Trodo.ae レビュー 

Trodo.ae からの回答

1日前

Hi Ammar,

Thank you for your feedback! We’re glad you found our service helpful, especially when you’re not sure which part you need. We’re always happy to make the search a little easier.

Have a great day!

Trodo.ae からの回答

4日前

Hi Francis,

Thank you for your feedback. We’re very sorry for the disappointment caused.

Sometimes, a slight delay in updating the stock on our website can mean that an item appears available when it has already sold out. We understand how frustrating this is, especially when the exchange rate results in an additional loss.

To make up for the inconvenience, we’ve prepared a small gift for you and hope it helps improve your experience with us.

If you have any further questions or need assistance, our customer service team is always happy to help.

Thank you again for your feedback, and we wish you a wonderful day!

Trodo.ae からの回答

6日前

Hi Emad,

Thanks for sharing your feedback! We’re glad you appreciate our wide range of aftermarket parts and enjoy shopping with us. We also understand your concerns about shipping costs and the prices of some car care products, and we really appreciate you taking the time to mention them.

Have a great day!

Trodo.ae からの回答

2026年9月28日

Hi Qusai,

Thanks for the great review! We’re really happy to hear you found our service fast and reliable.

Hope to see you again soon!

Trodo.ae からの回答

2026年9月24日

Hi Saleh,

Thank you for your review! We’re glad you’re happy with the spare parts, our service, pricing, and the range of brands available. It’s great to hear that everything was handled quickly and your order arrived fast.

Thanks again for choosing us, and we hope to see you again soon!

Trodo.ae からの回答

2026年9月22日

Hi Khalid,

We’re sorry to hear that the part is not working as expected.

We also apologize for the delay in our communication. A response to your return request was sent this morning. Please check our reply and respond to it so we can assist you further.

If you have any questions or need assistance, we’re here to help.

Have a great day!

Trodo.ae からの回答

2026年9月17日

Hi Loay,

Thank you for your feedback. We’re glad you found our website easy to use.

We’re sorry to hear about the unexpected delay. We understand it can be disappointing to see a longer preparation time after placing your order, especially when a shorter timeframe was initially shown.

Preparation times can vary depending on the availability of the ordered parts. We appreciate your patience and understanding.

We’re currently looking into the situation and will get back to you as soon as possible.

Best regards!

Trodo.ae からの回答

2026年9月15日

Hi Mohamed!

Thanks for your review. We’re really glad you’re happy with our prices, quality, and website.

We completely understand your frustration with the extra UPS fees. Unfortunately, these charges are outside our control, but we’re sorry they affected your experience with us.

Is there anything we can do to improve your experience?

Have a great day!

Trodo.ae からの回答

2026年9月10日

Hi, Belal!

Thank you for sharing your experience.

We’re glad you were satisfied with the parts availability, affordable prices, product quality, and fast delivery.

Have a great day!

Trodo.ae からの回答

2026年9月8日

Hi Yousuf,

Thank you for your kind review! We’re glad to hear you’re happy with the product, fast delivery, and the updates along the way.

Thanks again, and enjoy your new part!

Trodo.ae からの回答

2026年9月7日

Hi Ali,

Thanks for your review! We’re glad you’re happy with the quality and price.

We’re just curious - if everything was good, what kept it from being a perfect rating? We’d love to hear your thoughts.

Thanks again for your feedback!

Trodo.ae からの回答

2026年9月7日

Hi Issa,

Thank you for your review! We’re glad to hear the item matched your expectations and that you’re happy with the quality.

We appreciate your feedback!

Trodo.ae からの回答

2026年9月7日

Hi Walid,

Thanks for your review! We’re glad you found our website fast and useful, and that you’re happy with the products.

We really appreciate your feedback. All the best!

Trodo.ae からの回答

2026年9月7日

مرحباً عادل،

شكراً لك مرة أخرى! يسعدنا جداً أن تكون تجربتك الثانية معنا بنفس الجودة، وأن تكون القطع وأدوات المطابقة وسرعة الشحن عند حسن توقعاتك.

ونقدّر ملاحظتك بخصوص الضريبة والتكاليف الإضافية.

نتمنى أن نراك مرة أخرى!

Trodo.ae からの回答

2026年9月3日

Hello Hussain,

Thank you for sharing your feedback. We’re sorry to hear that the fuel pump is not working as it should, and we understand how inconvenient this situation must be.

In order to proceed with the warranty assessment, we need some additional information, as the details provided so far are unfortunately not sufficient to determine the cause of the issue and complete the assessment.

Please provide the requested information so that our warranty team can review the case further and advise you on the next steps.

Thank you for your understanding.

Best regards!

Trodo.ae からの回答

2026年9月2日

Hi Mohammed,

Thanks for sharing your feedback. It’s great to know that you felt supported and that our team was quick to respond when you needed help.

We really appreciate it.

Wishing you all the best!

Trodo.ae からの回答

2026年9月1日

عزيزي العميل،

نأسف لسماع تجربتك مع مضخة تبريد ناقل الحركة الكهربائية، ونتفهم تمامًا شعورك تجاه ذلك.

بالنسبة لطلباتك المستقبلية، نوصي باستخدام خدمة التحقق من توافق القطع التي نقدمها، حيث تساعد هذه الخدمة في التأكد من أن القطع المطلوبة مناسبة للمركبة المحددة، مما يقلل من احتمالية حدوث مشاكل تتعلق بالتوافق.

كما قمنا بتجهيز حل خاص لك، ونأمل أن يساهم ذلك في تحسين تجربتك معنا بشكل عام.

إذا كنت بحاجة إلى أي مساعدة إضافية، فلا تتردد في التواصل مع فريق خدمة العملاء لدينا، وسيسعدنا مساعدتك.

نتمنى لك يومًا سعيدًا!

Trodo.ae からの回答

2026年8月31日

مرحباً عبدالعزيز،

شكراً لك على تقييمك. يسعدنا أنك راضٍ عن خدمة العملاء والأسعار وجودة المنتجات. ونقدّر أيضاً ملاحظتك بشأن وقت التوصيل، وسنواصل العمل على تحسينه.

مع أطيب التحيات!

Trodo.ae からの回答

2026年8月20日

Hello Abu Khalid!

Thank you for your positive feedback. We're pleased that you were happy with your experience.

We also appreciate your comments regarding product availability and will continue working to offer an even wider range of parts.

Thank you for choosing Trodo!

Trodo.ae からの回答

2026年8月20日

Hello Nader!

Thank you for your kind words!

We're delighted that your order arrived faster than expected and that you were happy with the quality of the products. We understand your concerns about shipping costs and are always looking for ways to provide better value to our customers.

We look forward to serving you again!