Tile Mountain ロゎ
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Tile Mountain レビュヌ 

40,789
•
TrustScore 5段階評䟡の4.5

4.7

フロヌリング斜工請負業者
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Amazing service, but more importantly it's a great product. We weren't sure if it would be good quality however, our floor now looks amazing. Delivery as scheduled and we were constantly informed th... もっず芋る

5぀星のうち5の評䟡

A great company that delivers on time with constant communication. Tiles are exactly as described and of excellent quality. Tiles arrived all intact too. Price was very good. Delivery cost... もっず芋る

5぀星のうち5の評䟡

Absolutely brilliant customer service. I made a mistake when ordering and had the wrong tiles delivered. The driver took them straight back and Kaz (customer service) was great when I phoned to explai... もっず芋る

5぀星のうち5の評䟡

I’ve been dealing with a lovely lady called Karen, she’s been really helpful and answered my emails straight away. I haven’t had to wait around all day like other companies waiting for the answers t... もっず芋る

䌁業情報

  1. フロヌリング斜工請負業者
  2. 济宀リフォヌム業
  3. むンテリア デザむナヌ
  4. キッチン甚品店

Tile Mountain に぀いお

圓該䌁業による蚘述

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

圓該䌁業による蚘述

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(40,789)

過去12か月のレビュヌ数: 3,171件

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5぀星のうち5の評䟡

Excellent Service

I had a fantastic experience with Tile mountain when purchasing tiles for my bathroom. The quality is excellent with a great selection of styles, colours and finishes to choose from. All staff were friendly one staff member Shayan helped me find the perfect tiles, he was patient, professional and genuinely happy to help. The finish result looks amazing and I’ve received so many compliments. I would definitely recommend them to anyone looking for high quality tiles and outstanding customer service.

2026幎5月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Customer Service

I bought tiles for a house which is undergoing complete renovation and unoccupied, meaning I needed sufficient prior notification of the delivery time to be able to ensure someone was there to receive the tiles. Rabia Idrees in Customer Service was extremely helpful in ensuring that the carrier was advised of the circumstances so that the delivery was received at a convenient time. I was worried on ordering initially but Rabia's professional and understanding communications reassured me that it would work - and it did.

2026幎6月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Helpful staff, good quality products


Helpful staff in the shop suggesting ranges of tiles for an Edwardian bathroom. Easy to order samples although only possible to have 2 free samples. Swift next day delivery. Once I’d chosen the tiles it was easy to order through the shop, again really good customer service and there was extra discount because of the quantity of tiles ordered. Excelling service snd quality products.

2026幎6月9日
5぀星のうち1の評䟡

Placed order online said the tiles were


Placed order online said the tiles were in stock for delivery in 2-3 days. 48 hours later received an email to say out of stock and not available for delivery for approx another week. (1stJuly)Was assured that any change I would be notified of further delay. No communication further received. I went on to the website to check back in stock date for my product and noticed it said back in stock 10th July! I called to confirm if this was correct and it was. Lack of promised communication about delays! Cancelled order, very disappointing.

2026幎6月14日
Tile Mountain ロゎ

Tile Mountain からの回答

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with an out-of-stock item. This is not the level of service we aim to provide, and we understand how disappointing this must have been.

We have raised your feedback internally and will use it as an opportunity to review and improve our processes to help prevent this from happening again. Thank you for bringing this to our attention.

Kind regards,
The Tile Mountain Team.

5぀星のうち5の評䟡

Damages sorted swiftly

Easy to order, samples arrived on time and delivery of LVT arrived on time. We did have two packs damaged however it was dealt with swiftly and fast by Seemab. Damages happen all it matters how you deal with it! I would highly recommend and will use them again.

2026幎6月30日
自発的なレビュヌ

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

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プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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