Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
企業が回答しました
所在地
所在地を変更72 High Street, GU34 1ET Alton, GB
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レビュアーのコメントを見てみましょう
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... もっと見る
企業が回答しました
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
企業が回答しました
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... もっと見る
企業が回答しました
企業情報
Vodafone UK - Alton について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
72 High Street, GU34 1ET, Alton, 英国
4.9
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
needed a cheap pay as you go phone and…
needed a cheap pay as you go phone and Ellie in store sorted one out for me and helped me get it set up
2025年5月29日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Sam,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Well done Vodafone!!
Even though the store is partially closed for security measures, the team inside were beyond helpful! I hope they manage to stay safe and well done to Vodafone for looking after their team, it’s good to see!
2025年5月30日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Harriet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hey Paula,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store team were wonderful with me and…
Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry
2025年4月8日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
alton team were very helpful
2025年3月20日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hi Lindsey,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
the team in store were good
the team in store were good. better than the call centre happy
2025年2月17日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Abdul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sam transferred my data from old to new…
Sam transferred my data from old to new phone, pleased with the help, pleased.
2025年2月18日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Margery,
Thank you for your review for Sam. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Team Alton are the team to beat
Ellie was a delight, everything sorted pronto! Thank you so much.
2025年2月18日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Timothy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Luke dealt with our request easily and efficiently
Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.
2025年2月11日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Georgina. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve just been to the store in Alton
I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊
2025年2月11日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Marco. Thank you for your review for Ellie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hi Amir,
Thanks for sharing this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Best team!
Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of
2025年1月11日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ellie was a pleasure to deal with
Ellie was a pleasure to deal with. Very happy with the experience.
2025年1月24日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Angela,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tom was great help setting up my phone
Tom was great help setting up my phone. I always have a lovely service when coming into this store
2025年1月20日
自発的なレビュー
Vodafone UK - Alton からの回答
Hello, Glinda,
It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was great help with setting up and…
Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service
2025年1月8日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Fred. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was fab and really helpful and…
Tom was fab and really helpful and really patient.
2025年1月4日
自発的なレビュー
Vodafone UK - Alton からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Tom was very help full with me helping…
Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.
2025年1月3日
自発的なレビュー
Vodafone UK - Alton からの回答
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom was great help while setting up my…
Tom was great help while setting up my phone. I always get a lot of help in this store
2024年12月19日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Roger,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hi Sally,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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