Inspire レビュー 

Inspire からの回答

2026年6月26日

We are delighted to hear that Paul was so helpful and took the time to explain everything clearly while helping you find a caravan that suited your family's needs. It's great to know that your experience with Inspire was such a positive one and that Paul made such a lasting impression thank you for your kind feedback

Inspire からの回答

2026年6月19日

We’re delighted to hear that Paul Warrington continues to provide you with such helpful and prompt service. Consistency like this is exactly what we aim for, and it’s great to know your experience has remained positive over time.

Inspire からの回答

2026年6月19日

Thank you for your lovely feedback Alan.

We’re delighted to hear that Paul was able to support you and that you found him professional, knowledgeable, and clear throughout the process. We will be sure to pass your kind comments on to him.

Thank you for your recommendation and for choosing Inspire. We look forward to assisting you again in the future.

Inspire からの回答

2026年6月19日

Hi Charlotte
Thank you for taking the time to share your feedback, and congratulations on your wedding.

We’re sorry to hear that your experience did not meet your expectations. We understand how important it is for gift vouchers to feel simple to use and to reflect the value intended by the giver.

To clarify, our gift vouchers are not directly affiliated with Jet2 Holidays in terms of being sold as Jet2-branded vouchers on our website we do provide full clarity at point of sale the voucher must be used with Inspire directly and not Jet 2 holidays. However, we do partner with Jet2 Holidays, and we are able to book Jet2 Holidays for customers through our team over the phone where available.

Also our vouchers can be used across a wide range of travel providers and holiday options available through our booking system, with pricing and availability based on live supplier rates at the time of booking. This means the options shown online can sometimes differ from those available when speaking directly with our team.

We are a fully licensed travel agent and our prices are competitive, reflecting real-time availability, supplier costs, and any included services or support provided throughout the booking process. However, we appreciate that value for money is subjective, and we are sorry that on this occasion you feel the experience did not reflect the value you expected.

We also understand your comments regarding the booking process. While some bookings do require support over the phone to ensure accuracy and to apply vouchers correctly, we continually review our processes to improve convenience for our customers.

Kindest wishes
Inspire

Inspire からの回答

2026年6月19日

Hi Glen

Thank you for taking the time to share your feedback, and we’re sorry to hear that you feel disappointed with your experience.

We understand your concerns regarding pricing when comparing different providers. As a travel agent, our prices can differ from those offered directly by suppliers such as Hoseasons, as they may include additional services, support, and booking protection, as well as variations in availability and supplier rates at the time of booking.

We are a competitive business and always strive to offer the best available price at the time of booking, based on live pricing and current supplier availability. These rates can change frequently depending on demand and stock at the time of enquiry.

We appreciate that value for money is important, especially when using a gift voucher, and we are sorry that on this occasion the options available did not meet your expectations.

If you would like us to review your booking or look at alternative holiday options for you, our team would be happy to help. Please feel free to contact us directly so we can assist further.

Kindest wishes
Inspire

Inspire からの回答

2026年6月19日

It’s great to hear you’ve booked with Paul multiple times and continue to have such a positive experience.

He’ll be really pleased to know his patience and efficiency have made the process easy and enjoyable for you each time. Consistency like that is exactly what we aim for, so your feedback is genuinely appreciated.

Thanks for continuing to choose Inspire, and we look forward to helping you with your next booking.

Inspire からの回答

2026年6月19日

Thank you Natalie We're delighted to hear that Paul provided such a positive experience. His knowledge, friendliness, and commitment to helping our customers are qualities we value greatly, and we're pleased that this came across during your interaction with him.

Inspire からの回答

2026年6月19日

Good morning
Thank you for taking the time to share your feedback.

We're delighted to hear that Paul provided great service and that you found our sales team helpful throughout the booking process. We'll be sure to pass your kind comments on to him.

We are sorry to hear your concerns regarding pricing. As a travel agent, our package prices can differ from those offered directly by suppliers, as they may include additional services, support, financial protection, and booking assistance. Pricing can also vary depending on availability and supplier rates at the time of booking.

We appreciate your feedback and understand that value for money is important. Thank you for choosing to book with us using your voucher, and we hope you have a fantastic holiday.

Thank you again for your comments and for recognising Paul's excellent service.

Inspire からの回答

2026年6月19日

Thank you Jan for your 5 star review and taking the time to leave feedback.

We're delighted to hear that Paul provided such helpful service and delivered on his promise to call you at 8am. It's great to know that he took the time to explain everything clearly and helped put your mind at ease throughout the process.

Inspire からの回答

2026年6月19日

We're delighted to hear that your first experience with Inspire was such a positive one. It's fantastic to know that Paul was able to provide helpful advice, valuable knowledge, and guidance to help you choose your city breaks.

We're also pleased that you found the booking process quick, easy, and hassle-free, as that's exactly the experience we strive to deliver for all our customers.

We'll be sure to pass your kind comments on to Paul, who will be thrilled to receive your feedback. Thank you for choosing Inspire, and we hope you have an amazing time on your city breaks.

Inspire からの回答

2026年6月19日

Thank you Danny for your lovely feedback.

We're delighted to hear that Paul was able to assist you and get your booking sorted so quickly. We will be sure to pass your kind comments on to him, as recognition like this means a great deal to our team.

Thank you for choosing us, and we hope you have a fantastic trip!

Inspire からの回答

2026年6月19日

Thank you so much for your wonderful feedback James.

We are delighted to hear about your positive experience and that Paul was able to support you throughout the booking process. We understand that arranging travel can sometimes be stressful, so it's fantastic to know that Paul's patience, dedication, and calm approach helped make everything easier for you.

We're especially pleased that he was able to work directly with P&O Cruises to secure the exact room you were looking for. Providing exceptional service and going the extra mile for our customers is something we pride ourselves on, and your comments are a great reflection of that.

We will be sure to pass your kind words on to Paul, who will be thrilled to receive such recognition. Thank you for choosing Inspire, and for recommending us. We hope you have a wonderful cruise and look forward to assisting you again in the future.

Inspire からの回答

2026年6月19日

Thank you for your feedback. We're delighted to hear that you received great service and a fast response from our team. We appreciate your kind comments and look forward to assisting you again in the future

Inspire からの回答

2026年6月19日

Hi Christine

Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience.

Our cancellation charges are clearly outlined in our terms and conditions at the time of booking. We would also like to clarify that it is not correct that amendments are charged at £50 per person. Amendment costs vary depending on the booking and supplier terms.

If you are still looking to change your travel dates, we would be happy to review your booking and provide an updated quote for the amendment. Please contact our team directly, and we will be happy to discuss the available options with you.

Thank you for taking the time to share your comments.

Kindest wishes
Inspire

Inspire からの回答

2026年6月19日

Thank you Natasha for your kind feedback. We're delighted to hear that Paul was so helpful and took the time to explain everything in detail. We will be sure to pass your comments on to him, as positive feedback like this is always greatly appreciated.

Thank you for your recommendation, and we hope to assist you again in the future.

Inspire からの回答

2026年6月10日

Thank you for taking the time to leave us a 5-star review.

We are delighted to hear about the excellent service you received. It's wonderful to know that our representative was able to resolve the issue with your voucher code and make you feel valued throughout the process.

We're especially pleased to hear that they took the time to research your chosen hotel and call you back with the information you needed. Providing friendly, knowledgeable, and genuine service is something we strive for, so it's fantastic to know this was reflected in your experience.

Thank you again for your kind feedback. We will ensure your comments are shared with Paul and the wider team.

Inspire からの回答

2026年6月10日

Thank you for taking the time to share your feedback Joanna.
We are delighted to hear about the excellent service you received from Paul It's wonderful to know that he was able to help you secure your booking and make the process as easy as possible for you.

Your kind words and recommendation mean a great deal, and we will be sure to pass your comments on to Paul. I'm sure he will be thrilled to hear how much you appreciated his assistance.

Thank you once again for your feedback, and we hope you have a fantastic holiday

Inspire からの回答

2026年6月10日

Thank you for taking the time to share your feedback.

We're delighted to hear that Paul was so helpful and that he was able to get your holiday booked within just a few minutes. It's great to know that his knowledge and assistance provided you with all the information you needed to book with confidence.

We will be sure to pass your kind comments on to Paul, who I'm sure will be pleased to hear them

Inspire からの回答

2026年6月10日

Dear Sarah,

Thank you so much for taking the time to share your wonderful feedback.

We are delighted to hear that Keith was able to assist you with your booking and help resolve the voucher and payment issues. It's great to know that his dedication, persistence, and attention to detail helped make the process smooth and stress-free for you. We will be sure to pass on your kind words and recognition to Keith he will be thrilled to hear them.

We're also pleased that he was able to secure your sea-view room and arrange your plane seats, helping make your holiday even more special.

Thank you again for your lovely comments. We hope you have a fantastic trip and thoroughly enjoy those beautiful sea views!

Inspire からの回答

2026年6月9日

Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced with your lounge booking and the confusion regarding the pricing charged. We completely understand how frustrating this must have been, particularly after the booking was processed incorrectly on multiple occasions.

While the initial information provided regarding the charge was inaccurate, as soon as the matter was escalated to senior management it was fully reviewed, corrected, and clarified with you directly. An apology was also issued by our Senior Leadership Team, who take customer experience and service standards very seriously.

We appreciate you bringing these concerns to our attention, as feedback like this helps us improve both our processes and communication moving forward.