Vodafone UK - Aberystwyth レビュー 

159
TrustScore 5段階評価の5

4.9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... もっと見る

企業が回答しました

5つ星のうち5の評価

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... もっと見る

企業が回答しました

5つ星のうち5の評価

Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... もっと見る

企業が回答しました


企業情報


連絡先

  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, 英国

4.9

優良

TrustScore 5段階評価の5

159件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(159)

過去12か月のレビュー数: 41,964

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent advice on picking the right…

Excellent advice on picking the right package and sim for my needs, saving me money. The online form for my details was filled in for me and the sim waa also fitted in my phone, so excellent service too!

2024年8月28日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Jules,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Went in to sort out a waterlogged phone…

Went in to sort out a waterlogged phone replacement. Tom was amazing, everything was sorted out quickly and professionally. We felt valued and well looked after. Toms knowledge of the products and packages available meant that we left the store happy and with exactly what we needed. Thank you!

2024年7月20日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Gareth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic professional support from…

Fantastic professional support from Matt at your Aberystwyth branch in moving from EE. Got me exactly the right deal at a very competitive price. Everything went through without a hitch. Brilliant.

2024年8月13日
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Tim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service and very helpful

Amazing service and very helpful. The adviser was new but very knowledgeable.

2024年8月5日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Gary. Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

An easy 5 stars

An easy 5 stars. Excellent service from Matt, who upgraded my broadband for a better price, set up a new mobile contract and gathered my various redundant accounts into one. He was calm, patient, efficient and knew all the answers to my many questions and was willing to go the extra mile to make sure all this was a smooth process. Cannot praise him highly enough. Thanks Matt

2024年8月1日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Anna,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excelente staff

Excelente staff: attentive, polite, knowledgeable and ready to help and answer any questions. I had a great time at the store and got myself a new phone and contract.

2024年7月29日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Javier,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Aberystwyth

Popped into the Aber store to see about an upgrade.
Dealt with by Maykayla.
Very efficient and very helpful.
Great service.

2024年7月10日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Mark,

We love to hear it! Thanks for your feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Both Makayla and Michelle were great

Both Makayla and Michelle were great, friendly and polite!

2024年7月10日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Thanks for your feedback for Makayla and Michell It's great to see they were so welcoming and helpful today 😊
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

3 things sorted in an hour!

I was very happy with the service I received yesterday. Having been a customer for decades and always prefer to use the shop rather than phone, I was very pleased that I didn't have to wait, as Makayla was available immediately. I only had an hour, so didn't think I'd be able to sort all the things I needed to, but to our surprise, I managed to organise a new SIM for a tablet, new broadband package AND a new phone contract, hassle free and in the hour! Makayla was great, polite and efficient and everything went through very smoothly. Hoping that the switch overs will be as smooth too .

2024年6月28日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi there,

We're delighted you had such a positive experience in store, thank you for taking the time to highlight what a great service you received. Thank you for choosing Vodafone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Michelle was amazingly helpful

Michelle was amazingly helpful!
Very friendly and welcoming. Knowlageable about the products and offers! Perfect service!

2024年6月18日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Megan,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very good service at the shop

Very good service at the shop

2024年6月15日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Rob,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Michelle was awesome ..

Michelle was awesome ... friendly knowledgeable helpful great skills ..tech and cistomer service.....couldn't have been better
THANK YOU

2024年6月8日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Ali,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Total rip off,my daughter has a dd set…

Total rip off,my daughter has a dd set up and every month they take her money then send her a late fee of £5 and then she is unable to us her phone until she pays again.One month she had to pay three times.
She tries phoning up and they are useless because they say she must have had no money in bank which is ridiculous because her banking app and her Vodafone app says it's paid.
Never ever again will she use Vodafone.
She has paid £36 X4 in march but the person said on the phone that's correct.Think someone is lying when her bank statement says different

2024年3月15日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to your daughter's account billing. This isn't the experience we want your daughter to have, nor the service that we strive for here at Vodafone. If your daughter still needs any help with this or would like us to look into anything further, please advise them to come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

5つ星のうち5の評価

Great service in Aber

Had a really good experience when buying my new phone in Aber, all the staff were lovely, definitely going back in future

2024年5月28日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Lu. Thank you for your review for Aber and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

CJ was great

CJ was great. Swift service and always handled professionally

2024年5月24日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Simon,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks Matt!

Matt helped me sort out a new contract. He was super lovely and helpful and made the process painless, while also saving me money - win win!

2024年4月10日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hey Sue,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Extremely polite staff ,and very…

Extremely polite staff ,and very professional as always.Was not rushed into making decisions regarding my upgrade.The manager CJ went above and beyond to assist me with my decision.He his a credit to your store in Aberystwyth, very knowledgeable and friendly. Would highly recommend..Many thanks Vodafone Aberystwyth

2024年4月6日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Darrin,

Thank you for reviewing and sharing your feedback for CJ. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Outstanding service from Calum

Outstanding service from Calum, in Vodafone Aberystwyth. He was knowledgeable, patient and extra helpful in helping us to make a purchasing decision for a new iPhone and a Vodafone plan.

2024年3月23日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Elena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Welcoming

I recently visited the store as i was due an upgrade, All of the staff are very knowledgeable and helpful, Thank you Vodafone Aberystwyth again

2024年2月24日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Popped in for an upgrade enquiry

Popped in for an upgrade enquiry, Nicola and the team in Aberystwyth were fantastic.

2024年2月13日
自発的なレビュー
Vodafone UK - Aberystwyth ロゴ

Vodafone UK - Aberystwyth からの回答

Hi Caitlin,

Thanks for your review for our Aberystwyth store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報