Three UK - 3Store Tunbridge Wells レビュー 

114
•
TrustScore 5段階評価の5

4.9

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB

•

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5つ星のうち5の評価

Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.

企業が回答しました

5つ星のうち4の評価

Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... もっと見る

企業が回答しました

5つ星のうち5の評価

Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... もっと見る

企業が回答しました

5つ星のうち5の評価

Joe went out of his way to assist with getting a new SIM card for my son's phone. As I could not order one online because of a change of email address , name and address, I was advised by Three to go... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Tunbridge Wells について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, 英国

  • 01892517272

4.9

優良

TrustScore 5段階評価の5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(114)

過去12か月のレビュー数: 33,970件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Joe was fantastic

Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.

2026年10月16日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

What a lovely shout‑out, John 💫 Joe took the time to tailor everything around you and made sure nothing was left to chance 🌟

- Three Social Media Team

5つ星のうち5の評価

Joe explained everything clearly and…

Joe explained everything clearly and got me 2 great deals...

2026年10月14日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hey Stewart, you've just made our day. What a fantastic shout-out for Joe. We're delighted he took the time to explain everything clearly and helped you secure not one, but two great deals. Thanks for sharing such wonderful feedback.
Three Social Media Team

5つ星のうち5の評価

10/10 service from joe extremely…

10/10 service from joe extremely helpful in setting up my new phone and broadband highky recommend

2026年10月4日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hey Jannice, that's brilliant! We're pleased to know that Joe delivered such positive and supportive service. We truly appreciate your recommendation. 😊- Three Social Media Team.

5つ星のうち5の評価

Joe was very knowledgeable and made…

Joe was very knowledgeable and made getting broadband very quick and easy

2026年10月3日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

That's impressive, Karina 🎯 Joe's expertise made getting your broadband sorted a breeze 🌟

- Three Social Media Team

5つ星のうち5の評価

I had an issue with a corrupt app on my…

I had an issue with a corrupt app on my phone which changed everything and was helped by a member of staff called Joe. He was really helpful and fixed the problem. Thank you and keep up the good work

2026年9月30日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hey Steve, thank you for taking the time to leave us an amazing 5⭐ review! 😊 It's fantastic to know that Joe's knowledge, dedication, and customer-focused approach helped resolve the issue and made your experience a positive one.-Three Social Media Team.

5つ星のうち5の評価

Joe and Sam were extremely helpful

Joe and Sam were extremely helpful, polite, informative and got a better deal than I anticipated. Joe completed the contract and went through everything efficiently and politely. I found the store excellent with their customer service.

2026年9月11日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Jacqueline, thank you so much for the fantastic review! We're thrilled to hear Joe and Sam went above and beyond to get you a great deal. 😇 - Three Social Media Team

5つ星のうち5の評価

Samuel

Sam, was very helpful really pleased with the service from three.

2026年9月11日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Thank you for your feedback, Waywood! It’s great to hear that Samuel provided exceptional support. ✨ — Three Social Media Team

5つ星のうち5の評価

More to come on my story but for now

More to come on my story but for now, I was looked after by Joe in Tunbridge Wells, hence the 5 stars. If 20 we're available, I'd have selected that!

2026年9月8日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hey there, we're glad to hear Joe took such great care of you during your visit to our Tunbridge Wells store. Thank you for the feedback. 😊💚
-Three Social Media team.

5つ星のうち5の評価

Samuel was the most helpful gent

Samuel was the most helpful gent. He was able to suggest some excellent solutions for my son’s first phone and made some great improvements and suggestions with my existing contracts. Absolute 5* service.

2026年8月30日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Amazing, Nick. We're thrilled to hear that Samuel was able to help you find the right setup for your son's first phone and optimize your existing contracts. Thank you for sharing this! ☺️ - Three Social Media Team

5つ星のうち5の評価

Koray

Have a nice experience with him

2026年8月30日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Nikhil, thank you for taking the time to leave a review. We're delighted to know you had an enjoyable experience with Koray.

Three Social Media Team

5つ星のうち5の評価

Koray

Koray , he is nice sales man , given me good deal of three ,
I like his communication skills and friendly and positive behaviour

2026年8月30日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hey Prabhat, we're glad to hear Koray was able to help you find a deal that suited your needs. Thank you for the feedback. 😊💚
-Three Social Media Team.

5つ星のうち5の評価

Koray in the T.Wells store was very…

Koray in the T.Wells store was very helpful. Great service and very patient.

2026年8月29日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Jason, thank you for sharing your feedback. We're pleased to hear Koray at our T.Wells store made such a positive impression. Delivering attentive support is what we aim for, so it's wonderful to know you were well looked after. Have a lovely day. 💜

Three Social Media Team

5つ星のうち5の評価

Joe was great and extremely helpful

Joe was great and extremely helpful, nothing was to much and we got everything we need.

2026年8月28日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

That’s brilliant, Lee 🌟 We're glad Joe's attentive approach ensured everything was taken care of and nothing was overlooked 💙

- Three Social Media Team

5つ星のうち5の評価

I had excellent service from Joe

I had excellent service from Joe. Knowledgeable patient and friendly. Very appreciative.
Lance

2026年8月25日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Lance, thanks for the wonderful feedback. We are delighted to hear that Joe delivered exceptional assistance and created a smooth experience for you.
— Three Social Media Team

5つ星のうち5の評価

Really quick and informative service

Really quick and informative service. Helped me super professionally and really positively

2026年8月24日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Georgia, thank you for sharing such kind words! It's fantastic to hear that our team made your experience smooth and helpful.
– Three Social Media Team

5つ星のうち5の評価

Excellent service today from Samuel

Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!

2026年8月22日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Thank you for sharing your experience! We’re delighted to hear that Samuel was so helpful, made such a positive impression, and played a part in your decision to join us. 😊
-Three Social Media Team.

5つ星のうち5の評価

Sam was a great help setting up 4…

Sam was a great help setting up 4 phones for our family, very helpful and friendly, 100% recommend

2026年8月16日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Superb, Alan. It's wonderful to know Sam made transitioning your household over to our network such a smooth experience. Thank you for choosing us! - Three Social Media Team

5つ星のうち5の評価

Sam was amazing

Sam was amazing, he really took his time to explain and use devices as an example. He is an absolute asset to the three team. He really knows his stuff.

2026年8月9日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Phoebe,
We really appreciate your feedback. It’s fantastic to hear Sam’s knowledge and patience helped you feel confident with your devices.
– Three Social Media Team

5つ星のうち5の評価

excellent customer service

excellent customer service. Samuel was very informative and knowledgable and extremely helpful. Good value for money.

2026年8月8日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi Sarah,
Thank you for your lovely feedback. We’re delighted to hear Samuel provided clear, knowledgeable support and helped you feel confident with your choice. We’re glad you found great value too.
– Three Social Media Team

5つ星のうち5の評価

Joe was very helpful sorting out the…

Joe was very helpful sorting out the issues I was having on my phone as well as reducing my monthly payments by sorting me out a great sim deal.

2026年8月8日
自発的なレビュー
Three UK - 3Store Tunbridge Wells ロゴ

Three UK - 3Store Tunbridge Wells からの回答

Hi William, thanks for your brilliant feedback. We’re glad to know that Joe provided outstanding support, resolved the issues on your device, and helped you secure a great cost effective monthly plan that fits you perfectly.
– Three Social Media Team

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