TTNC - The Telephone Number Company レビュー 

TTNC - The Telephone Number Company からの回答

2025年9月25日

Hi Leslie,

Thank you so much for your kind words! I'm really glad I could support you throughout your purchase and help ensure everything went smoothly. It was a pleasure assisting you, and I’m thrilled to hear you’re happy with the service. If you ever need anything else, I’m here to help!
Warm regards,
Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Nick,

Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that Lauren was able to support you so effectively. It's great to know her knowledge, patience, and friendly approach made a positive impact while guiding you through the portal. We’ll be sure to pass along your lovely comments—she’ll be thrilled to hear them! If you need any further assistance, we’re always here to help.

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Adam,

Thank you so much for your continued support and for taking the time to leave such a wonderful review! We're thrilled to hear that Ricky provided brilliant service and that you've consistently had a great experience with TTNC over the years. Your recommendation means a lot to us, and we're always here to help whenever you need us.

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Samantha,

hank you so much for your fantastic feedback! We're thrilled to hear that Ricky made setting up your IVR system such a smooth and straightforward experience. Making things easy and efficient for our customers is exactly what we aim for, and it's great to know Ricky delivered just that. We truly appreciate your recommendation and are always here if you need anything else!

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Mark,

Thank you for your kind feedback! We're so pleased to hear that Ricky was able to assist you and clearly explain how to resolve the issue moving forward. Empowering our customers with the knowledge to manage things independently is something we really value. If you ever need further support, we're always here to help!

Thanks ,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Thank you so much for the great feedback! We're thrilled to hear that you've moved most of your services to TTNC and that the setup process has been smooth and affordable. It's always our goal to make things as easy and efficient as possible. We're excited to continue supporting your business!

Thanks ,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Helen,

Thank you for your kind words! We're so pleased to hear that Ricky was able to resolve everything quickly and efficiently. Providing fast, reliable support is what we strive for, and it's great to know Ricky delivered just that. If you need anything else, we're always here to help!

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Alex,

Thank you for taking the time to share your experience. We're genuinely sorry to hear about your concerns regarding the changes to our terms and conditions and the resulting frustration. We understand how important transparency is, especially when it comes to contract terms and charges.

We regularly review and update our terms to reflect changes in our services, and we do our best to communicate these updates clearly. That said, we regret that this change caused confusion and impacted your experience. We also appreciate your long-standing relationship with us and are sorry to hear that this situation has led to such dissatisfaction.

Your feedback has been shared with our team for further review, and we remain open to resolving this matter constructively. If you'd like to discuss this further, please don’t hesitate to reach out directly—we’re here to help.

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi,

Thank you so much for your amazing feedback! We're thrilled to hear that Ricky made such a positive impact and went above and beyond to get everything sorted for you. It's always great to hear when a team member delivers exceptional service—and we agree, he’s definitely a star! Your kind words will be passed on to Ricky and the team. Thanks again for taking the time to share your experience!

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi David,

Thank you so much for your kind words and continued loyalty over the years! We're delighted to hear that you've consistently had a great experience with TTNC, and it's fantastic to know that Ricky provided such excellent support. Going the extra mile to ensure everything was resolved the same day—and even following up with a call—is exactly the level of service we strive for. We'll be sure to pass your feedback on to Ricky and the team. Thanks again for sharing your experience!

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年7月21日

Hi Paul,

Thank you for taking the time to share your experience. We're genuinely sorry to hear about the frustration and inconvenience you've encountered. This is clearly not the experience we want any of our customers to have, and we understand how disappointing it must have been—especially after being a long-standing customer.

We appreciate your feedback regarding the "Dark Web Monitor" charge and the communication around it. We acknowledge that any changes to billing or services should be clearly communicated and based on explicit consent. We're also sorry for the confusion caused by the incorrect dispute resolution information and the difficulty you experienced reaching our support team.

While we regret that this situation led to a formal complaint, we respect the outcome and take it seriously. Your comments have been shared internally to help us improve our processes, communication, and customer service moving forward.

We truly appreciate your past business and are sorry to see your trust in us has been affected. If you would be open to further discussion, we’d welcome the opportunity to speak with you directly and learn how we might make things right.

Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi Karen,
Thank you so much for your kind words and positive review! We're thrilled to hear that you had an excellent experience with our service. Ricky is indeed a valuable member of our team, and we're glad he could assist you efficiently and transparently. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

Kind Regards,

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi Nicolas,

Thank you so much for your loyalty and for sharing your positive experience with TTNC! We're delighted to hear that you've found our system reliable and our service consistently helpful over the past 10 years. It's wonderful to know that our team has been prompt and supportive whenever you've needed assistance. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!

Many Thanks

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi,

Thank you so much for your wonderful review! We're thrilled to hear that Ricky was able to assist you effectively and provide clear explanations, especially during the website issues you encountered. Ricky is indeed dedicated to ensuring our customers have a smooth experience, and it's great to know he made things easy for you. We appreciate your feedback and look forward to continuing to serve you!

Many Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi Paige,

Thank you so much for your kind words! We're delighted to hear that Ricky was able to assist you step by step with your setup. His dedication to providing clear and helpful guidance is something we truly value. We're glad he made the process easier for you. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our service!

Many Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi,

Thank you for your wonderful review! We're thrilled to hear that Ricky provided amazing and helpful service with clear communication and expertise. We appreciate your feedback and look forward to assisting you again!

Many Thanks,

Katie

TTNC - The Telephone Number Company からの回答

2025年5月15日

Hi Atanas,

Thank you for your fantastic review! We're delighted to hear that you found the registration process easy and our team helpful. Ricky is dedicated to providing excellent support, and we're glad he could assist you with configuring your account. We appreciate your kind words and recommendation. If you need any further assistance, please don't hesitate to reach out!

Kind Regards,

Katie