Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... もっと見る
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所在地
所在地を変更3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
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Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... もっと見る
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I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... もっと見る
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Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... もっと見る
企業が回答しました
企業情報
Vodafone UK - Aberystwyth について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, 英国
4.9
優良
159件のレビュー
顧客にレビューを依頼しています
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I had difficulty sorting out my details…
I had difficulty sorting out my details online so I went in person and the service was brilliant. Big thank you to Kayla for helping me with my order.
2025年3月2日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Leon,
Thank you for your review for Kayla. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Aberystwyth からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Makayla was most helpful and friendly
Makayla was most helpful and friendly. I will be doing all my transactions in store from now on.
Thank you Makayla, you are lovely
2025年2月15日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Warm welcome 🙏
Great staff friendly and warm when entering shop. Abi listened to my requirements regarding my contract and i walked out very pleased with the service.
So nice to be able to talk fave to face 😁
2025年2月11日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Makayla was fabulous
I was served by Makayla who was very friendly and knowledgeable. She was able to answer all queries and got my sale through quickly.
2025年1月20日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Louise,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Well-informed & helpful assistant
Well-informed & helpful assistant, called Michelle. Great knowledge regarding offers & price.
2024年12月2日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Helen,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was super helpful
Matt was super helpful with my Nain, took time to explain everything, walked her through the whole process and was extremely thorough. He has saved her a lot of money and made her life so much easier! Thank you so much!
2024年11月26日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
HI Ben,
We’re glad to hear your nan found the best option for her when visiting Matt in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matt was very helpful
Matt was very helpful, and got my new phone ready to go in no time. Even transferred my current number to my new phone
2024年11月26日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hello, Dan,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really good quick service
Really good quick service, Matt the manager was a great help went above and beyond for me. Customer for life 👍
2024年11月26日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hello, Dean,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Manager ( Matthew) and superb 5star service at the Vodafone Shop in Aberystwyth.
After an evening of attempting to migrate our iPhone SE to a iPhone 15 Plus and experiencing that the new phone delivered direct from Vodafone that day which was faulty and potentially dangerous we were advised to take it to our nearest Vodafone store, This we did and to our relief had an amazing service from the shop. The Manager with humour and patience spent as much time as it took ( 2 hours at least due to the hoops that the Vodafone system on-line made us jump through). The Vodafone on-line procedures are not helpful. The Manager and the branch itself were indeed the redeeming feature of this experience. They are to be commended. We really cannot speak highly enough of them. The fact that on my raising a formal complaint about the on-line idiocy of the Vodafone system saw us awarded compensation illustrated the degree of stress we all went through that day - both us and those trying to assist us, namely the shop.
2024年11月15日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hello, Tony,
It's great to hear about the positive experience which you received in store, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Makayla was efficient and helpful
I was served by Makayla and she was friendly, fast, and helpful. Definitely would recommend Vodafone Aberystwyth to anybody.
2024年11月18日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Billie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Aberystwyth からの回答
Hello, Eleanor,
It's great to hear about the positive experience which you've had with Michelle. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Quick and efficient service
Quick and efficient service
Friendly sales assistant (think her name was Michelle...)
Good range of deals available for Sim plans
Great explanation of Voxi and how it works.
Thanks for a good experience.
2024年10月25日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Andy
Thanks for the great and detailed review - we love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great all round service!
Staff were welcoming, knowledgable and helpful. I was grateful for their patience while I was trying to decide which item I wanted. I use this store fairly often and the atmosphere between the staff and the customers is great.
Many thanks to all for providing a great all round service once again.
2024年10月29日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Tracey,
Thanks for taking the time to write such a great review! It's what we love to see. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service from Makayla
Makayla upgraded my phone and was excellent with her knowledge along with great customer service.
Unfortunately a day or two after the upgrade vodafone's system crashed and I went back into store. Again Makayla was brilliant and rectified the problem. However vodafone couldn't honour the tariff I was put on as it had changed since their system crashed. Makayla started a complaint procedure for me and I received a call last night. It has now been sorted, but in a outdated way. Vodafone staff in store in Aberystwyth were brilliant, the way their systems work need an update though.
2024年10月13日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Pau, thanks for your feedback regarding the way your complaint was dealt with. I'm sorry to hear you had a problem, but it's great to hear we were able to resolve it so quickly.
Thanks again, The Vodafone Social Media Team
Makayla was excellent in her…
Makayla was excellent in her presentation but unfortunately the system kept letting her down,overall it was a good experience 👍
2024年10月19日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Evan,
Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service provided by Makayla.
Thanks,
The Vodafone Social Media Team
The review I would like to make about…
The review I would like to make about the Vodafone shop in Aberystwyth is first class (like it’s manager) and the staff are so helpful
2024年6月25日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
When I visited your shop in Aberystwyth…
When I visited your shop in Aberystwyth to change my contract, the manager and. The staff were very helpful and polite. I couldn’t have wished for better service. Many thanks all.
2024年6月15日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Tom was a massive help
Tom was a massive help in navigating Vodafone's tangled purchase system to buy a simple SIM card. It was not helped by the glacial IT system.
2024年9月26日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hey Andy,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly service last week from…
Very friendly service last week from the staff, Matt especially. Much rather go speak with someone in person than sorting out a new phone online. Nothing was too much to haste and they even helped me get a better price
2024年9月20日
自発的なレビュー
Vodafone UK - Aberystwyth からの回答
Hi Ceri. Thank you for your review for Matt and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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