a lovely experience with Michal. Makes our day hearing this 🥰 -Jade
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi there, thank you for the lovely 5 ⭐ review, we’re thrilled to hear that the support you received made such a positive impact 😊 -Arvind
Shihab was great
Shihab was great. Offered good advice and found the best offers for me.
2026年1月31日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey.
Thank you. We really appreciate your review. -Pete
Bylam w serwisie THREE 20 stycznia…
I visited the THREE service center on January 20, 2026, and I was very pleased to meet Michal. I could count on a conversation in Polish, without stress or a language barrier. A professional conversation in a pleasant, friendly atmosphere. A very professional service, a phone tailored to my needs. I asked about my needs and the scope of tasks the phone model should fulfill. Professional advice, a clear offer, and comprehensive assistance in using my newly purchased phone.
2026年1月20日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Bogusława, your words about Michal highlight how genuine expertise can transform an experience. 💫 You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. May every moment with your new device bring joy. 🎉 -Ashifa
Actually the agent quite helped me…
Actually the agent quite helped me through the procedures
2026年1月29日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Sobhan. We’re delighted to hear our agent was able to guide you smoothly through the procedures and make things easier for you. We truly appreciate your support. 😊 -Prabhjeet
It's Good experience with Plans and…
It's Good experience with Plans and Good guidance from your Colleague.Main I would say Michal is treating to the customer It is too good
2026年1月29日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Naveen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Jellie, we’re thrilled to hear you had such a wonderful experience with Hao. Five ⭐ never felt so rewarding! 🎊 Wishing you a fantastic day ahead! -Manavata
Very helpful and patient
2026年1月28日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Sharon! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Natalia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hey Maryam, that’s so heartwarming! 💖 We’re overjoyed you marked your happiness with a glowing 5 ⭐ -Ashifa
Shihab was super friendly and helpful
Shihab was super friendly and helpful! Help me set up my new SIM card and even retain my number. Awesome service!!
2026年1月26日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Ethan, thanks for sharing this. We’re glad you were able to keep your number and get the SIM set up successfully. Great to hear Shihab made such a positive difference during the process. -Neha
Awesome Great Talent and Knowledge
2026年1月26日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Your kind words mean a lot 💜 We’re delighted you had such a great experience with our team! -Shivam
Michael was exceptionally helpful
Michael was exceptionally helpful, explaining things very patiently and dealt with all my questions in a very professional and down to earth way. I was so happy that I met him today I came into the store. Thank you very, Michael.
2026年1月26日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Roselyn, it’s amazing to hear that about Michael! We’re so happy he made your store visit joyful. Big smiles all around! 😄 -Ayesha
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Hi Hadis, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Shihab was excellent and really helpful…
Shihab was excellent and really helpful in store with helping me cancel a contract . Great service and very friendly
2026年1月17日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) からの回答
Thanks a ton, Emma! Top tier service is exactly what we aim for. Shihab really knows how to make things simple, and it’s wonderful that it worked out so well for you. Thanks for sharing such a sweet experience! ☺️ -Kashish
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