Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る
企業が回答しました
所在地
所在地を変更182 High Street, KA7 1RQ Ayr, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... もっと見る
企業が回答しました
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
企業が回答しました
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... もっと見る
企業が回答しました
企業情報
Vodafone UK - Ayr について
当該企業による記述
連絡先
182 High Street, KA7 1RQ, Ayr, 英国
4.8
優良
256件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great service
Steven from the Ayr store has been great today with upgrading my phone, 10 out of 10 for service. Both him and Simon were very helpful and went above and beyond to help ☺️
2024年12月18日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Karen. Thank you for your review for Steven. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable staff and good deals
2024年12月15日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hello, Steven,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Nathan for all your help with…
Thank you Nathan for all your help with the new phone and broadband
2024年12月15日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hello, Tamala,
It's great to hear about the positive experience which you had with Nathan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andy helped find a good gift
Went in to purchase a phone as an Xmas gift for family. Andy was patient and helpful!
2024年12月15日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hello, Stephen,
It's lovely to hear about the positive experience which you had with Andy. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ok let’s get over bad experience with…
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothly and it did. Left with new SIM cards correct phone numbers for each phone. (EE mixed them up) Broadband set up and speeds are much faster. Thank you Simon good experiences all round recommend Vodafone to anyone looking to move.
2024年11月12日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Mr Kyle,
Thanks for taking the time to write such a brilliant review! We're delighted that Simon was able to get you sorted with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks Nathan for all your help
Thanks Nathan for all your help. Above and beyond!!
2024年11月14日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Lesley,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Kirsty was very friendly and helpful. She got me a good deal on my phone, and tried to help me out with a specific request I had. Always good customer service in the Ayr store.
2024年11月13日
自発的なレビュー
Vodafone UK - Ayr からの回答
HI Kelly,
We’re glad to hear you found the best deal for you when visiting Kirsty in our Ayr store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe was great again getting me logged…
Joe was great again getting me logged back in
2024年11月12日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Nigel,
Thanks for your 5-star review for Joe. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe made my broadband experience simple…
Joe made my broadband experience simple and straightforward
2024年11月11日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hello, Audrey,
It's always our aim to provide a helpful service, so it's great to hear that Joe delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Charlie gave Very good assistance
Charlie gave Very good assistance. Friendly polite . Explained everything shown how to work phones ect .
2024年11月7日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hey Ellison,
Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Ayr からの回答
Hello, Angela,
Thanks for letting us know what an amazing job Paul did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The advisor was very knowledgeable &…
The advisor was very knowledgeable & helpful & I was very happy with the service
2024年11月1日
自発的なレビュー
Vodafone UK - Ayr からの回答
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Upgrade of phone
Kirsty was very helpful and explained everything clearly . A very positive experience . Thank you.
2024年10月29日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hello, Alison,
It's always our aim to provide a helpful service, so it's great to hear that Kirsty delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simon was very helpful
Simon was very helpful. Provided lots of information about upgrading phone. And got me a great deal on a new phone. Very happy with my new phone
2024年10月28日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Sam,
Thanks for your review for Simon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlie was so helpful and explained…
Charlie was so helpful and explained everything thoroughly which made the visit very pleasant
2024年10月16日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Angela,
Thanks for your kind words and taking your time to share the experience in store with Charlie. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Ayr からの回答
Hi David,
Thanks for taking your time to leave this review for Nathan in our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe sorted my broadband and upgrade
Joe sorted my broadband and upgrade, quality service with a smile
2024年10月10日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Shane. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Stivie you were very helpful
Thankyou Stivie you were very helpful. All Vodafone shops should have a Stevie.
2024年9月17日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Patricia,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Stevie in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Nathan was very helpful this afternoon
Nathan was very helpful this afternoon. He gave excellent service and was very patient with my technical weaknesses.
2024年9月15日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi Catherine,
This is lovely feedback for Nathan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service at the Ayr store…
Having been a Vodafone customer previously, I was keen to return due to network coverage and customer service. Simon in the Ayr shop helped me to identify the most cost effective option. He was friendly and efficient, and his customer service was excellent. I would highly recommend.
2024年9月7日
自発的なレビュー
Vodafone UK - Ayr からの回答
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。