Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
企業が回答しました
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
企業が回答しました
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
企業が回答しました
企業情報
Three UK - 3Store York について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
13 Coney Street, YO1 9QL, York, North, 英国
- 01904674773
4.9
優良
392件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Totally fabulous Remi was first class
Totally fabulous Remi was first class, patience of a saint, saved me money and dealt efficiently with h my very complicated problem. I totally trust her and will be loyal to her because of her.
2026年10月6日
自発的なレビュー
Three UK - 3Store York からの回答
Hey there! Thanks for your feedback, Remi always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Very helpful
Very helpful. Understood our problem and was very good at resolving it. Thorough and patient.
2026年10月6日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Margaret, thank you for your review. We're delighted to hear your query was resolved successfully and that you had such a positive experience throughout.
Three Social Media Team
Been to the 3 store after an issue with…
Been to the 3 store after an issue with my network. Remi was very helpful in explaining the issue and also sorting me with an upgrade. Also thought I'd been hacked but she sorted that too. She was great 10/10 service much better than the call centre. Thank you Remi very happy
2026年10月5日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you so much, Robert, for your lovely feedback! We’re really pleased to hear that Remi was able to help resolve your network issue, sort out your upgrade, and put your mind at ease. Hope you have a lovely day ahead -Three Social Media team
Came into the store and was immediately…
Came into the store and was immediately greeted by John who did his very best to help me but unfortunately was unable to. He was incredibly helpful and gave 5star customer service! Thanks to John I will remain a three customer!
2026年9月24日
自発的なレビュー
Three UK - 3Store York からの回答
Hi there! Thank you so much for taking the time to share this wonderful feedback with us! We're thrilled to hear that John went above and beyond to assist you during your visit. It's fantastic to know that his dedication and positive attitude made such a great impression. 😇 - Three Social Media Team
Remi is the best
Remi is the best! One of the best customer service i ever got. Very smooth process to get a broadband. I had some issues with address but she fixed it right away! Definitely recommend it to everyone
2026年9月21日
自発的なレビュー
Three UK - 3Store York からの回答
Hi there, your fantastic review made our day. 🌟 We are absolutely thrilled to hear about your wonderful experience onboarding with us. We are so glad Remi looked after you and sorted the address issues out immediately. 🎉 - Three Social Media Team
Three UK - 3Store York からの回答
Hi Rachel, thank you for the 5 ⭐ review. It's great to know the support provided brought a swift resolution and a positive experience. — Three Social Media Team
Remi made the process of purchasing a…
Remi made the process of purchasing a new mobile so easy and she explained everything very clearly. Definitely prefer to do this investors than online.
2026年9月18日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you for your kind words! It's great to hear that Remi made choosing your new device simple and seamless for you. ✨ — Three Social Media Team
Three UK - 3Store York からの回答
Hey Jamil, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
If I can give a 0 star
If I can give a 0 star, you give them access to your account. And all they do is allow third party to start deducting your money without your knowledge for things you didn’t subscribe to . They gave access to a gaming company to my account to remove money over a period of 3 months without my knowledge. My bill kept going up and when I called three customer care , all they said was I need to contact the company .
2026年9月17日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Nimah, we're sorry you've had this frustrating experience. You can view details of any charges on your bill via your Three account. As we do not have access to your account on Social Media, you can connect with our contact us team here: https://bit.ly/3C43TKN. They'll be the best place to help you with this. - Three Social Media Team
Alex was ace!
Alex was ace. Sorted everything out for me in less than 10 minutes. Will definitely come in store again if I need any help!
2026年9月16日
自発的なレビュー
Three UK - 3Store York からの回答
Your recommendation speaks volumes, Liam 🌟 Alex's prompt support got everything wrapped up in no time, and we'd be delighted to see you again whenever you need us 💙
- Three Social Media Team
Very helpful staff
Very helpful staff. Especually Remi she found a cheap deal for me and then came back with an even better deal. 10/10
2026年9月15日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Lewis, thanks for the amazing review. We're delighted to hear that Remi provided outstanding assistance and helped you secure the ideal deal that suited your needs perfectly, creating a smooth and positive experience.
– Three Social Media Team
Good experience helpful staff
2026年9月15日
自発的なレビュー
Three UK - 3Store York からの回答
Thanks for sharing this, Courteney. We're delighted to know you had such a positive experience and found the team helpful throughout.
Three Social Media Team
Very helpful and spoken in…
Very helpful and spoken in understanding way. Well done Jon
2026年9月15日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you for your kind words, Gary! We’re thrilled to hear that Jon made such a strong impression. 🌟 — Three Social Media Team
Very helpful
2026年9月15日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Lucy, it’s lovely to know you felt well supported. — Three Social Media Team
Very understanding and helpful
2026年9月15日
自発的なレビュー
Three UK - 3Store York からの回答
Thanks for sharing this, Kevin. We're so pleased the help you received left such a positive impression. Your kind words are greatly appreciated.
Three Social Media Team
Really impressed with the service I…
Really impressed with the service I received every time I came to this store. Can't recommend highly enough
2026年9月14日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Trish, it’s lovely to hear the store team has looked after you so well on each occasion. Thank you for such a strong recommendation. — Three Social Media Team
Remi was brilliant
2026年9月14日
自発的なレビュー
Three UK - 3Store York からの回答
Hey John, we're glad to hear Remi was able to make such a positive impression and provide the support you needed. Thank you for the feedback. 😊💚
-Three Social Media Team.
Tyler was really helpful and friendly…
Tyler was really helpful and friendly and sorted my new upgrade fast and efficiently and answered all my questions!
2026年9月12日
自発的なレビュー
Three UK - 3Store York からの回答
Hey Imogen, you've just made our day. It's wonderful to hear Tyler's friendly support helped make your upgrade quick and straightforward, while taking the time to answer all your questions.
Three Social Media Team
Tyler really helped me set my new phone…
Tyler really helped me set my new phone up. I would have definitely had some sort of brain fart trying to do it on my own. Thank you to Alex who helped originally too. Brilliant customer service thanks lads
2026年9月9日
自発的なレビュー
Three UK - 3Store York からの回答
Love this, Kirsty 💫 We're pleased Tyler got your new phone ready to go, with Alex helping get everything moving. Brilliant praise for both 💙
- Three Social Media Team
Three UK - 3Store York からの回答
Hey Nathaniel, we’re so happy to know you received the best help from us! Thank you for the lovely 5⭐ review :)
— Three Social Media Team
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