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Vodafone UK - Basingstoke レビュー 

283
•
TrustScore 5段階評価の5

5.0

移動体通信事業者
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所在地

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... もっと見る

企業が回答しました

5つ星のうち5の評価

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Basingstoke について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 1 Commercial Road, RG21 7LJ, Bournemouth, 英国

5.0

優良

TrustScore 5段階評価の5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(283)

過去12か月のレビュー数: 40,642件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Luke in basingstoke…

Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout

2026年6月11日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Elle was great

Elle was great, sorted out our sim plans!

2026年6月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Therlisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good Experience at Vodafone Basingstoke

Very kind, helpful service from Lauren.

2026年6月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Carolina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Peter for helping me find a…

Thank you Peter for helping me find a great SIM only upgrade

2026年6月3日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Cristi,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark at Vodafone Basingstoke was very…

Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again

2026年6月2日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Benjamin,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ashley was really helpful today…

Ashley was really helpful today appreciate her advice

2026年6月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Lynn,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Peter was exceptionally helpful helping…

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

2026年6月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Alison,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was amazing

Luke was amazing, happy with service in store, cheers

2026年6月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Roy,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Happy with my upgrade I did with Jane

Happy with my upgrade I did with Jane, got the S26 and for a good price

2026年6月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Benjamin,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was such a lovely chappy

Luke was such a lovely chappy, got me all sorted and updated

2026年5月10日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Cynthia,

Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lauren was incredible

Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly

2026年5月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Store manager mark helped fixed a…

Store manager mark helped fixed a problem. Cheers 👍👍

2026年5月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Paul,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was really helpful with picking…

James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.

2026年5月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Ben,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited store yesterday

Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help

2026年5月3日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Levi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited Vodafone Basingstoke this…

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!

2026年5月2日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Mr Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Elle was great!

2026年5月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jane has been helpful with my upgrade…

Jane has been helpful with my upgrade and trade-in

2026年4月25日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ashley’s customer service is top notch! 👌

Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️

2026年4月14日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Madonna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We came in after we lost a phone

We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.

2026年4月10日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very pleased with my visit today

Very pleased with my visit today, Jane was very helpful

2026年4月10日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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