Vodafone UK - Bolton レビュー 

243
TrustScore 5段階評価の5

4.8

63 DeansGate, BL1 1HQ Bolton, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... もっと見る

企業が回答しました

5つ星のうち5の評価

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Bolton について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 63 DeansGate, BL1 1HQ, Bolton, 英国

4.8

優良

TrustScore 5段階評価の5

243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(243)

過去12か月のレビュー数: 40,576

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Matthew@BoltonVodafoneIsTheGr8est🕺Wish to thank young Matthew at Bolton…

Wish to thank young Matthew at Bolton Vodafone Shop for transferring all my data from my old iPhone7 to new iPhone15+ which I purchased @VodafoneTraffordCentre in Nov 2023 Black Friday. AppleTechDept and 191 VodafoneTechnicalSupport have tried many times to transfer without success with Apple saying I would need to delete many pics Apps and WhatsApps as I had too many…. but Matthew did it for me and for that I am truly grateful - plz give Matthew a raise, bonus or promotion, thx 👏 Lana Crawley 💙💖

2024年3月21日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Lana,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful staff in Bolton. Thanks Shannon.

Shannon has been really helpful.
I’m looking forward to my new Internet service.

2024年3月21日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Vladimir,

Thanks for taking your time to leave this review for Shannon.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Matt was great in helping me upgrade to…

Matt was great in helping me upgrade to a new phone and set it up

2024年3月6日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Donna,

It's great to hear you've upgraded and your review for Matt. Thanks for sharing. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Emily from the voda phone Bolton branch…

Emily from the voda phone Bolton branch was absolutely amazing, very patient through all the technical difficulties but she made sure to fix everything. Highly recommended wry friendly!

2024年2月24日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from LIAM

2024年2月17日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Graham,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Lee was excellent

2024年2月13日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Ann,

Thanks for taking the time to review and sharing this feedback for Lee.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

The staff Shannon is friendly and…

The staff Shannon is friendly and helpful, appreciated her service

2024年1月26日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Stanley. Thank you for your review for Shannon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super!

Super!
Thank you Katie...sorted months of problems!
Woohoo

2024年1月25日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hello Gill,

Thank you for your feedback. We're really happy to hear Katie managed to solve your issues and left a great impression!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Good customer service provided and…

Good customer service provided and enjoyable experience provided by Liam

2024年1月20日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey,

Thanks for taking the time to leave us 5 star and sharing your experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

I was scammed at the Vodafone shop.

I was scammed at the Vodafone shop in Stratford. I bought a phone, and they gave me a tablet. The tablet was free, but they added a second number to my account. I paid £14.99 for over three years for a number I never received, activated, or used.

2024年1月18日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Luan,

Thanks for your review. It's really important we get this looked into, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl Just let the team know you've left a review. We'd be happy to take a look!

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Matt sorted me out with my new phone…

Matt sorted me out with my new phone and sim quickly and helped me get set up, would recommend!

2024年1月16日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Richard,

This is a great review for Matt. I’m glad to hear you found the best option in store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Liam gave us fantastic service while we…

Liam gave us fantastic service while we came to upgrade our two phones today. He was very patient and made sure we understood everything about our new plans. Thanks

2024年1月2日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey Emily,

Thanks for reviewing, and sharing this great feedback for Liam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Lee at Bolton Town Centre Branch

Lee at Bolton Town Branch really helped find the best plan and best phone for me! Had a great time and he was very friendly and managed to get us to secure a phone

2023年12月22日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service Lee was very helpful

2023年12月15日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Stuart,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Patience and understanding of older, and less tech savvy people

Shannon had Patience and understanding of older, and less tech savvy people

2023年12月13日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Lee

2023年11月25日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey Kerry,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

8 years and counting...

As we've become used to in our 8 years or so visiting the Bolton branch of Vodafone, excellent customer care, on this occasion provided by Lee 😊

2023年11月24日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey Tony,

Thanks for letting us know what an amazing job Lee did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We went into our bolton vodaphone store…

We went into our bolton Vodafone store and was greeted by a very helpful Liam. He solved all of our problems very quickly. Answered all of our questions and had 10/10 customer service.

2023年11月18日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey John,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lee at the Bolton shop who was super…

Lee at the Bolton shop who was super helpful couldn't rate him any higher

2023年11月17日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hey Jo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Unbelievably patient and helpful.

Unbelievably patient and helpful.. we cannot thank Matt and the staff at the Bolton office enough for all the time they have taken to help us with our new phones.. setting them up and ensuring everything is perfect for us.. kind and extremely helpful.. thankyou .. kind regards
Cheryl Lowe

2023年11月16日
自発的なレビュー
Vodafone UK - Bolton ロゴ

Vodafone UK - Bolton からの回答

Hi Cheryl,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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