Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る
企業が回答しました
182 High Street, KA7 1RQ Ayr, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る
企業が回答しました
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... もっと見る
企業が回答しました
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
企業が回答しました
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... もっと見る
企業が回答しました
当該企業による記述
182 High Street, KA7 1RQ, Ayr, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Amazing service from Chloe this afternoon sorted both myself and my friend out. Professional, helpful and a real asset to Vodafone

Vodafone UK - Ayr からの回答
Great help & customer service, from Kyra, when buying and setting up my new phone. Couldn't do more to help, Many thanks!

Vodafone UK - Ayr からの回答
Great experience in store today. Charlie was smashing with me today and everything was really smooth. Top notch!

Vodafone UK - Ayr からの回答
Great customer service, Kyra answered all my questions, recommended new phone and explained everything I needed to know.

Vodafone UK - Ayr からの回答
Vodafone replied to my Review and told me to "reach back out to the Broadband teams" to get the matter dealt with. I did and in fact they called us only to advise that (unlike the promise of two days ago that we'd be connected by the end of today Wednesday 8th April) this was incorrect information as BT Open Reach hadn't even scheduled installation of our new Broadband connection.
We were also advised to contact them via social media...we don't do social media!
We received a call late this afternoon which was like going back to "square one"
Despite complaining (YET AGAIN) that' we've been waiting over EIGHT WEEKS, no firm date was given for fibre optics to be installed - it's less than seven metres from our front door!!!!
The latest is that Vodafone will raise our case to some sort of priority state - we're promised that would be done some weeks ago... but still nothing.
We have now advise Vodafone that they have until Friday to provide us with a guaranteed date for installation or we're calling the whole thing off and going elsewhere or maybe just staying with our current provider. It would be less stressful.. my wife and I are about demented.
It never was like this in the good old days.

Vodafone UK - Ayr からの回答
Excellent service again from Chloe when in the shop today

Vodafone UK - Ayr からの回答
Our service agent, Kyra was very patient and explained everything thoroughly. She was also very pleasant and profesional.

Vodafone UK - Ayr からの回答
Can’t thank Kyra enough for her help today with internet thank you

Vodafone UK - Ayr からの回答
Kyra and Simon were more than helpful in selecting a new phone; listening to my needs and concerns and responding appropriately. I would recommend.

Vodafone UK - Ayr からの回答

Vodafone UK - Ayr からの回答

Vodafone UK - Ayr からの回答
In our twenty years of experience with Ayr Vodafone today has been the best ever service with Chloe! Thank you very much!

Vodafone UK - Ayr からの回答
Very helpful with things that I don't understand. Couldn't have done it without them. I highly recommend Vodafone and their staff!

Vodafone UK - Ayr からの回答
I had a lovely experience in vodaphone changing my provider from o2. The staff were professional and friendly. They let me know what was happening at every step. They ensured I was comfortable throughout. Kirsty and Charlie were super supportive. I am excited to get my new phone

Vodafone UK - Ayr からの回答
Thank you Chloe
I can’t fault the helpfulness from Chloe when I called into the branch on Saturday She went above and beyond to help and resolved all 3 of my issues
Thanks again
Gill

Vodafone UK - Ayr からの回答
Thanks Nathan for setting up my broadband, excellent job.

Vodafone UK - Ayr からの回答
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