Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
企業が回答しました
所在地
所在地を変更63 DeansGate, BL1 1HQ Bolton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... もっと見る
企業が回答しました
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... もっと見る
企業が回答しました
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... もっと見る
企業が回答しました
企業情報
Vodafone UK - Bolton について
当該企業による記述
連絡先
63 DeansGate, BL1 1HQ, Bolton, 英国
4.8
優良
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
I had an issue with my current phone…
I had an issue with my current phone not turning on, it was solved quickly and efficiently. I was then offered an upgrade which I didn't hesitate and am leaving with a brand new phone with protection and cover. Matt was able to explain things easily to understand and made the experience problem free.
2025年7月27日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Daryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bolton からの回答
Hey Akeelah,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bolton からの回答
Hey Keith,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Lee from the Bolton store was excellent - he helped me to find a new phone and contract great knowledge and great customer service
2025年7月11日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Carol,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee our sales advisor was really…
Lee our sales advisor was really patient and friendly
2025年7月5日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Daryl,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, friendly and good service
2025年6月23日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded two numbers
Nipped into the Bolton store to upgrade two lines and was attended to by a very knowledgeable and efficient member of staff.
Aaron carried out the upgrades at speed, answered all my questions and was great to chat to. Thanks
2025年6月14日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hi Pauline. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee the sales adviser made my time at…
Lee the sales adviser made my time at Vodafone enjoyable and helped me get my new phone and contact set up I thank you
2025年6月13日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hi Jordan. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, very good service
2025年6月12日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Ameneh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt at Vodafone Bolton was great with…
Matt at Vodafone Bolton was great with me. Helped me with new phone
2025年6月12日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Jean,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone
Lee helped us with picking a new phone and setting up a new contract. Really helpful and friendly. Thank you Lee.
2025年6月1日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was very knowledgable and super…
Aaron was very knowledgable and super helpful. Great customer service all round
2025年5月24日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was very helpful and well…
Staff was very helpful and well informed, Lee made sure that the experience was quick and easy.
2025年5月18日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natalieand matt weregreat helpingme…
Natalieand matt weregreat helpingme with upgrade and transfer
2025年5月17日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was reallly welcoming in store…
Matt was reallly welcoming in store today helped me with what I was needing to find and read through everything throughly brilliant experience thankyou
2025年5月17日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Tammy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advisor Aaron
Very helpful advisor Aaron, sorted me a great deal today.
2025年5月17日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey Suzanne,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK offers decent customer…
Vodafone UK offers decent customer service, especially staff like Matt and Emily who are helpful and patient. However, consistent professionalism across all experiences could improve. While deals were satisfactory and assistance appreciated, more efforts to streamline customer care would elevate their service. It's good but not outstanding, suitable if you're near Bolton to visit.
2025年3月5日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hi Soumen,
Thank you for sharing your feedback with us. We genuinely appreciate it and are committed to making improvements. At Vodafone, our goal is to provide exceptional support to all our customers, so it’s disheartening to learn that your recent experience with our customer service fell short of your expectations. Your insights are invaluable, and we will use them to enhance our services and avoid similar situations in the future.
Should you need any assistance, please don’t hesitate to contact our Social Media team through Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl. We’re here to help and ensure you have a better experience moving forward.
Thank you,
Vodafone Social Media Team
Excellent Service
Excellent service from Lee at yhe Bolton store, talked me through everything I needed to know about my new contract. Everything went as smooth as silk.
2025年4月4日
自発的なレビュー
Vodafone UK - Bolton からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bolton からの回答
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bolton からの回答
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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