Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... もっと見る
企業が回答しました
所在地
所在地を変更1 Commercial Road, BH2 5RH Bournemouth, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... もっと見る
企業が回答しました
Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... もっと見る
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Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... もっと見る
企業が回答しました
企業情報
Vodafone UK - Bournemouth について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
1 Commercial Road, BH2 5RH, Bournemouth, 英国
4.8
優良
183件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Friendly, Knowledgeable and Efficent
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!
2026年6月20日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Raymond,
Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy made our experience effortless…
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .
2026年6月19日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Adam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bournemouth からの回答
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonya was extremely helpful and has…
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.
2026年6月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey LJ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sonya the new worker was very helpful…
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage
2026年6月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bournemouth からの回答
Hey Christine,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bournemouth からの回答
Hey,
Thanks for the lovely review and fantastic support for Amy .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!
2026年5月23日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Flew into Vodaphone Bournemouth today
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone
2026年5月19日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just want to say a massive thank you…
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!
2026年5月15日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Shanice,
Thanks for the lovely review and fantastic support for Zac and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful explaining the…
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou
2026年5月13日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea was very friendly
Andreea was very friendly, helpful, polite and Courteous.
2026年5月9日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Ali,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great experiance
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy
2026年5月5日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Josh,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Incredible service and an incredibly…
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!
2026年5月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Harry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Yes was nice very good and the name is…
Yes was nice very good and the name is Andrea
2026年5月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.
2026年4月30日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Mr And Mrs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea, Top Customer Service
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.
2026年4月29日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey SA,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to congratulate Kiara at the…
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.
2026年4月27日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Kiara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was so helpful and put my mind…
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service
2026年4月26日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey there,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family
2026年4月25日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Kelly,
Thanks for the lovely review and fantastic support for Kiara and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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