Tonies UK レビュー 5,298

I don't think it worth the cost far too expensive for what it is

Our Tonie is a great experience for our child, we use it for winding down and hyping up the mood. With English being a second language for him he had greatly improved vocabulary since we started using the Tonie box, it's bearly been a month and i can have full conversations with him.

Great variety of interactive toys. We solidly wish that what is available in the UK tonies store, was also available in the EU stores. headphone jack would be appreciated. These things would complete our experience but overall we are very happy customers.

My grandson loves his new Tonie box and Tonies, that he got from Father Christmas. He is 5 and picks the one he wants to listen to at bedtime. I am reliably informed he now goes to bed much easier and a lot more contently.
I love the choice of Tonie's that are available.

The set-up is a little complicated, going between the device, the website, and the app. But that's likely more of a "me" problem... what with being a moron an'all.

But other than my own inability to follow simple instructions without having a cheeky little Menty B, the actual Tonies Box is great.

Suggestion though: for when the kids go to bed, there should be Tonies for grown-ups... Grownies, if you will. Here are some suggestions
- Zach Bryan: Just plays some of his songs
- Frodo: Plays the Lord of the Rings book
- Christian Grey: Because... yanno... 50 Shades of Storytelling
- Maya Jama: Plays voice clips of the best bits of Love Island
- Jack Black: Just him doing that "a-roobie-doobie-dooo" scat thing he does
- The Vine Logo: Vocal stims for millenials
- Ricky Gervais: Just a full audio recording of his latest stand-up

and while we're on the comedy vibes...
- A little Rob Beckett and Josh Widdicombe: Parenting Hell Podcast, and it updates every time they release a new episode (this would actually be banging...)

Any way, I'm free to come work as a marketer for Tonies. Give me a shout, legends.

Love our tonies! Our one year old enjoys being able to put the tonies on and off and having control over it!

Customer services were fantastic when I had a charging issue. They went above and beyond what was expected and the matter was resolved in the replacement of parts. Couldn't be more of a positive experience. Thank you so much.

Tonies is a fantastic product that makes screen-free entertainment truly fun and engaging for kids. The Toniebox is easy to use, durable, and thoughtfully designed for little hands. The stories, songs, and educational content keep children entertained while also encouraging imagination and learning. It’s wonderful to see kids independently enjoying audio play, and the quality of both the content and the characters is excellent. Highly recommended for families looking for a creative and kid-friendly alternative to screens!

The Toniebox 1 charger stopped working and as I hadn’t owned it for a year, I was given a voucher for a new Toniebox.

It was fantastic customer service!

Daughter tonie box broke, tonies was quick to resolve this issue with in 24hours! Even offered us an upgrade to the tonies 2 free of charge! One happy little girl again.

The idea is great. But it is really hampered by the fact that most of the songs are not genuine/original to the point that it ruins the experience. The songs are mostly poorer quality re-recordings and not the originals from the Disney films.

For a toy that costs so much money I would have expected the genuine songs. Or, it should be clearly advertised that they are not the originals songs. This seems misleading.

Brliant customer who resolved an issue quickly and to a high standard.
Our little boy (almost 3) loves the tonie box, using the characters independently and snuggling down to listen to a story or 5.

Had a tonies box since they came out lasted 7 ish years (and still going strong) my daughter wants one so got the newer version. It’s got to be better right? WRONG! First one broke didn’t connect, second one restarted over and over 15 times before connecting and our third (yes THIRD) replacement now doesn’t turn on at all 😒 messaged on the 28th of DECEMBER and have still heard nothing 😠 at this point take the £600 worth of tonies back so I can go get something that actually works from elsewhere

Edited to add I contacted in the 28th of December and then have since contacted again so not sure how a third time will help 🫣

Unfortunately after using this product many times and I am now left really disappointed.
I bought some headphones as a Christmas present on the 1st December. I had received an email to say there was a delay (fair) and I was assured my order would arrive for Christmas. Fast forward to mid Feb and several attempts of emails without no response to customer service, I am still without a refund or the product I ordered.
Very disappointed!

My older child has a Toniebox and has had it for almost 2 years now. Never had any issues and he loves it. I bought one for my younger child in September. The first box they sent me was broken and wouldn’t hold charge. I returned this for a replacement. When the replacement arrived, the charger didn’t work. I had a lot of back and forth with customer service where they tried to get me to reset the box, etc. even though I knew it was the charger as I was able to charge the box on my other child’s charging station no problem. After weeks of back and forth they finally agreed to send a replacement charger. Despite having my order number, the charger that arrived was for the Toniebox 2. Eventually, after more emails, they sent the correct charging station. The new charging station also doesn’t work and has to be wedged up for it to connect to the Toniebox which isn’t safe, so I’m still having to use my other child’s charging station and switch the boxes back and forth. This has caused great upset as they are different colours. It’s clear from how many issues there have been with the new ones that they are cutting costs. I loved our first Toniebox and we have around 40 Tonies now but I’d no longer recommend them to anybody.

Helpful customer service team who promptly replaced faulty charger.

My children love their tonie boxes!

Amazing little boy plays with it everyday! We had a problem with our box and I emailed the team they got back to me straight away and sorted it out straight away ! Very happy

We love our Tonie box, and use it daily at bedtime and getting ready in the morning for my daughter to listen to all her favourite characters. We recently had an issue where the Tonie box stopped working. I contacted customer services and the issue was resolved promptly, and we received a replacement within a few days of my emails. Not only is the Tonie box a great product, but tonies customer service is excellent. I’d recommend them to everyone.

Outstanding customer service when our Toniebox2 was totally dead when it was taken out of the box for the first time. Emailed support and immediately received a response and organised a quick replacement of the Toniebox which was duly received within 3 days

Don’t know what the product is like but no customer service, can’t contact company and very unhelpful. Order toniebox 2 along with bag, controller and 3 tonies, sent order through before 12 on the Friday paid for express delivery was expecting it to arrive over the weekend but didn’t so would have thought it would arrive on the Monday tried contacting company but all that happened was my express delivery payment refunded, no information given or sent, arrived to late for granddaughter birthday so very disappointed and a upset granddaughter, will think and probably not order anything through company again. Extremely disappointed.

My kids have been using Toniebox for a while now. We got it when my oldest was 4, and she's 7 now. All three of my kids love their Tonieboxes and use them constantly, listening to audiobooks, music, nursery rhymes, and their absolute favorite, "Today with Tonies."

We had a little problem with Toniebox 2 recently, which upset my 7-year-old, but it was sorted out quickly by a really patient and lovely lady. A new one is on its way! My daughter is so excited for it to get here so she can catch up on "Today with Tonies." And my little toddler can't wait to put on her favorite Ms. Rachel, since she shares her sister's Toniebox!