Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... もっと見る
企業が回答しました
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... もっと見る
企業が回答しました
Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!
企業が回答しました
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dealt with by Samuel. Excellent technical advice, worked hard to find the best contract for the multiple devices I use.

Three UK - 3Store Tunbridge Wells からの回答
Joe was very helpful and found me a plan to suit my needs. Some great student deals as well!

Three UK - 3Store Tunbridge Wells からの回答
Koray is an amazing guy who sort everything quickly and easily!!
Im more than glad

Three UK - 3Store Tunbridge Wells からの回答
Joe was really fantastic, helped me alot in cancelling my 2 year contract as there was a misunderstanding. But he sorted it, I'm very happy now 😁😁

Three UK - 3Store Tunbridge Wells からの回答
Joseph he help me a lot and he was very friendly.
He gives solution to issue

Three UK - 3Store Tunbridge Wells からの回答
Samuel was very helpful, no nonsense info. Very knowledgeable

Three UK - 3Store Tunbridge Wells からの回答
Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.

Three UK - 3Store Tunbridge Wells からの回答
Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had

Three UK - 3Store Tunbridge Wells からの回答
We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.

Three UK - 3Store Tunbridge Wells からの回答
Samual was very professional and a great service to my needs.

Three UK - 3Store Tunbridge Wells からの回答
Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

Three UK - 3Store Tunbridge Wells からの回答
Samuel was very helpful and got me all sorted with my iPhone 17 pro max

Three UK - 3Store Tunbridge Wells からの回答
Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

Three UK - 3Store Tunbridge Wells からの回答
They were really helpful and explained well and upgraded my phone for me . Always helpful .

Three UK - 3Store Tunbridge Wells からの回答
Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

Three UK - 3Store Tunbridge Wells からの回答
Fantastic Customer Advisor (Tunbridge Wells) from Koray!
I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.
Thank you, Koray—you were fantastic!

Three UK - 3Store Tunbridge Wells からの回答
Koray was excellent supporting me to purchase a new phone and transfer my number.

Three UK - 3Store Tunbridge Wells からの回答
I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.
The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.
Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.
Would absolutely recommend.

Three UK - 3Store Tunbridge Wells からの回答
Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

Three UK - 3Store Tunbridge Wells からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。