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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

No fuss delivery, quick and uneventful :). The product itself is fantastic (trackhat sensor v2), no matter what the lightning conditions are it works out of the box. I almost scratched the IR trackers... もっず芋る

5぀星のうち5の評䟡

A reasonably priced product that works very well. I recommend this to all flight/space sims that don't use VR. Using my new track sensor v2 every time I play Elite Dangerous in all different light... もっず芋る

5぀星のうち2の評䟡

Software didn't show all tabs, so I was not able too see if the TrackHat was actually working. Kudos to the TrackHat team thou. They tried to help as best they could, but looks like my PC is just too... もっず芋る

5぀星のうち5の評䟡

It was a long (timewise) way down to South Africa, but the tracker is here. It works very well, better than my previous 2 models. One small point, if you have glasses on, it becomes a bit jerky turnin... もっず芋る

䌁業情報

  1. ゲヌミング サヌビス プロバむダヌ
  2. コンピュヌタ ハヌドりェア補造業者

圓該䌁業による蚘述

Head and face tracking for PC games and sims. Works with FS2020, Farming Simulator, Truck simulator, Elite Dangerous, War Thunder, Star Citizen, and hundreds more! Check out the Trackhat sensor V2 today! The world's first infrared face tracking camera.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

161件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 66に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(161)

過去12か月のレビュヌ数: 25ä»¶

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5぀星のうち5の評䟡

Perfect!

Fast delivery, easy Install. Keep up the good Work. The tracking is especially awesome, because it doesnt require you to have anything on your head and it works wonderfully. 10/10 would reccomend.

2023幎12月24日
自発的なレビュヌ
5぀星のうち2の評䟡

TrackHat Sensor V2 Fault & Non-Existent Customer Support

I purchased the Trackhat v2 sensor in November. After have some initial success, after less than 2-months the tracking simply locks up and fails to respond.

I had some initial trouble getting hold of TrackHat support but issues have now been ironed out and we're troubleshooting the issue.

Update August 2024:
I've given up with the new Trackhat v2 sensor, even after following support's troubleshooting guidance, it still locks up after a short period of use. I've fallen back to the old TrackHat sensor for now, but will look at upgrading to another product in the future.

2024幎1月10日
自発的なレビュヌ
Trackhat ロゎ

Trackhat からの回答

Hi there Matt, I just double checked our support messaging system and can confirm that no attempt has been made to contact us under your name, or email address. Our support system is fully functional, as you can see from other recent trustpilot reviews confirming prompt replies for helping to get issues like yours resolved. You're welcome to submit a support request at any time to get this fixed.

Update: hello again Matt, as per the previous reply, we remain available and willing to solve this problem if you reach out to us. We cannot help you if you don't let us try!

Regards
James.

5぀星のうち5の評䟡

Trackhat v2

I had the original trackhat and loved it but the new V2 is a real game changer no more having to wear anything on your head plug in camera set up and go.
Also I wear glasses and have had zero issues.
Many thanks to the trackhat team 5 stars ⭐⭐⭐⭐⭐

2023幎12月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Customer Support experience

Bought the head tracker. Had some issues setting it up due to having no experience in the area. Got in contact with customer support and it was sorted rather quickly. Even got an extension on my return window due to my circumstances.

2023幎11月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Problem-solving device!

TackHat has solved a lot of my problems. Without needing anything "attached" to your head to manage the view on board the plane, everything is more fluid and natural. Tested with various simulators, it works perfectly. Thanks, TrackHat!

2023幎11月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Sensor v2

Picked up a Sensor v2. Tends to be a bit fussy regarding which USB port it's plugged into, likely due to power/voltage/current requirements. Works great, though, and I appreciate not having to finagle with a cap.

2023幎11月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent product

Excellent product! Works so much better than the other head tracking product. Customer support is outstanding also. Quick response to my questions.
Trackhat makes my flight sim experience much better. I would definitely try Trackhat.
Greg

2023幎10月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent after sales service

Excellent after sales service. My 2 queries regarding setup were responded too very quickly. Problems were solved thanks to the concise advice given. Would recommend this company and this product.

2023幎10月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Product!

Initially had issues with the first sensor v2 I received but James immediately sent me a new one without hesitation. Fantastic product as well as easy to use software to go with it. Great for DCS and Flight Sim! Really happy with the product!

2023幎9月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Sensor v2 Review

Ordered a Sensor v2 earlier in the year, and had issues which gradually got worse over time (after my initial post) - with it failing to track intermittently. Got in touch with James (trackhat) - who after some basic fault finding agreed to accept it back and arranged a replacement.

Now I have a working version - very good product - tracking very precise with the added benefit a battery or USB powered attachment is no longer required to be headset mounted. Never had any issues with tracking being affected by glasses either - and works in all light levels.

As per my previous post had issues with the tracking software maintaining any changes I made. However - exported my settings to my own 'ini' file which maintains the changes with no issues.

Use with both DCS World and Frontier Elite with no issues.

Recommended.

2023幎8月30日
自発的なレビュヌ

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