My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... もっと見る
企業が回答しました
所在地
所在地を変更15 The Mall, Cheapside, S70 1SB Barnsley, GB
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Hi all, I've been today to upgrade my phone and bundle first thing in morning and everything has been sorted very nice by Dan..I will recommend this brach and don't forget to ask about Dan
企業が回答しました
Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable
企業が回答しました
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... もっと見る
企業が回答しました
企業情報
Vodafone UK - Barnsley について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
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15 The Mall, Cheapside, S70 1SB, Barnsley, 英国
4.9
優良
340件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Had issues with my phone when to…
Had issues with my phone when to Vodafone shop met by Fiz who sorted me a new phone and resolved my issues great guy 10/10 service
2025年9月4日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Walked in for an upgrade and also got a…
Walked in for an upgrade and also got a great deal on a new tablet plus extra sim deal, the advisor fiz was really helpful and happy to help us with everything.
2025年9月3日
自発的なレビュー
Vodafone UK - Barnsley からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback about our agent Fiz.
Thanks,
Vodafone Social Media Team
Nads is a G
Nad's (Manager) is a G,as ever with my mad account sorted everything out, mad respect, a definite store to visit for bits and outstanding staff all round, I wish I could award more than 5*
2025年8月29日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Kelvin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnsley からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Isabelle helped me set up my new phone…
Isabelle helped me set up my new phone and was professional and friendly
2025年8月19日
自発的なレビュー
Vodafone UK - Barnsley からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
A gentleman called Fiz
A gentleman called Fiz, great salesman sorted my new phone out and set everything up. No stress straight forward process walked out of shop phone working and set up. 10/10 service.
2025年8月15日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Jack,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Massive credit to Fiz at Vodafone
Massive credit to Fiz, at the Barnsley branch of Vodafonenin the Alhambra shopping center.
I purchased a new upgrade at curry's earlier that day and lost my sim card in the process of transferring nit between phones. Who knows where iris but I'm sure it will randomly turnup... Anyway, Curry's mentioned if I pop to Vodafone with my bank card for an ID check they can issue me a new one there and then. We encountered a few problems at Vodafone initially which wouldn't allow me to get a new sim due to just upgrading and the system being stuck in a loop. Enter Fiz... With a quick check from the big boss so to speak, he found an old style analog way of getting around the system and voila, I am now writing this review for you all to read thanks to his speedy work and allowing me to have my phone ready for tomorrow's work day! Absolute life saver. Thanks again buddy!
2025年8月4日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz has been fantastic today
Fiz has been fantastic today, he has helped me set up a new contract and updated my child's plan. He has been efficient and helped. Truly deserves the 5 stars
2025年8月1日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
4 weeks ago I went into the shop in…
4 weeks ago I went into the shop in Barnsley, was served by Isobel, she said all the right things, traded in a iPhone 14 for a iPhone 16, she told me I would get £166 trade in plus £100 extra, this would pay off my iPhone 14, 4 weeks later this hasn’t happened, after probably 24 hrs talking to customer service and they gave me the store number for Barnsley, rang them 49 times with no answer now I have no option but to go to the store, I’m nearly 70 am disabled but Vodafone don’t care, I refuse to pay for a phone that I no longer have but no one wants to sort it out, so I will go to the shop on Sunday and will not move until this is sorted, if I could rate the customer service it would probably be a minus
2025年6月27日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey,
I'm really sorry to hear about your experience. I completely understand how frustrating and exhausting this must be.
I appreciate how concerning it is that this hasn’t been sorted after four weeks. I also want to acknowledge how difficult this situation must be for you, particularly given your health and mobility challenges.
If you haven’t already, please reach out to our Social Media team who can escalate this further for you. You can contact them via Facebook at https://vodafone.uk/2Fpnah2 or on X (formerly Twitter) at https://vodafone.uk/3LXh2xl. They’re available 24/7 and can follow up with the store on your behalf.
Thanks,
Vodafone Social Media Team
Amazing Fiz
I popped into the store as I find it much easier than the telephone, and I was blessed to be greeted by a gentleman called Fiz. So happy with the customer service he provided and had very high knowledge of the company. So grateful for his help and what a credit he is!! Thank you Fiz x
2025年7月17日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Cheyanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz is a lovely chap very polite and…
Fiz is a lovely chap very polite and knows his products well. He's a credit to this store
2025年7月16日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Zena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw isabelle who advised me on my…
Saw isabelle who advised me on my upgrade options was friendly and professional
2025年7月11日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Angie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respectful Customer Service Representative omer service Representative she…
My customer service Representative she displayed respectful communication while she was speaking to me so I could understand my contacts her language barrier was easily to understood, on leaving the store feeled well pleased as a Vodafone customer.
2025年7月5日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Suzette,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fizz very helpful patient and sorted…
Fizz very helpful patient and sorted everything out new phone and also set up 10/10 service
2025年6月28日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Mick,
Thanks for the lovely review and fantastic support for Fizz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Zak!
Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number onto a new sim very quickly and was so friendly. I work in retail myself, it can be energy draining at times but Zak was everything you’d want from great customer service!
2025年6月15日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hi Laura. Thank you for your review for Zak. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Isabelle and Nad helped me and my wife…
Isabelle and Nad helped me and my wife sort 2 phone upgrades and a new broadband connection which was much cheaper than BT. They were polite and knowledgeable.
2025年6月13日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hi Tony. Thank you for your review for both Isabelle and Nad. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pleasant experience to upgrade.
The person we dealt with was Zak. He was excellent, helpful, knowledgeable, and very amiable. Went in to enquire about a possible upgrade form my existing, he was really happy to assist. It wasn't just about "selling a phone" which i have experienced from other companies, more of a friendly chat, chuckle and leave as a friend type of experience. Excellent service and my new phone works out cheaper than the one I traded in!
2025年5月31日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hi Craig, we are pleased to hear about your fantastic experience. It's great to hear Zak was helpful, personable and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your new device.
Thanks,
Vodafone Social Media Team
Fiz was very helpful and…
Fiz was very helpful and informative,also very friendly he helped us sort my mothers phone and got us a good deal on a new one which sorted my mums needs.
2025年5月22日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Fiz again got a new…
Great service by Fiz again got a new Tablet from him always smiling and very helpful
2025年5月20日
自発的なレビュー
Vodafone UK - Barnsley からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnsley からの回答
Hey Alan,
Thanks for the lovely review and fantastic support for Isabelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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