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Vodafone UK - Alton レビュー 

240
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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72 High Street, GU34 1ET Alton, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

企業が回答しました

5つ星のうち5の評価

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

企業が回答しました

5つ星のうち5の評価

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Alton について

当該企業による記述

Brands Available Here: Vodafone & Three  Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • 72 High Street, GU34 1ET, Alton, 英国

4.9

優良

TrustScore 5段階評価の5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(240)

過去12か月のレビュー数: 39,680件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Luke was very patient

Luke was very patient, very professional and handled everything very well. He is a credit to your organisation.

2025年11月22日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Edward,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam helped get me a new phone up and…

Sam helped get me a new phone up and running after mine went missing. Great service.

2025年11月20日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Three visits on all occasions the staff…

Three visits on all occasions the staff have been very helpful reassuring and pleasant. Will recommend to my friends.

2025年10月17日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi. Thank you for your review for the team. It's always lovely to read brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Person to person contact worked…

Person to person contact worked perfectly⁹

2025年10月16日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful and saved me money on my…

Really helpful and saved me money on my phone contract and Internet

2025年10月9日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was good patie t and helpful

2025年9月25日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Nigel,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was very helpful & personable & I…

Luke was very helpful & personable & I left the shop knowing a lot mire than when I entered it

2025年9月25日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Jane,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great and helpful service all around!

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly.

They were attentive, detail-oriented, knowledgeable and very helpful across the board.

Thanks again, Luke and Sam! Great service, all round!

2025年9月13日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Problem I had was solved very quickly…

Problem I had was solved very quickly by Eleanor.

2025年8月28日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey David,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service from Luke

2025年8月27日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Got good service from Luke in Alton…

Got good service from Luke in Alton store. Can’t recommend him enough

2025年8月11日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

We spoke to a nice chap in the Alton…

We spoke to a nice chap in the Alton store for a long time yesterday and he helped us with a phone upgrade, when he tried to make the order he said there was a problem on the account and someone in another office would need to fix it before the order would go through, he thought this would happen the same day. Today is the next day and it’s nearly 1pm and no one has updated us about what’s going on, so we have no idea if it’s fixed, if an order will happen or when we will get the new phone.

2025年8月6日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey there,

I sincerely regret the difficulties you've encountered. It's unfortunate that your experience has not been up to our standards, and I want to assure you that we strive for better.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Eleanor was extremely helpful

Eleanor was extremely helpful, efficient and friendly. She got a better deal on our phones for both my husband and me. We are very happy. Thanks, Eleanor!

2025年8月6日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Sue,

Thanks for the lovely review and fantastic support for Eleanor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

It was great!

2025年8月6日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Greg,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fast, competitive local Vodafone service, happy days!

Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store hoping someone could help me with a few queries and an urgent SIM replacement I needed. Sam did everything for me and helped sort out all the issues I have been having with my Vodafone business account. I will be going back to get all my phones upgraded as they come up, this is so much better than the online service and experience as far as I am concerned.

2025年7月22日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Andrew,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ellie and Sam were great setting up…

Ellie and Sam were great setting up roaming

2025年7月26日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Emma, ​

Thanks for the lovely review and fantastic support for Ellie and Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Luke

2025年7月25日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The young sales advisor

The young sales advisor, Luke Letts, who has dealt with my questions today has been extremely helpful. I have always been a customer of Vodaphone and will continue to use its services. Luke has shown great patience and clarity today and I hope he has a great future ahead of him. Huge thanks.

2025年7月17日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Nicole,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ellie was so helpful and the upgrade…

Ellie was so helpful and the upgrade was seamless. Thank you for great service. This is why I stay with Vodafone 🤗

2025年7月14日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Colette,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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