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5぀星のうち1の評䟡

Your customer service definitely needs training on how to treat its customers and respond to damaged shipments!!! They ask you to inspect the product for damages and send pictures but then they tell... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for th... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I purchased two Veikous laundry pedestals from Tractor Supply Company. The directions from Veikous were atrocious (yes, I have put together furniture before), they included two metal pieces that did... もっず芋る

䌁業が回答したした

䌁業情報

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圓該䌁業による蚘述

Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.


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3.2

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TrustScore 5段階評䟡の3

72件のレビュヌ

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3.2

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5぀星のうち5の評䟡

Great product at a great price

Great product at a great price. Shipping was fast, table arrived in good condition despite the large size and weight of the package. Overall quality was above expectations for the price. Assembled easily and everything fit together well. I would buy again. Thanks!

2026幎2月24日
Veikous ロゎ

Veikous からの回答

We really appreciate your fantastic feedback. Offering great quality at a fair price is our main goal. Thanks for choosing us, and we hope you enjoy it for years to come.

5぀星のうち5の評䟡

All six boxes

All six boxes. Haven’t opened yet waiting for a few good days but I’m sure it’s perfect. Will let you know

2026幎2月25日
Veikous ロゎ

Veikous からの回答

Thanks for your trust. It's great to know you love our product. We are always here for you whenever you need us, and we'd love to hear your feedback. Thanks again for choosing Veikous.

5぀星のうち5の評䟡

Great product and speedy delivery

2026幎2月25日
Veikous ロゎ

Veikous からの回答

Thank you for your kind words. We're thrilled to hear that you're happy with both the product and the delivery speed. Hope you enjoy using the raised garden bed and have a wonderful gardening experience.

5぀星のうち1の評䟡

DO NOT BUY THIS

DO NOT BUY THIS! My ridge beam connector broke with a light snow, parts break not a big deal. However you cannot buy replacement parts for the Greenhouse!!! Purchased from HD, but they told me to call Veikous to get replacement parts! Veikous states that they will only sell a whole new one. NO parts what-so-ever!

Wow, they see this review and tell me to contact customer service! I call and Guess what ??? Their resolution was to sell me another 8x16 greenhouse. NO parts. NO Discount.

2026幎2月20日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

We're very sorry that you have experienced issues with your order. Our greenhouses are designed to meet standard outdoor requirements. Knowing the ridge beam connector broke under light snow, we take this matter very seriously.
Regarding the damaged part, we sincerely apologize for any confusion. While we do not sell individual parts separately, we do offer free replacements for damaged parts under warranty. Since you did not leave your contact information in the review, we are unable to reach out to you directly. If you are still in need of assistance, please contact us at [customerservice@veikous.com], and we will work with you to find a reasonable solution. We apologize again for the inconvenience this has caused.

5぀星のうち1の評䟡

Don’t fall for the good deal- don’t do it

Don’t fall for the good deal- it’s too good to be true. The greenhouse arrived and was assembled. As we assembled it we noticed inconsistencies in the length of the panels where a few wouldn’t even reach over the frame so there were gas that’s couldn’t be sealed. some of the screw/bolts got stripped easily, and the frame was immediately unstable. Within a week it was falling apart with panels falling out and the door sagging enough it couldn’t be closed properly. Put the panels back and again with a little rain panels were falling out again. The roof dipped in even with the two small supports that were provided. We anchored it since they didn’t provide anchors, and even with them the whole greenhouse started to slant one way so we just ended up taking it back down within two weeks of having it up. Not worth the hassle and the horrible customer service.

2026幎1月23日
Veikous ロゎ

Veikous からの回答

We are sorry for this unpleasant experience. It's absolutely not the quality or durability we strive to deliver.
We want to make this right for you and are ready to provide a suitable resolution, which may include a partial refund or replacement parts. Please provide your order information to our customer service team at customerservice@veikous.com, and we will prioritize your case to ensure you receive a fair and timely solution.
And when installing the panels, it is strongly recommended to use silicone sealant to seal. During the assembly process of the greenhouse, if you have any questions or uncertainties, please feel free to contact our customer service for professional guidance at any time.

5぀星のうち5の評䟡

All six boxes were in well packaged

All six boxes came packaged well and on time. Once we are able to install the greenhouse we will update our review.

2026幎1月31日
Veikous ロゎ

Veikous からの回答

Customer satisfaction is always our top priority, and we're pleased to learn that the product arrived well packaged and on time. If you have any questions about the greenhouse or need assistance during installation, please feel free to reach out to us at [customerservice@veikous.com]. We are here for you. Wishing you a smooth installation.

5぀星のうち5の評䟡

8x10 Greenhouse

Shipping was fast. Product was exactly what we expected and everything was there, including a few extras just in case you lost a screw. Instructions super easy to follow! Was able to put it up in a days time frame.

2026幎1月29日
Veikous ロゎ

Veikous からの回答

Thank you for the fantastic review of our 8x10 Greenhouse. It's great to know the greenhouse met your expectations and that you've assembled it. May your plants thrive and your outdoor gardening time be enjoyable.

5぀星のうち5の評䟡

Good product for the money.

Good product for the money.

2026幎2月3日
Veikous ロゎ

Veikous からの回答

We really appreciate you taking the time to give us this positive review. We're so glad that you feel the product offers good value. Delivering quality at an affordable price is always our goal. Thanks for your support.

5぀星のうち5の評䟡

Sturdy Chicken Coop for My Backyard

I chose this Veikous chicken coop because the size is just right for my backyard, and the metal roof feels sturdy. It took me around 2 hours to assemble. It goes much faster if you build it on a dry day. It rained here before I finished putting the roof on, so I had to wait a day for things to dry before moving the chickens in.

2026幎2月11日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Thank you so much for choosing the Veikous Chicken Coop and sharing your experience. If you need any assistance or have questions as you continue using the coop, feel free to reach out. Happy chicken raising, and we hope your chickens enjoy their new home.

5぀星のうち1の評䟡

This company is a fraud!!

This company is a fraud!!! I've filed claims with the BBB. Boyght the 8x8 shed, 18 pieces damaged. Call they're so called customer service dept only to get hung up on by some employee named Joel ..he refused to give me his badge number or last name!! Then emailing another horrible employee. ..TRACY BUCHANAN who's MULTIPLE EMAILS refuse to provide me with any supervisor/management information!!! She has emailed multiple times that she cannot provide any information regarding her bosses!!!! Unbelievable!!! Her, Joel, and anyone with this company is garbage. They all could care less about honest paying customers and making wrong right. I'm telling everyone I possibly know to stay clear of this horrible company. My daughter's are big social media influencers... I'VE PUT THE WORD OUT TO THEM(and friends) TO POST COMMENTS ON THIS DUMP OF A COMPANY. Obviously this dump company loves to take the money and run. WORST EXPERIENCE I'VE HAD WITH A COMPANY IN THE LAST 10+ YEARS. STAY AWAY FROM THIS PLACE!!!!!!1000% Can't wait to see they're ass kissing response to this email.

2026幎2月1日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Dear customer, thank you for taking the time to provide a review. We sincerely apologize for any inconvenience the damaged pieces have caused. Regarding the damaged parts, after providing the order information and photos of the damage within the warranty period, we will send free replacement components.
We're truly sorry for any misunderstanding during the communication. We are absolutely committed to resolving this issue and hope to have the opportunity to restore your confidence in our company. Please send your order details to our customer service team at [customerservice@veikous.com], and we will prioritize this problem.

5぀星のうち5の評䟡

product arrived quickly

product arrived quickly, it was easy to assemble perfect!!!

2026幎1月28日
Veikous ロゎ

Veikous からの回答

Thank you for choosing Veikous. We're so glad to hear your satisfaction with the delivery and assembly. Your feedback means a lot to us, and we hope you'll enjoy this product for years to come.

5぀星のうち5の評䟡

FAST shipping and customer support!

FAST shipping and customer support!! I had 2 boxes to be delivered. Only one box was delivered, so I emailed support asking if I could get a tracking number for the second box since I did not see one in my emails from the company. The responded within hrs and let me know what the shipping ID was on the second box and I should be seeing it soon. The second box was delivered within a couple of days. Great customer support!

2026幎1月28日
Veikous ロゎ

Veikous からの回答

Dear customer, thank you for the kind review. We are very pleased to learn that both packages have been delivered intact. Receiving your praise is the greatest encouragement for our team. We are always here if you have any questions or need further assistance.

5぀星のうち5の評䟡

A beautiful border between properties

The metal garden beds were easy to assemble snd are very attractive. I haven’t added soil or plants yet as still too cold here but am anxious for warmer weather and planting.

2026幎1月20日
Veikous ロゎ

Veikous からの回答

Thank you so much for the positive feedback. We are truly encouraged by your kind words. Wishing you many enjoyable and fruitful gardening seasons to come!

5぀星のうち5の評䟡

The table shipped out quickly and


The table shipped out quickly and arrived in great shape. I will definitely keep Veikous in mind next time I need a new piece of furniture and I can easily recommend them!

2026幎1月27日
Veikous ロゎ

Veikous からの回答

Thank you for your support. We're happy to hear you love the table and would like to recommend us to others. Providing you with high-quality products is our consistent commitment, and we look forward to serving you again!

5぀星のうち5の評䟡

Quick delivery.

Quick delivery.
Have not assembled yrt

2026幎1月24日
Veikous ロゎ

Veikous からの回答

Thank you for choosing Veikous. If you encounter any problems during assembly, please feel free to contact our customer service team[customerservice@veikous.com]. Happy assembling!

5぀星のうち5の評䟡

I don't understand why your reviews are


I don't understand why your reviews are so low. Your product is a 5 star. Keep up the good work.

2026幎1月27日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Your recognition is invaluable and will motivate us to continue upholding our commitment to quality and service. Thank you so much for your five-star review!

5぀星のうち2の評䟡

Can't buy replacement parts?

I purchased a cedar poly greenhouse. It was easy to install and works well. The issue is customer service. I want to purchase a replacement roof panel (no damage, I just want a spare). I spoke with customer service (seems to be off-shore). They told me to contact the 3rd party store where I purchased the unit. I told them the 3rd party directed me to contact veikous as they did not sell replacement parts. Cust. Svc then told me that they could get a replacement part if one was damaged (required a code located only on the shipping box which has been recycled) but could not provide a spare if I wanted to buy one. I was confused to say the least. The Cust. Svc. person kept repeating the same statement with no other options offered. I was very disappointed in this level of customer service. I will not recommend this unit to anyone due to the extremely poor level of customer service.

2025幎12月3日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Dear customer, we sincerely apologize for the inconvenience and frustration this has caused. We fully understand your desire to purchase a spare roof, but sorry that we do not currently sell the components separately.

5぀星のうち2の評䟡

Missing pieces

We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adapter shipped and now “they are out of stock”. This experience has been horrible and wish we would have just returned it

2025幎11月21日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

We're deeply sorry for the long wait, this is not the experience we ever want our customers to have. Due to the end of the Christmas season, the reindeer sets have been sold out. The factory needs additional time to prepare these parts. We truly regret the delay this caused and appreciate your patience.

5぀星のうち2の評䟡

Bad Workmanship

I purchased VEIKOUS 6 ft. 3D Post Light Outdoor Christmas Holiday Yard Decoration Cool White LED and VEIKOUS4.5 ft. 3D Reindeer Family Outdoor Christmas Holiday Yard Decoration Cool White LED through Home Depot to Decorate my front yard. Now,as you can tell it says Yard Decoration. Well, after care inspection of the electrical connections on both products they are not weatherproof. Small Electronics connectors that connect the LED lights to each other are not weatherproof. They connectors that you’ll find in enclosed Electrical components. There are no weather sealing on these Connectors to keep the environment out. However, luckily for me I also purchased a 2 year warranty with Allstate through Home Depot. So, if these two Yard Decorations doesn’t work because of bad workmanship l am covered. Lastly, if you do decide to purchase one of these yard Decors please make sure you purchase a warranty with them.

2025幎10月25日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Thank you for your detailed feedback. The Christmas decorations you purchased are made from water-resistant materials and designed for outdoor use. However, to ensure their longevity, we recommend storing them indoors during heavy rain or extreme weather conditions. Please rest assured that if there are any issues with your product during the warranty period, we are happy to provide free replacement parts. Feel free to reach out to our customer service team(customerservice@veikous.com) at any time for further assistance.

5぀星のうち1の評䟡

DO NOT BUY THIS PRODUCT!!

DO NOT BUY THIS PRODUCT!!! I PROMISE YOU WILL BE SORRY!!! My wife and I bought this shed approximately one year ago. We live in sunny Southern California. Once it was built, we painted it with TWO coats of Home Depots "BEST" outdoor paint. Honestly, within ONE YEAR the chip wood is starting to lift and PEEL OFF!!! (I want to show this with pictures for you but, I am not having any success doing so). I am now having to buy vinyl siding sheets and install the sheets over the existing wood to hopefully stop the decomposing of the wood!!! I contacted the mfg. and they told me that my one-year warranty had expired and that there is nothing they can do!!! Come to find out, the product is made in China.

2024幎10月31日
自発的なレビュヌ
Veikous ロゎ

Veikous からの回答

Hi, thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've had after owning the shed for a year.
Our wood sheds are designed for typical outdoor residential use, and like most engineered wood products, long-term exposure to intense sunlight and moisture can still cause wear over time, even when exterior paint is applied. That said, we understand how disappointing this is, particularly when you expected longer-lasting performance.
Regarding the warranty, our policy covers manufacturing defects within the stated period, and we regret that your issue occurred outside that timeframe. While we're unable to offer a replacement under warranty, we do appreciate your feedback, as it helps us continue improving our materials and product guidance for future customers.

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