Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... もっと見る
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... もっと見る
企業が回答しました
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... もっと見る
企業情報
Van Mildert について
当該企業による記述
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer Care連絡先
Unit A, Brook Park East, NG20 8RY, Shirebrook, 英国
- www.vanmildert.com
Good service used them for many years
Good service used them for many years. Wish delivery was cheaper, you can spend £500 and still get charged for delivery. Maybe charge a yearly delivery fee instead
2022年8月3日
Van Mildert からの回答
Hi Zahid,
Thank you for taking the time to leave a review with us today.
I am pleased to read you are happy with your purchase/s and service provided
with Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Van Mildert からの回答
Good Evening,
Thank you for taking the time to leave us a review.
We're pleased to hear that your shopping experience exceeded your expectations
and we look forward to your next purchase with Van Mildert!
Kind Regards
Janine
Customer Services
Great service and products
2022年7月29日
Absolute joke of a service
Absolute joke of a service! Paid for next day delivery and it's been 9 days now and I still haven't received my items. According to their chat service - which is pretty much their only contact method - I could wait up to 28 days for my items to arrive due to an investigation having to be carried out between the supplier and the courier. Definitely would not recommend this company or DPD to anyone purely based on their lack of customer service and interest in the customers needs!
2022年7月29日
Ordered 3 t shirts in the sale
Ordered 3 t shirts in the sale , only 1 in package that had been carefully tampered with. Only contact I get from van mildert is when I contact them.
Pleased they where in the sale and not expensive items that the DPD driver has gifted himself.
Buy from actual shops to avoid this
2022年7月26日
Van Mildert からの回答
Hi Daniel,
Thanks for your email.
I'm sorry to hear that you have had such a negative experience shopping with us.
I have now reached out to discuss this in more depth with you.
Kind regards,
Ben
Customer Support
Delivered before expected date no…
Delivered before expected date no problems will be using them again
2022年7月13日
Van Mildert からの回答
Good afternoon Wayne,
Thank you for leaving your review.
We're happy to hear that your order arrived quicker than you were expecting.
We look forward to your next purchase with Van Mildert.
Kind regards
Jamie
Customer Service
Highly recommend!!
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with immediately and without question. Thank you to both Jack and Samuel who assisted.
2022年7月12日
Van Mildert からの回答
Hi,
Thank you for taking the time to leave this review.
I am thrilled to hear you are happy with our store and customer service, we look
forward to your next purchase.
Thank you for shopping with Van Mildert.
Kind Regards,
Maddie
Customer Service
Van Mildert からの回答
Hi Joseph,
Thank you for taking the time to leave your review. We value your feedback.
We are pleased to hear that you are happy with the service we have provided.
Thank you for shopping with us at Van Mildert.
Kind Regards
Curtis
Advisor
Customer Services
great service with speedy delivery
2022年7月8日
Van Mildert からの回答
Hi,
Thank you for taking the time to leave a review with us today.
I am please to read you are happy with your purchase/s and service provided with
Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Van Mildert からの回答
Hi,
Thank you for taking the time to leave a review with us today.
I am please to read you are happy with your purchase/s and service provided with
Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Van Mildert the United Kingdom rockstar
I often do my online purchase from Van Mildert.com. I am always happy to do the online shopping from Van Mildert. I am from India. I hope to visit some stores of Van Mildert at the United Kingdom soon.
Regards
Manie
2022年7月6日
Van Mildert からの回答
Hi Manie,
Thanks for your review.
We`re happy to hear this and look forward to seeing you in one of our stores in
the UK soon!
Kind regards
Daniel
Great choices and value for your money…
Great choices and value for your money and easy to order 5 star definitely
2022年7月5日
Navigating web site a breeze.
Navigating web site a breeze.. delivery usual challenge but happy camper!
Cheers
2022年7月4日
Great service but postage is a killer…
Great service but postage is a killer if ordering a lot of clothes
2022年7月4日
Always a great service
2022年6月30日
I love easy online shopping!
Package arrived promptly and was beautifully packed. Easy to order and sweatshirt was well received by grandson.
2022年6月30日
Service is always on point
Service is always on point. Good quality stuff and fast delivery. Different methods of payments. ✨✨✨✨✨🫶
2022年6月26日
Van Mildert からの回答
Good morning Lelo,
Thank you for taking the time to leave your review.
We're happy to hear that the service was good and that your order arrived
promptly.
We look forward to your next order with Van Mildert.
Kind regards
Jamie
Customer Service
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。