Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... もっと見る
企業が回答しました
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... もっと見る
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I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... もっと見る
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... もっと見る
企業が回答しました
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne6, SS15 6RW, Basildon, Essex, 英国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 87%に回答しています
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The best customer service I have had. Mia was polite, friendly and professional from the beginning. She kept me updated on the progress with the car. When I went to pick it up they had rectified the fault with the air con, but also identified an additional issue and sorted that as well.
Mia also ensured that the car got a much needed clean. So much so that we walked past it initially and didn't recognise it. A lovely personal touch.
Thank you so much.
Good customer service everyone makes sure you are ok and there are hot drinks and biscuits while you wait.
Ellie mainly dealt with me and was polite and professional.
I received excellent service from the start from your staff member Mia Charters. Mia dealt with me in a most efficient, professional and friendly manner as regards the MOT to my vehicle. She made contact with me during the day informing me as to its progress and again on completion.
I could not have asked for better service. Well done
Ellie came to collect and drop off the car. What a polite, friendly, lovely young lady she is. Excellent service where I couldn’t get to the dealership
Ellie was pleasant and efficient, can't ask for anything else!
I had my second year service for my MG which went smoothly , while I waited for just over an hour, there were refreshments and was looked after by Mia who was friendly,polite and answered my questions 😊 . Other members of staff were accommodating and I felt in good hands. I received a detailed report of my service once it was complete.

Toomey Motor Group - Toomey MG Basildon からの回答
We had Ellis on reception she was brilliant really helpful a credit to mg.

Toomey Motor Group - Toomey MG Basildon からの回答
Ellie and Paul were amazing! They made everything so easy and helped me out as I couldn't get to drop my car off as was unwell.

Toomey Motor Group - Toomey MG Basildon からの回答
Ellie has been super helpful this morning, I didn’t realise I had booked at a different branch and Ellie helped me to be squeezed in at this branch today for my service. Could not fault them! Thank you so much!

Toomey Motor Group - Toomey MG Basildon からの回答

Toomey Motor Group - Toomey MG Basildon からの回答
Excellent service as always from Ellie.
Mr J Jacyna

Toomey Motor Group - Toomey MG Basildon からの回答
Had my car serviced and MOT today. Mia was very helpful and efficient as usual, called to remind me of my appointment too. Pleased with the service I received.

Toomey Motor Group - Toomey MG Basildon からの回答
Had an Appointment to fix a small problem with my sensors
Booked a courtesy car too , was greeted at reception by a charming young lady called Mia , who was very helpful and knowledgeable about my planned works etc
Collected my car later that afternoon and was greeted again ,by the lovely Mia .
Thank you again

Toomey Motor Group - Toomey MG Basildon からの回答
when entering the show room told the sales staff we came to pick up a new car no one seemed to be bothered so just sat and waited for someone to help had to ask again for help a reluctant member of staff then came over and seemed like it was a bit to much trouble for him then told us car was not ready had to wait nearly 2 hours and then they could not supply the car mats we spoke about when buying the car out. The brief on the car was poor. I told him was not happy and was thinking about not going through with the deal which was meet with you can’t do that in all this is the worst car dealership i have ever been to

Toomey Motor Group - Toomey MG Basildon からの回答
I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of my car. The service here is fantastic and a special shout goes out to Mia who is polite, professional and kept me fully informed of all progress. Other car dealers take note please!

Toomey Motor Group - Toomey MG Basildon からの回答
I had an issue with my radio and hopefully after today the fault has been fixed and it was A+ service. Mia on the customer reception desk was a credit to the company.

Toomey Motor Group - Toomey MG Basildon からの回答

Toomey Motor Group - Toomey MG Basildon からの回答
Always polite when coming here for car service. Is a wait. But worth it when u get free coffee!

Toomey Motor Group - Toomey MG Basildon からの回答
My experience today was very good brilliant service by the lovely receptionist Mia couldn’t have been more helpful!

Toomey Motor Group - Toomey MG Basildon からの回答
Easy and efficient service. Mia was friendly and helpful.

Toomey Motor Group - Toomey MG Basildon からの回答
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