My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... もっと見る
企業が回答しました
所在地
所在地を変更39 High Street, SP10 1LP Andover, GB
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レビュアーのコメントを見てみましょう
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... もっと見る
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The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... もっと見る
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I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... もっと見る
企業が回答しました
企業情報
Vodafone UK - Andover について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
39 High Street, SP10 1LP, Andover, 英国
5.0
優良
527件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Customer service was fantastic
Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!
2026年5月15日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Edward,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.
2026年5月15日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Robbie has been very helpful and very…
Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover
2026年5月15日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was excellent.
I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.
2026年5月13日
自発的なレビュー
Vodafone UK - Andover からの回答
Hi Robin, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Refused to give me a receipt for my…
Refused to give me a receipt for my router return, I wont be happy if you charge me.
2026年5月12日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Kymm,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that is not our intention to deliver anything less than excellent service. Please come to chat our team on facebook at 👉vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Robbie understood my requirements
Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.
2026年5月12日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terri was really helpful with…
Terri was really helpful with explaining my contract
2026年5月12日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was so helpful and provided me…
Paige was so helpful and provided me with excellent customer service, thank you
2026年5月11日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Louise,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was a lot of help and got me the…
Jake was a lot of help and got me the best price for what was needed
2026年5月11日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone purchase
Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young girl page Paige
The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri provided outstanding service that…
Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Rockel,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Malcolm,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was very very helpful and I am…
Ross was very very helpful and I am very happy with all
My savings he got me. He was very patient and so informative
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Jacky
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience , very helpful , coudnt ask for more
Thanks Terri , you made my day after all the issues with Three
2026年5月9日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Antonio,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was really helpful when dealing…
Ross was really helpful when dealing with my query in store and helped me find a new plan
2026年5月8日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Karen,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh helped me get a new device and…
Josh helped me get a new device and also helped me get a good deal
2026年5月6日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Laurence,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was very prompt and first class…
Paige was very prompt and first class service thank you
2026年5月6日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Patrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Kane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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